Overall, we really enjoyed our stay at the hotel! I would have loved to give it a higher score because our room was so spacious, clean, and had a lovely modern design that made it very comfortable. However, I did have to rate it a bit lower because we were surprised to find that, while the travel app suggested that the standard queen-size room would come with both a bathtub and a shower, it turns out that only the premium suites offer bathtubs. The staff were incredibly friendly and very helpful— it was a shame that they couldn't do anything about the app. They mentioned that if you're a member and book in advance, there might be some great upgrade options available. It’s just a disappointment that the photos and description on the app were misleading, as they made it look like all the queen-size rooms had bathtubs too!
The heating was not working and small oil filled radiator was put in the room , which was not able to heat the room up .
This meant I had a bad nights sleep.
The service was lovely
My husband wanted to give me a surprise and hotel arranged it for him and received my flowers and put it in the room in advance
Facilities was great. The gym got abit of everything and pool and sauna to use as well
Would recommend for couple and family stay
It was a standard hotel, you get what you pay for. The gym's tiny but the main fault was the heating didn't work and it was a fairly cold night. Breakfast was decent though. 3/5
Great for a relaxing night away. Lovely modern hotel, great rooms and service. Spa is a little basic but it was fine for what we needed for our one night away! Very close to Marlow town centre which is great to explore!
ผผู้เข้าพักThe heating was not working and small oil filled radiator was put in the room , which was not able to heat the room up .
This meant I had a bad nights sleep.
ผผู้เข้าพักI stayed at Holiday Inn High Wycombe on 19th February, and unfortunately, my experience started on a disappointing note. Upon arrival, I was greeted politely and checked in by the receptionist, who allocated me a ground floor room. However, when I entered the room, I immediately noticed a strong smell of smoke, which made me feel uncomfortable and unwilling to stay there. It was clear the room hadn’t been properly cleaned or aired.
I contacted reception, and to their credit, the staff member came to inspect the room herself. She acknowledged the issue, apologised sincerely, and admitted it should have been resolved by housekeeping. Unfortunately, I was told the hotel was fully booked and no alternative rooms were available. I was offered a 30% discount to stay in the room, but I declined as I did not feel comfortable.
The receptionist then arranged an alternative solution by relocating me to Hampton by Hilton High Wycombe, including organising a taxi transfer. Although there was some confusion about room availability at the Hilton, she remained helpful and even offered me a complimentary drink while I waited.
Once I arrived at the Hilton, the difference was clear — the room was clean, fresh, and of a much higher standard, which made for a far more comfortable stay.
Overall, while I appreciate the professionalism and efforts of the staff at Holiday Inn to resolve the issue, the initial room condition fell well below expectations.
ผผู้เข้าพักFrom the moment we arrived at Danesfield House, we were treated extremely well. All of the staff were very helpful and could not do enough for us, even carrying our luggage to our room.
Our room had a beautiful view over the river Thames and hotel gardens and the four poster bed was lovely and comfortable. The bathroom was lovely and clean and their were plenty of towels and toiletries.
I had booked a treatment in the Spa for my wife and all of the staff were amazing. The Spa itself was very nice, and although the jacuzzi was out of action, this did not spoil the experience at all.
Finally, our breakfast was wonderful. We were greeted and shown to our seats immediately. Our order was taken for our choice of breakfast by a lovely waitress and coffee and toast was brought to us by an absolutely wonderful waiter who had the biggest smile that never left his face the entire time we were in the restaurant. He was extremely polite and just made you smile with his infectious enthusiasm for the ”fabulous filter coffee” and the ”terrific toast” (his words, not mine) that he served us. I just wish I had his name to include with this review as he deserves a special mention.
Overall it was a fantastic experience and the right choice of hotel to celebrate my wife's birthday. We will definitely be coming back.
ผผู้เข้าพักLovely stay on a Monday night at Crazy Bear Beaconsfield. Only English restaurant was open so marked down the amenities as didn't really use others aside from the restaurant, bar and room. There is a lovely looking pool. Service was good. Mixup with our steak order was quite easily resolved however ended up with a cut of steak I didn't want. Would recommend booking restaurant time before 7pm as between 5-6.45 pm you get 25% off your total bill including alcoholic drinks. Would recommend offering prosecco on the menu. As cheapest champagne was around £100 so on the pricey side in general to eat and drink.
DDanny&RachelOverall, we really enjoyed our stay at the hotel! I would have loved to give it a higher score because our room was so spacious, clean, and had a lovely modern design that made it very comfortable. However, I did have to rate it a bit lower because we were surprised to find that, while the travel app suggested that the standard queen-size room would come with both a bathtub and a shower, it turns out that only the premium suites offer bathtubs. The staff were incredibly friendly and very helpful— it was a shame that they couldn't do anything about the app. They mentioned that if you're a member and book in advance, there might be some great upgrade options available. It’s just a disappointment that the photos and description on the app were misleading, as they made it look like all the queen-size rooms had bathtubs too!
ผผู้เข้าพักThis hotel looks beautiful from outside with a lovely ground and impressive entrance, but however, I found the room & common area not so impressive  they need to give it a face lift to deserve the room rate. Especially with a high bathtub it’s quite dangerous as it’s slippery when you step into it to have a shower, even with the rubber mat on it , luckily I brought along my rubber slipper, which I can use to have a shower to prevent from slipping . Our room included breakfast, buffet table selection of food were poor, and the quality of food was not great even with basic smoke salmon it looks stale & the cooked breakfast was ok not impressive. The front desk reception staff were not helpful with problem . But the manager at the front desk was very helpful when we checked out , after hearing our comments about the problem he took note said he’ll look into the problem & told us to contact him when decide to stay with them next time. I do appreciate his helpfulness & trying to make the best of the situation, Cliveden Hotel should treasure him as the hotel manager.
CCM LaiThe room is very neat and clean. There are a gym and a small swimming pool, which you don't find very often in the hotels in the UK. The restaurant serves excellent breakfast. You may choose soy milk or oat milk for your coffee or tea in case you don't want dairy milk. If you like fruit juices, you have a few different ones to choose from. I particularly like their mango banana juice and freshly squeezed orange juice.
ผผู้เข้าพักMy stay at the Hilton Garden Inn Silverstone was fantastic. The staff were incredibly helpful and attentive, going above and beyond to ensure a comfortable experience. One particular staff member made sure my dietary needs were fully catered for at the restaurant, which I greatly appreciated. The room was a delight, offering a comfortable space with a wonderful view of the iconic Silverstone Circuit. The location is perfect, especially for motorsport enthusiasts, and parking was a breeze. I highly recommend this hotel for its excellent service, stunning views, and overall convenience.