This hotel located in a very convenient location for tourists, right on the Plaza Independencia in the city center, walking distance to all the sightseeing sites, facilities are quite good, breakfast was above average, however if you want to go out for dinner after hour, there're very few dining options around, most restaurants closed before 8pm, even though Montevideo is generally safe, that area behind the hotel was dark and gave eerie feeling.
Excellent location and breakfast. Rooms very spacious. Restaurant food very good. My booking was for a high floor room with a city view and they gave me a low floor with a beach view. I didn’t mind as the room was spacious and beach view was nice but I think it was a bit impolite to change my room without even asking me/ offering an explanation. I would have also expected for a 5 star Hyatt hotel to have a bathtub and robes/slippers. However as the price was much lower than what this brand would usually be I think it is still very good value for money.
Hotel lindíssimo, ótimo atendimento e localização privilegiada, a piscina é sensacional. Só achei bem desagradável cobrar a parte 10 dolares o eggs bennedict no café da manhã. Nenhum hotel 5 estrelas pode ser deselegante a esse ponto. Nunca vi isso em nenhum que me hospedei.
Great location, facilities and hotel ambiance. Staff was attentive although the service on the 10th floor restaurant was very slow. Also the service at breakfast could have been a bit faster. The dinner experience was good and the food quality very good. Will highly recommend this hotel.