โรงแรม 5 ดาว ในอำเภอลิสบัว โปรตุเกส

Great hotel, friendly staff, clean room with excellent views and fantastic breakfast. Recommended!

Stayed here for a short trip and loved it. Breakfast was delicious with both local and international items. The room was cozy, and the bathroom was very clean. Excellent hospitality from the entire team.

The hotel is clean and meets standards of Iberostar hotels if you’ve been to other ones, with pleasant scents in the lobby. Used the gym but it was small, with necessary equipments so was okay. Didn’t try spa but you’d have 1 hour free access if book in advance. Service was relatively low-levelled throughout the stay. First night of arrival, there weren’t sleepers in the room and surprised that slippers at the reception were out of stock. Second morning I was made to wait in front of the restaurant to have breakfast, with loads of available tables inside, which were not cleaned up on time. The staff didn’t maintain the queue in a good way, the line was cut in by two groups of guests, and there was even one group going straight into the restaurant, with the staff not noticing this or explaining to us. No caring was shown verbally for our waiting outside of the restaurant. Third morning was told that there’s no breakfast booked with the room, but it turned out that the staff put wrong room numbers on the system when checking. The staff guided us to a table without cutleries prepared. Reception staff were friendly yet not showing the best quality of service if the hotel is 5-star. Response time could be shortened. Restaurant service was terrible given the above. No apologies made for the situations mentioned.

สถานที่ท่องเที่ยวสำคัญๆ ของลิสบอนส่วนใหญ่อยู่ในระยะที่เดินถึงได้ และที่พักก็สะอาดสะอ้านและได้รับการดูแลอย่างดี อย่างไรก็ตาม อาหารเช้าที่บาร์บนดาดฟ้าเป็นปัจจัยสำคัญที่ทำให้ฉันตัดสินใจพักที่นี่ พนักงานผิวขาวหยาบคายและไม่เป็นมิตรอย่างมาก พวกเขาพูดภาษาอังกฤษไม่เก่ง แต่ดูเหมือนจะไม่สนใจฉัน มีพนักงานคนอื่นๆ อีกหลายคน แต่พวกเขาก็ไม่ได้มีพฤติกรรมแบบเดียวกันและเป็นมิตร

During our three-night stay in Lisbon, one of our family members suddenly developed acute gastroenteritis in the evening around 8 p.m. We called the front desk, and a staff member immediately came to our room and helped us identify the most suitable hospital. After we decided where to go, we went down to the lobby to take a taxi. To our surprise, the front desk manager Andre personally came to us and asked if we needed him to accompany us to the hospital. We were deeply touched and gladly accepted his kind offer. Because of communication issues between our insurance company and the hospital, we had to switch to another hospital. Throughout the process, the manager patiently coordinated with the hospital and ensured we were safely transferred and properly received. He stayed with us until we were registered and had an appointment with the emergency doctor before returning to the hotel. We are truly grateful to all the hotel staff—the front desk team, restaurant staff, and even the tour guide—for their exceptional care and support. We would definitely choose to stay at this hotel again on our next visit to Lisbon.

Overall the hotel was good. Checkin was really fast and welcoming, and the receptionist was really friendly and helpful. Room is spacious and all needed is there. Breakfast was tasty and various, special thanks for having pastel de nata:) Only minus for me was a noise from the railway: I’m a light sleeper, so had to use earplugs. But looking positively, I was able to see the sunrise:)

地理位置優越，接待，衞生，服務都很好，除了房間略小。出門轉轉很方便，樓下就是法國小牛肉，最好提前預約。酒店內甜品店也很美味，都沒有很甜，值得一試。早餐是點單式的，也很豐富。住上兩天可以節省不少體。

เป็นโรงแรมที่ดีมาก1บรรยากาศดีมาก2เป็นโรงแรมที่มีประวัติที่น่าหลงใหล3 ห้องกว้างขวางน่าพักมาก1 เป็นโรงแรมที่ควรค่าแก่การมาเยือนอีกครั้ง โอ 1

We arrived but couldn't check-in on time. The first receptionist told us that we'd have to wait 10-15 minutes from the check-in time. Then, we finally checked in, but our luggage was nowhere to be found even after 2hr of wondering about outside of the hotel. Afterwards, my husband went down to the reception and was told to look for the luggage himself because the first receptionist who told us the luggage would be right up had somehow lost the tag somewhere. The initial impression was not great, there were many customers to be served, but we didn't feel respected. However, I want to say thank you to this receptionist (sorry, forgot your name) for paying attention to our needs (that the others couldn't). Thank you for treating us a little champagne!

This hotel is a real gem! The public areas are absolutely stunning, like stepping into a beautifully restored palace—grand, elegant, and full of character. It's the kind of space that makes you want to linger and take photos. While the guest rooms are more modest, with a simple, 90s-style decor, they are clean, comfortable, and surprisingly spacious, making them perfect for family stays. The breakfast area is equally lovely, providing a bright and pleasant start to the day. Overall, it's a great choice if you're looking for a hotel with incredible public spaces and practical, family-friendly rooms.