Super good location it is near malls and hospitals and a lot of restaurants. The check in is smooth and the room is spacious and clean. Only downside at least during our stay is the ongoing renovations we can hear the drillings in our room but it stops during the night. The breakfast buffet was also relocated to a nearby resto so we had to walk a bit to get there but so close not really a hassle. The food selections in the breakfast buffet is a bit underwhelming though I think fair enough for the price. Over-all a recommended place to stay in GenSan!
I was immediately accommodated upon my arrival at the hotel. When I stepped inside the room the first time, I thought it was too small. But after my five-day stay there, I realized I didn’t actually need that much space. CR was clean, with hot water running. The AC could do better. All in all, it was a great stay. Quiet and peaceful.
Здравствуйте!
Отель оставляет желать лучшего. Номера не соответствуют заявленным фотографиям на сайте отеля и на фотографиях в интернете.
Номера убраны плохо, в постели номера присутствовали волосы.
The hotel is neat and appears quite new, which made the stay comfortable and pleasant. The staff were very friendly and accommodating, and the check-in process was swift and hassle-free. Breakfast choices were somewhat limited, but the servings were generous and satisfying.
On the downside, the door to my room was already defective and had to be opened manually using the physical key. The toilet bowl was also initially not functioning upon arrival. In addition, the Wi-Fi connection was quite slow during the stay. The air conditioner could also not be adjusted using the remote control, which made it inconvenient to regulate the room temperature.
If you’re looking for a various family oriented, Seaside resort, this is it. They had only one restaurant, but the menu was so extensive. We did not have anything twice in our five day stay. The staff was very nice and accommodating. I would recommend it.
The hotel is conveniently located in the heart of the city, which makes it very accessible. The front desk attendant was approachable and accommodating. I was especially glad that our reservation was honored despite it being a peak day on Valentine’s Day.
The room facilities are generally good. However, upon entry, we noticed some stains and smudges on the bed covers. We immediately informed the attendant, and to their credit, the beddings were promptly replaced. The towels were very good, and the toiletries provided were also satisfactory.
I do hope the management can improve the quality of the bed linens, as some appear worn out and would benefit from deep cleaning to maintain a crisp, white, and presentable look. Additionally, torn pillowcases should ideally no longer be used, or at least properly stitched before being issued to guests.
Overall, with some improvements in linen maintenance, the guest experience could be even better....✌️❤️❤️❤️