Fourth stay here. The hotel has a beautiful interior design, and the room was also very clean. The breakfast is varied and plentiful, offering excellent value for money. As a suggestion, the shower facilities might need updating.
Our two-night stay at Hotel Tentrem Jakarta in the Kraton Suite was defined by comfort, luxury, and outstanding hospitality. The suite provided a spacious and perfectly pleasant environment for our family, including my wife and son. What truly set this experience apart was the impeccable service, especially as the staff went above and beyond to make my wife's birthday celebration memorable and seamless. We were thoroughly impressed by the attention to detail and genuine warmth of the entire team, making this hotel our top recommendation for a high-end stay.
An absolutely perfect stay from start to finish. The service was impeccable – staff were consistently professional, warm, and attentive to every detail. The rooms were spacious, clean, and exceptionally comfortable, providing a true sense of relaxation. One of the highlights was the direct access to a large shopping mall, which made dining and shopping incredibly convenient. I highly recommend this hotel to anyone looking for a seamless and enjoyable experience in Bintaro. I will certainly return the next time I’m in town.
I believe that the hotel was a local's favorite as the booking was quite full during Eid al-Fiṭr despite its relatively high price. The hotel was full of family and kids and there is no tranquility. Unlike other comparable hotels in the area, the hotel was not directly connected to the so called private beach. The so called private beach is not private at all and was occupied by many other non hotel guests. The non hotel guests can even park at the hotel carpark and use the ”private beach” and pool for free. Hence the ”private beach” was very full as those street vendors would charge people using the public beaches. So many non hotel guests just flooded in and the staff couldnt care less. So basically hotel guests are stripped off the privilege in using it, and you could never find any space. No towel was provided at the ”private beach”, the pool was like a mud swamp. No locker, only three btoken huts for toilet and changing, and no towel provided. As for the pool in the hotel main building, there is no control as well and seems anyone can use. Only several chairs and pavilions were available but all were occupied by people who did not dress like hotel guests (who would bring their clothes for changing at the pool if they are hotel guests?) Staff was non existent and no one offered to help you find some empty seat. As to other services, the dinning part is fine and food were reasonable. For the room and hotel, while the overall maintenance is ok given that the hotel is pretty new, maintenance was needed as well as cleanliness. The water at the outdoor bath was not hot. No hair conditoner and body lotion. Service-wise, the front desk people are good and tried their best to help. Hope they would not ring guests up at 9am asking them if they want to clean up room. Overall, view from the hotel was stunning, but not even close to 4-star services and facilities.
ยอดเยี่ยม
65 รีวิว
9.2/10
ราคาเริ่มต้น
KRW 110,523
ต่อคืน
ดูห้องว่าง
ดูโรงแรม 5 ดาวทั้งหมดในบันเติน
รีวิวล่าสุดสำหรับโรงแรมในบันเติน
ดูทั้งหมด
9.4/10
สุดยอด
WWENLIMAn absolutely perfect stay from start to finish. The service was impeccable – staff were consistently professional, warm, and attentive to every detail. The rooms were spacious, clean, and exceptionally comfortable, providing a true sense of relaxation. One of the highlights was the direct access to a large shopping mall, which made dining and shopping incredibly convenient. I highly recommend this hotel to anyone looking for a seamless and enjoyable experience in Bintaro. I will certainly return the next time I’m in town.
LLC666I believe that the hotel was a local's favorite as the booking was quite full during Eid al-Fiṭr despite its relatively high price. The hotel was full of family and kids and there is no tranquility. Unlike other comparable hotels in the area, the hotel was not directly connected to the so called private beach. The so called private beach is not private at all and was occupied by many other non hotel guests. The non hotel guests can even park at the hotel carpark and use the ”private beach” and pool for free. Hence the ”private beach” was very full as those street vendors would charge people using the public beaches. So many non hotel guests just flooded in and the staff couldnt care less. So basically hotel guests are stripped off the privilege in using it, and you could never find any space. No towel was provided at the ”private beach”, the pool was like a mud swamp. No locker, only three btoken huts for toilet and changing, and no towel provided. As for the pool in the hotel main building, there is no control as well and seems anyone can use. Only several chairs and pavilions were available but all were occupied by people who did not dress like hotel guests (who would bring their clothes for changing at the pool if they are hotel guests?) Staff was non existent and no one offered to help you find some empty seat. As to other services, the dinning part is fine and food were reasonable. For the room and hotel, while the overall maintenance is ok given that the hotel is pretty new, maintenance was needed as well as cleanliness. The water at the outdoor bath was not hot. No hair conditoner and body lotion. Service-wise, the front desk people are good and tried their best to help. Hope they would not ring guests up at 9am asking them if they want to clean up room. Overall, view from the hotel was stunning, but not even close to 4-star services and facilities.
ผผู้ใช้ไม่ระบุชื่อOur two-night stay at Hotel Tentrem Jakarta in the Kraton Suite was defined by comfort, luxury, and outstanding hospitality. The suite provided a spacious and perfectly pleasant environment for our family, including my wife and son. What truly set this experience apart was the impeccable service, especially as the staff went above and beyond to make my wife's birthday celebration memorable and seamless. We were thoroughly impressed by the attention to detail and genuine warmth of the entire team, making this hotel our top recommendation for a high-end stay.
ผผู้เข้าพักFourth stay here. The hotel has a beautiful interior design, and the room was also very clean. The breakfast is varied and plentiful, offering excellent value for money. As a suggestion, the shower facilities might need updating.