Staff lovely, breakfast lots of variety. Hotel was clean except our room had very strong odour of air freshener when we arrived - but also smell of sewage? Sulphur? as the air freshener lessened it was stronger. We asked if maintenance could come but they were gone for day - the staff very quickly without issue changed our room with apology. New room was a 2 queen room but we were grateful they could relocate us! New room had no strong odours of any kind.
One of our best stay so far. Staff are very friendly and nice. They provide excellent services. Rooms are very clean and spacious. They have 2 heaters, hair dryer, microwave, and a fridge. Another perk you will get is the free breakfast buffet. They have all the American/Canadian breakfast like pancakes, scrambled eggs, sausages, bacon, buttered bread, beans, muffins, yogurt, fruit cocktails, coffee, chocolate milk, and different kinds of juices. Breakfast buffet starts at 7AM and closes at 9AM. I would definitely recommend this inn for tourists who would like to visit Jasper.
We booked an extra night at Best Western Plus Hinton, we previously stayed for 3 nights before this and were pleasantly surprised by the new room we were given. It was spotless, even cleaner than the previous one we stayed in during our initial booking! Everything we needed was there, and the space felt fresh and welcoming. What truly stood out to us, though, was the front desk team. They were incredibly kind, knowledgeable, and accommodating. They allowed us to check in early, which we really appreciated, and made the whole transition smooth and stress-free. Great service, great stay, highly recommended!
ผผู้เข้าพักStaff lovely, breakfast lots of variety. Hotel was clean except our room had very strong odour of air freshener when we arrived - but also smell of sewage? Sulphur? as the air freshener lessened it was stronger. We asked if maintenance could come but they were gone for day - the staff very quickly without issue changed our room with apology. New room was a 2 queen room but we were grateful they could relocate us! New room had no strong odours of any kind.
ผผู้เข้าพักWe chose this hotel at random while driving down the highway. We were VERY glad that we did. The following day, we kept congratulating ourselves on the great choice.
It was very easy easy to get to off the highway. But yet it was protected from the busy highway noise.
The staff were absolutely 5-Star. Every single individual that we encountered, both hotel and restaurant, seemed to be genuinely friendly and professional. Specail shout-out to: Jei, Jasmeen, and Maltin. ( hopefully i got the correct names)
We used the pool in the evening, and it was a surprisingly nice facility for the price of the hotel. We thoroughly enjoyed it until an excessively noisy family showed up with undisciplined kids. But that's not on the hotel.
I don't know why the restaurant was empty because it was exceptionally good food and good service. Even the breakfast buffet was far above most free breakfasts that are on offer.
The guestrooms were very quiet (even the a/c fan was quiet). Beds were comfortable. Good quality linens, pillows and towels. Beds were especially comfortable and seemed new. Carpet looked new.
The only thing I might suggest for the rooms is that they might add a floor lamp to improve the lighting. Also, they might think about bringing up the quality of bathroom amenities to current trend in higher quality in larger affixed bottles instead of small disposables
It's obvious that they're gradually upgrading an older property and haven't gotten to the hallway paint yet. But that doesn't affect the guestrooms experience.
I highly recommend this property.
ผผู้เข้าพักThis motel is not Econo Lodge in & suites university. Which we stayed also, and was much better than this one (econo lodge motel village).
The room was small and the bathroom smelled unpleasant. The smell came from the shower curtain, which touches the bath tub water. When taking a shower, the water doesn't drain as fast so your feet end up soaking in that water along with the smelly fabric shower curtain. Also, the bath was weirdly higher than the ground so be very careful when getting in. During our stay, there were several bugs that found their way into our room during the night (Mosquitos, flies). The buzzing sound prevented us to sleep so we had to kill the bugs and go back to sleep each time. We also had problems with our room key, we had them replaced several times and you have to slide the card quite a few times before it unlocks. I think it's loose and you need to get the exact right angle, which is annoying when you have your hands full. I recommend the other econolodge situated behind this one. The staffs here are very friendly. For breakfast, they offered coffee, tea but without lids. There's bread and juice served in a solocup (but u can just use the coffee cup). There were muffins. If you have allergies, I suggest you to bring your own food. The price for this motel vs the other econolodge were the same. We try to avoid staying at the same place for our whole trip in case we don't like our room but we ended regretting not booking the other econolodge for our entire trip.
ผผู้เข้าพักBreakfast room was small, limited seating, felt crowded. . I was unable to enjoy the hot tub as their was another guest in it for more 6 hours. It seems that some guests were residing at hotel. My room was cute.