We booked a night as we went to a concert at Hershey. It was clean and when checking I , staff was friendly. However, We were a bit appalled during our breakfast . We got down to breakfast area and there was hardly any food. They had no juice in the machines and a woman kept saying to all of the customers that breakfast was over, which it was at the time we were sitting. As we sat there eating the little that was out, a group came in and sat down. The woman in charge got all this breakfast food out and put it on their table to eat. Food that looked like it was what could’ve been served to customers that were turned down. We kept staring in aw and the woman came over and told us that employees were being fed and if we wanted any of that food we could go get some. She said it was Indian food that she wasn’t allowed to serve to customers. Our opinion was is that it was her family being served food that customers were turned away from. Not a good look or feel of this situation. Other than that, stay was pleasant
The hotel was in a decent location, clean and good facilities. I was able to explore Pittsburgh and the university from that area. I would recommend this hotel.
The hotel was great. It was two blocks walking from where I needed to be. When I checked in, I was texted a key code for the front door in my room. There was no staff at the hotel at all. Very strange. However, I love the hotel. The room was spacious, very well decorated, and everything was spotless. I’m surprised it is not staffed, but will probably stay again.
Very clean comfortable hotel. Great price. Left before breakfast was available so no comment there. Coffee 24/7 though. Many great restaurants very close by. Had a great time and wonderful food at the Texas Roadhouse - a one minute drive up the road.
ผผู้เข้าพักHotel was very nice and the room felt like home. I didn’t like that it didn’t tell me if the room had a shower or tub even after putting the child’s age. That’s a little frustrating because it’s kind of hard to wash a 3year old up in a shower. My room was non-smoking but the room smelled like old smoke so I cleaned very good to get that smell out which wasn’t too bad at all. The staff who worked the night shift I have a few problems with. I don’t think she may be mean or a mean person but she’s definitely not a peoples person. Her attitude was very rude dry and cut-off. When asking her anything she made us feel like we were annoying her and she lied to our face about the room she put us in. She tried to say the room says shower only but couldn’t provide where it say that because it said or tub and I know when you arrive for check-in they will give you a room that’s available according to your reservation. There was no option for me to request or make sure a tub was in the room. She did pick up on us taking her interaction with us as rude and tried to make it somewhat better. She doesn’t smile and have a look on her that says I don’t want to be here or deal with this. I didn’t like that the description doesn’t match a lot of the things at this location and probably wouldn’t have booked here had I know they didn’t have no kid activities besides basketball and miniature golf. I love that it’s next to a lot of shopping stores and din-in and out restaurants that are walking distance. I just advice you to either contact the hotel or whoever you are booking certain details because this happened twice picking a room that’s available according can be giving with either one regardless of the child age.
AAudreyTFThe longer we stayed the lesser the points became. When we checked in, at first glance everything was 5 stars.
WiFi and location are definitely 10/10 for me.
My first issue was with the refrigerator not working, I lowered the temp to the lowest possible setting but nothing changed and I notified the front desk and they said they would send someone to check within an hour and that person never showed up I’m not sure if they came while we were out but when we came back the refrigerator was still warm. This issue was never fixed up to the day we checked out. It was very disappointing as I had baby food that needed to be refrigerated.
The blinds in the bedroom do not block out any light at all and our room was opposite a parking lot which head very bright lights all night long it was so hard to fall asleep I hope the property can have better curtains or blinds.
Secondly, I’m not sure if I missed it somewhere about them not offering house keeping, at least there’s a washer and dryer so I just washed the towels on my own. We stayed 6 nights and no one ever came to refresh the rooms or even add more toilet paper or garbage bags.
The floors were visibly dirty and dusty like they haven’t been vacuumed in months.
The 9th floor common area was so filthy, the toilet was so dirty and smelly, the couch was so dirty I couldn’t even sit on it.
The central cooling/heating system makes a strange long noise every now and then and it kept waking up my child. I could find any way to turn it off and that was very frustrating.
ผผู้เข้าพักI recently stayed at the Nittany Lion Inn for 4 nights and 5 days, and I cannot say enough wonderful things about our experience. The rooms were great — clean, spacious, and extremely comfortable. The hallways were absolutely amazing, lined with bookcases and cozy seating areas, all surrounded by fascinating history that truly made the Inn feel special and unique.
The mocktails at Triplets were delicious, and the coffee at the café was just as impressive — such a treat during our stay. We were in town because my daughter danced at THON, so we were coming and going at all hours. It was incredibly comforting to be somewhere that felt so safe, welcoming, and conveniently close to everything we needed.
Every single staff member was absolutely incredible. I never once arrived or left without someone opening a door for me — that level of attentiveness and hospitality does not go unnoticed. Everyone was warm, knowledgeable, and genuinely helpful throughout our entire stay.
I do need to especially mention Claire. From the moment we arrived until the day we left, she made our stay so comforting. When my flight was canceled, Claire went above and beyond to ensure my son and I were taken care of. She helped us navigate our travel changes and made a stressful situation so much easier. Her kindness and professionalism truly stood out.
Thank you for making what was already a meaningful trip even more memorable. We will absolutely be back!
ผผู้เข้าพักIch fand den Aufenthalt wirklich sehr angenehm, die kostenlose Kaffee Station war echt toll, das Personal war sehr freundlich und angenehm im Umgang. Das Bett war schön weich. Vielleicht wäre es toll gewesen wenn man das Fenster aufmachen könnte, aber es gibt ja auch eine Klimaanlage. Von daher gibt es eigentlich keine Kritik. Das Frühstück fand ich nicht schlecht. Es gab zwar keine riesige Auswahl aber das was man bekam war gut.