В номере бегала мышь!!! По столу! Простынь на одной кровати требовалось заменить (была в пятнах), попросили пододеяльники для покрывал. Предоставили 2 простыни вместо пододеяльников и попросили оплату за доп.белье. В других отелях всегда покрывала были в пододеяльниках. И кровати очень жёсткие. Мы были 2 дня,терпимо. Но ценник не низкий за такие условия.
BBonus Tawan1. The room I got was a standard room on the ground floor without windows which, in fact, the hotel should inform about on the room's description.
2. After entering the room, the tables and most of the furniture were a bit dusty, and the air condition had problems which required three staff solving it.
3. The duvet did not have a cover, so it looked a bit worn out.
4. After using the bath, water dripping from the geyser lasted for a while.
5. After complaining about the room, the manager, Suryakant Pandey, and his staff, Gauraf, showed their responsibility and promised to upgradte my room on the next day.
6.However, the day shift didn't know about it and insisted me to stay at the same room until I claimed about the prior upgrade from the night shift manager.
7. Luckily, the changed.
8. On the following day, the maid forgot to clean my room but the hotel owner was there and ready to get everything done.
9.The best thing of the hotel was the service that the night shift manager and his team helped me and understand what the customers wanted.
10.All in all, apart from the cleanness and readiness of the room, the hotel was just OK.
NNandiniSimply Wow!
My family and I stayed at this gorgeous place for over a week and enjoyed our stay. The owner, Mr. Abhinav Singh, personally takes care of every need of the tourists and goes the extra mile to make sure that the tourists are comfortable and are having a pleasant experience. The property is very immaculate, and all the famous places in Varanasi are nearby.
Mr. Abhinav Singh helped us organize our amazing trip to Varanasi, and also our awesome journey to Ayodhya Dham and Vidhyavasini Dham Shaktipeeth. The staff and drivers are always willing to help with a pleasant smile on their faces, they all are very kind, cooperative, respectful and warm people.
I recommend this Hotel Golden Lotus Varanasi to everyone. I am grateful to Mr. Singh, all the drivers and the staff. Many blessings to all.
ผผู้เข้าพักHotel is good however there were no curtains at washroom, glasses were dirty, water container was damaged. Staff was good, location is superb,