I was looking for a budget hotel nearer to the airport and found one that really surprised me.
Great rates
Great location
Very clean
Very quiet
Ample Parking
Good restaurant
Comfortable bed
Staff lovely, breakfast lots of variety. Hotel was clean except our room had very strong odour of air freshener when we arrived - but also smell of sewage? Sulphur? as the air freshener lessened it was stronger. We asked if maintenance could come but they were gone for day - the staff very quickly without issue changed our room with apology. New room was a 2 queen room but we were grateful they could relocate us! New room had no strong odours of any kind.
We booked an extra night at Best Western Plus Hinton, we previously stayed for 3 nights before this and were pleasantly surprised by the new room we were given. It was spotless, even cleaner than the previous one we stayed in during our initial booking! Everything we needed was there, and the space felt fresh and welcoming. What truly stood out to us, though, was the front desk team. They were incredibly kind, knowledgeable, and accommodating. They allowed us to check in early, which we really appreciated, and made the whole transition smooth and stress-free. Great service, great stay, highly recommended!
Was good. Clean. My room didn't have microwave for some reason, but they had one available near common dining area to use any time. The included breakfast was okay, but smaller than other local hotel I stayed at coue times. Location is nice to have TH, A&w, Quiznos, Liquor store near by.
This hostel is 10/10 recommended. It is cheap and everything is with nice quality. The staffs there are really sweet. The restaurant and bar downstairs is an amazing place to meet the locals here and get to know more about Canmore and Banff. You can also make new friends here as a solo-traveler. This hostel makes my experience of this trip unforgettable. Also, I can’t believe people here wake up with this amazing view every day. The place is surrounded by snowy mountains, which make the experience feel like wonderland. It is also very convenient to travel from here to Banff. You just need to take bus 3. The bus stop is 2 minutes away from the hostel, which is very nice.
The room was clean and spacious. The staffs were very friendly. Price was very affordable. Breakfast is included, they offered muffins and cereal (bulk), coffee and tea, bread and peeled boiled eggs. If you have allergies, bring your own food. Depending on the room you chose, some has stove, cutlery, dishes and soap at your disposal. Side note: we also booked for the other Econolodge situated behind this one. The Econolodge motel is to be avoided.
ผผู้เข้าพักStaff lovely, breakfast lots of variety. Hotel was clean except our room had very strong odour of air freshener when we arrived - but also smell of sewage? Sulphur? as the air freshener lessened it was stronger. We asked if maintenance could come but they were gone for day - the staff very quickly without issue changed our room with apology. New room was a 2 queen room but we were grateful they could relocate us! New room had no strong odours of any kind.
ผผู้เข้าพักWe chose this hotel at random while driving down the highway. We were VERY glad that we did. The following day, we kept congratulating ourselves on the great choice.
It was very easy easy to get to off the highway. But yet it was protected from the busy highway noise.
The staff were absolutely 5-Star. Every single individual that we encountered, both hotel and restaurant, seemed to be genuinely friendly and professional. Specail shout-out to: Jei, Jasmeen, and Maltin. ( hopefully i got the correct names)
We used the pool in the evening, and it was a surprisingly nice facility for the price of the hotel. We thoroughly enjoyed it until an excessively noisy family showed up with undisciplined kids. But that's not on the hotel.
I don't know why the restaurant was empty because it was exceptionally good food and good service. Even the breakfast buffet was far above most free breakfasts that are on offer.
The guestrooms were very quiet (even the a/c fan was quiet). Beds were comfortable. Good quality linens, pillows and towels. Beds were especially comfortable and seemed new. Carpet looked new.
The only thing I might suggest for the rooms is that they might add a floor lamp to improve the lighting. Also, they might think about bringing up the quality of bathroom amenities to current trend in higher quality in larger affixed bottles instead of small disposables
It's obvious that they're gradually upgrading an older property and haven't gotten to the hallway paint yet. But that doesn't affect the guestrooms experience.
I highly recommend this property.
ผผู้เข้าพักThis motel is not Econo Lodge in & suites university. Which we stayed also, and was much better than this one (econo lodge motel village).
The room was small and the bathroom smelled unpleasant. The smell came from the shower curtain, which touches the bath tub water. When taking a shower, the water doesn't drain as fast so your feet end up soaking in that water along with the smelly fabric shower curtain. Also, the bath was weirdly higher than the ground so be very careful when getting in. During our stay, there were several bugs that found their way into our room during the night (Mosquitos, flies). The buzzing sound prevented us to sleep so we had to kill the bugs and go back to sleep each time. We also had problems with our room key, we had them replaced several times and you have to slide the card quite a few times before it unlocks. I think it's loose and you need to get the exact right angle, which is annoying when you have your hands full. I recommend the other econolodge situated behind this one. The staffs here are very friendly. For breakfast, they offered coffee, tea but without lids. There's bread and juice served in a solocup (but u can just use the coffee cup). There were muffins. If you have allergies, I suggest you to bring your own food. The price for this motel vs the other econolodge were the same. We try to avoid staying at the same place for our whole trip in case we don't like our room but we ended regretting not booking the other econolodge for our entire trip.
ผผู้ใช้ไม่ระบุชื่อI am a customer living in 407 on 9th of November in Holiday Inn Express & Suites Calgary NW - University Area, an IHG Hotel.
. I am writing to complain the lady on the front desk. She treated me not respectful. When we checked in, I am asking if we have hot spring, she replied several what? And correct me “hot tub” such as I am lack of knowledge.
Later, I want to use Landry room and change dollars with them. They gave me several two dollars, and the washing machines only accept 1 dollars, which they should have known at first place. So I went back to the front desk to ask for 1 dollars again. And at that time. There is one guy lining in front of another front desk server. And the lady was answering the phone. So I naturally stood in front of her desk and waited for her. And I asked her to change 1 dollars for me since they didn’t know. And then she asked me” don’t u notice there is a line? You should wait after it.” So I was so embarrassed to find out I cut in line.
So if she is really mindful about me cutting in line, Why not telling me to wait after? Or just remind me in a more respectful way assuming I really don’t know there is a line? Either way will have same effect and I would be acknowledged in a not embarrassing way. And again, the washing machine only accept 1 dollar and they did not know, is their job dereliction.
I am very concerned how your service match up with your high level of fees.
ผผู้เข้าพักLeft our keys in the room and the front desk gentleman was kind and efficient and quick to get us a new one and comforted us that it was no problem at all