I had a fantastic four‑night stay while in town for Marrakech half marathon. The service from the staff stood out — everyone was friendly, attentive, and genuinely helpful throughout my visit. It made the whole experience feel smooth. The hotel is conveniently close to several restaurants and bakeries, which made grabbing meals and snacks incredibly easy, especially on busy race days. Being able to walk everywhere was an added bonus.
It was an excellent stay, and I will return next year for another marathon event.
There was not body wash in the bathroom for the first night we stayed, so we could only use hand soap for bathing after our workout at midnight. We informed the front desk staff the next morning about this and he promised to follow up. However, the body wash bottle was still empty when we returned hotel in afternoon. We again asked the cleansing lady to follow up and she said ‘OK’ to us, unfortunately the result was the same when we returned the room after dinner. I believe good services to the guests by a world class hotel is significant, so recurrence of such kind of matter should be avoided. Thanks.
Старый отель, полы в номере в заплатках и дырах линолеума. Очень мало света в номере ( лампы тусклые). Короче если только переночевать то нормально, длительное проживание не рекомендую.
Location: very near to the centre and other tourist spots. The area is well guarded as it next to the Royal Palais (which apparently where the royal family resides, you will find guards every corner, and they were all polite. On our first night we were scared at first as we thought the place looks dodgy but it changes quickly as there area is quite popular to other tourist and quite large number of riads could be find in the area.
Breakfast: they served us bread, pancake, honey, cheese traingles, orange juice and coffee -generous amount of milk. They were also kind to provide us moroccan tea in the afternoon but you have to ask (whenask about the fee they say it's on the house)
Massage: they offered very cheap massages comapre to other spa house, the massage lady was very sweet and friendly.
They also offer cheap laundry but my husband lost one pair of his sock.
They also serve other things like dinner (but we opted to eat outside) and ammenities. The only thing that we had a problem with is the bathroom because it does not drain quickly so we have to wait till it drained till the next person can do shower. Overall the riad is a good place, noting about their extra ammenities, friendly staff and its price.
Really nice hotel a 20 walk from the main sights of the city. The hotel room is small and the shower could have been built better to prevent flooding but the staff are nice and breakfast was tasty.
The room was bit small ( even though when we check in they said they upgrade our Room) so i Don't know What was the regular booking room size thn.. Maybe much smaller, shower door was not closing properly water was going out, toilet seat was not proper clean, whenever we Keep the ac on it’s coming bad smell so we Keep the ac off for our whole stay, all trowel in washroom was looking like using the for long time Look like old, for breakfast not much option & they should keep more hot food instead of may sweets / dessert item. Overall all reception & security was very friendly & Helpful, f&B morning Staff was very unfriendly .. No hi hello/ good morning.. No check back nothing .
Das Hotel war sehr schön eingerichtet. Die Angestellten waren sehr nett, freundlich und hilfsbereit. Waren leider nur eine Nacht dort. Das Abendessen war sehr lecker, genauso wie das Frühstück.
The hotel is very clean. It has free coffee station at the reception area. Thumbs up for the exceptional and attentive services provided by the front desk receptions. They use WhatsApp to communicate with hotel guests, that’s extremely helpful.
I had a fantastic stay at this hotel near the Marrakesh main train station super convenient location. The service was excellent from start to finish. Breakfast was amazing with plenty of fresh options, and the dinner buffet offered an incredible variety of delicious dishes. The swimming pool was a great place to relax, and the staff were always friendly and attentive. Truly a great experience!