It was an amazing overall experience. Not enough time to experience everything, like restaurant Raiva, the Spa, exploring the surrounding trails and explore the river by boat.
The rooms are incredible, as the breakfast. The architecture and the landscape surroundings are breathtaking.
The staff was very friendly and nice.
Regarding the breakfast, I was a little disappointed that in our last day, the croissants had ran out and the few last were a little dry compared with the ones we ate in the previous day.
Also the outdoor swimming pools were amazing, although the hotel doesn't have enough sun loungers when it's full.
Unfortunately we take a boat ride, as the the rates are scandalous overpriced.
In the end we enjoyed a lot the experience and would love to come back.
A nossa estadia foi simplesmente espetacular. Fomos recebidos com uma simpatia e atenção verdadeiramente excecionais por parte de toda a equipa, sempre disponível para tornar a experiência ainda mais especial.
O hotel destaca-se pelos seus espaços únicos, cuidadosamente pensados ao detalhe, criando um ambiente elegante, acolhedor e diferenciador. Tivemos um imprevisto e disponibilizaram para ajudar e resolver, com enorme profissionalismo e amabilidade, fez toda a diferença. Ficámos sinceramente gratos pela compreensão e dedicação demonstradas.
O pequeno-almoço é absolutamente magnífico, com grande variedade e qualidade irrepreensível. As piscinas são simplesmente incríveis e proporcionam momentos de verdadeiro relaxamento.
Foi uma experiência acima das expectativas e, sem dúvida, um lugar ao qual regressaremos muito em breve. Muito obrigada por tornarem a nossa estadia tão especial.
Good service but lacks several things to be a true 5*
Gym is awful even for a 4* hotel…
Breakfast is good but not great; lacks variety
Locations is great
Extraordinary staff and hospitality. Mesmerisingly beautiful place, especially the common areas and a really nice and complete breakfast. Nonetheless, significant areas of the hotel need restoration and care. Including inside some rooms. This hiccups didn’t stain our stay as the staff made their absolute best to make us comfortable and happy.