Muthu Raga Madeira Hotel

Not a 4* please update your star rating! Rooms smell Old fashioned Dark corridors Small tiny lifts No amenities in room Shower gel/shampoo was awful Staff were lovely but hotel disappointed

My stay at Muthu Raga Madeira Hotel was quite disappointing. Upon arrival, the female staff member at reception was not very friendly or welcoming. I had specifically requested a double bed during my reservation but was given two single beds in a disabled-access room, which I wasn’t happy with. When I went to reception to raise the issue, I was told a staff member would come to convert the beds into a double. However, hours passed and nothing was done until I went back again to complain. The room also had an unpleasant sewage smell, which made the stay uncomfortable. There were no basic amenities provided, no kettle, coffee, tea, or iron, which was quite surprising for a hotel of this category. Breakfast was also underwhelming, with very limited options available. The only positive aspect of this hotel is its location, close to attractions, restaurants, and shops, which made it convenient to get around.

Good location. Bathroom was a bit stinky mainly coz there was no window and only a small exhaust fan. Rooms are alright. Staff is kind and helpful. A good experience overall.

It was nice and comfortable staying. Clean room, friendly stuff, quite neighbourhood. But you should know it’s around 30 kin from city center and kinda far from the beach. But it’s okey)

Great location, Nice staff, all good

Doppelzimmer zur Einzelbelegung, das Zimmer ist eher unterer Standard, entspricht keinesfalls der Ausstattung eines 4 Sterne Hotels. Im Bad bei Ankunft eine immer größer werdende Pfütze unter dem Waschbecken bis hinter die Toilette. Der Schaden muss schon länger bekannt sein, da die entsprechenden Kalkflecken nicht entfernt worden sind. Wasserschadenflecken an der gesamten Decke im Bad, verfärbter Duschvorhang, im Bad ist keine einzige Steckdose (für elektrische Zahnbürste) vorhanden. Das Zimmer selbst ist nur bei geschlossener Balkon bewohnbar, da von 08:00-18:00 Uhr im gegenüberliegenden Hotel Presslufthammer und Bagger lautstark arbeiten, die sogar bei geschlossener Tür unüberhörbar sind. Balkonnutzung daher nur nach 18:00 Uhr möglich. Ein Umzug in ein anderes Zimmer ist nicht möglich, da das Hotel ausgebucht ist. Für meinen Reisepreis von 622,-€ bot man mir ein Abendessen im hoteleigenen Restaurant (Wert 21,50€) am letzten Abend als Entschädigung an.