Ótimo hotel, fica numa região próxima (20 minutos de carro) de Florença! Quarto ótimo com aquecedor central banheiro grande e chuveiro quente e com ótima pressão! Café da manhã muito bom. Espaço ótimo e atendimento sempre pronto a ajudar. Único ponto que não foi 100% foi o restaurante a noite com poucas opções e sabor um pouco sem graça da refeição. Voltaríamos com certeza.
THe hotel is dated - it would be nice to look old on the outside and up to date on the inside. It was hard to figure out how to turn on the AC - glad it worked though. Location is good, but the problem is parking - you cannot park on the street - had to park about 10-12 minute away, in a public parking. Breakfast is surprisingly good, with several options to choose from. The extra bed was flimsy, with the wood springs falling twice. Not a lot of space in the room - but, in a way, expected in Europe (especially coming from US). It would be good for the people upfront to share all the options and restrictions when it comes to parking. The lady in the morning included my car in the system, because you can get a ticket even by entering the restricted area.
Hotel Massimo was a great pleasant surprise both in terms of customer service and hotel quality. First I made a mistake of the reservation date and the hotel staff immediately helped to update the booking without additional charge. Second, when I request for a room change to a quieter area of the hotel, I was attended to promptly with a small charge of 10 euros to upgrade the room. Their breakfast was exceptionally tasty and staff was courteous and kind. One of the best hotel service I received in Italy! Highly recommended!!.
ผผู้เข้าพักHotel location is close to the Florence train station. Also it is easier to walk center of Florence. There isn’t elevator in 5th floor. So we have to go 4th floor with elevator, then we use stairs to get our floor. Hotel personal was friendly and helpful. We arrive hotel before check-in time and they let us to store our luggage in hotel.
AAlexandraSHotel overall is okay for a 3 star. Employees were always friendly. Free parking and if full, hotel as a old garage underneath which it was where we parked. Breakfast was okay also for a 3 star hotel.
Amenities nothing to be honest, on our room we had some stuff broken also… could get some refurbishment. And also, it is not a queen bed, it was two single beds close to each other… with no top mattress anything…
AAlessia MartinoGreat location, just a few minutes from Pisa Centrale. Breakfast also nice. The room isn't super big but is nice for a solo traveler for a night. Bed is comfortable and there is an ensuite bathroom. The tap wasn't working properly and the fridge was very noisy. Most of the staff was nice.
AAlvinDCExcellent customer service and ease of contact and access. Superb value for money and great size. Modern furnishings, comes with kitchen and iron and amazing toiletries. Ample cabinet and wardrobe space together with work table and another dining table. Nice private balcony too. Extra plus points for ability to store and retrieve luggage anytime you like in a secure passcode locked area with surveillance monitoring. Extremely convenient from airport and Rail station
ผผู้เข้าพักGood location, very close to the train station & Centro storico. Room size was very good, with a BALCONY! Even though privacy may be a bit compromised but can’t have everything. It had very good natural lighting. The bathroom was also big, bigger than most bathroom in Italian hotels. I could dance & turn around in the shower stall. Check in required a bit of tech-savviness & naturally the internet. Unlocking gate & room required the use of an internet browser/done on a smart phone. There’re plenty of food options around, a bar/cafe/gelateria right down the building. Coffee machine & drinking water available for the taking. There’s a big shared fridge and an in-room fridge. Internet was fast. Plenty of charging ports/power outlets, conveniently placed (including bedside). Maybe one small suggestion: perhaps there’d be a desk. The TV didn’t work but I wouldn’t watch anything in Italian. I could YouTube with the fast internet. Good toiletries & drinking water provided & refreshed daily (some hotels don’t do this). Highly recommended.