We had such a lovely stay at Samosir villa resort that we extended with 2 more days. The place has a amazing location. Great staff and a very good restaurant. I would definatly recommend staying Here.
The service from the staff was very decent. But the room was severely lacking. The bed was sunken in …. There was an odor in the hallway. The air conditioning made a lot of noise. Non smoking rooms are indeed available but many guests flout the rules and if you’re unlucky like I was assigned a room next to a very heavy smoker the smoke from his room was entering mine through the gaps in the partition door.
Lokasi Kamarnya tidak begitu cocok untuk kita yang membawa lansia dikarenakan lokasi kamar tidak terkoneksi langsung ke lobby hotel dan harus melalui naik turun tangga manual untuk menuju ke kamar. Jika cuaca hujan juga akan memusingkan kita untuk keluar dari kamar hotel. View nya bagus! Hanya Toiletnya saja yang bau.
The service was good, one highlight to afternoon staff, when I approach the counter for check in, there is one one man came to reception in the middle of my registration and asking about the room availability, I expect the staff will say, can I get back to you? let me handle her first, but instead he check the room availability on the different system beside mine. At last he handled me. He might be only make sure that there is room vacant, but you can only focus on who come first and then you can move on to another, after all its accor brand. Overall experience the room is clean, the bathroom very god and clean. Will be back for sure
The importance of welcoming guests who attend by a security guard or receptionist.
- The check-in process is smooth, good and requests are fulfilled.
- clean and tidy rooms, amenities available.
- TV channels are very bad, TV broadcasts are difficult to watch.
- the swimming pool was very busy and full, there were no officers on duty, the pool floor was very dirty with food and water waste, there were no officers to clean the area. There are not enough changing rooms for crowded conditions.
- The corridor floor is muddy and watery due to visitors.
- In the breakfast restaurant, many of the menus are out of stock, there are no seats because it is full of visitors, many people fight over food like village people who never eat well.
- the checkout process was good and there were no problems.
Hopefully in the future it will be more organized and improved for the better.
nice stay in swissbelin, thank you.
ดีมาก
85 รีวิว
8.5/10
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TRY 1,412
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ดูโรงแรม 3 ดาวทั้งหมดในสุมาตราอุตารา
รีวิวล่าสุดสำหรับโรงแรมในสุมาตราอุตารา
ดูทั้งหมด
8.5/10
ดีมาก
ผผู้ใช้ไม่ระบุชื่อThe importance of welcoming guests who attend by a security guard or receptionist.
- The check-in process is smooth, good and requests are fulfilled.
- clean and tidy rooms, amenities available.
- TV channels are very bad, TV broadcasts are difficult to watch.
- the swimming pool was very busy and full, there were no officers on duty, the pool floor was very dirty with food and water waste, there were no officers to clean the area. There are not enough changing rooms for crowded conditions.
- The corridor floor is muddy and watery due to visitors.
- In the breakfast restaurant, many of the menus are out of stock, there are no seats because it is full of visitors, many people fight over food like village people who never eat well.
- the checkout process was good and there were no problems.
Hopefully in the future it will be more organized and improved for the better.
nice stay in swissbelin, thank you.
TTrip.com local guidesThe service from the staff was very decent. But the room was severely lacking. The bed was sunken in …. There was an odor in the hallway. The air conditioning made a lot of noise. Non smoking rooms are indeed available but many guests flout the rules and if you’re unlucky like I was assigned a room next to a very heavy smoker the smoke from his room was entering mine through the gaps in the partition door.
NNIKOLAIThis hotel represents a great option for someone who travels around lake Toba. It’s indeed a good quality spacious Hotel with large territory and swimming pool. Breakfast was nice. I also liked traditional decorated houses which stand outside of the main building. No negatives.
ผผู้เข้าพักhotel was nice as it is a boutique hotel. Pretty well maintained, but amenities were wuite weird because i have to ask for towel. otherwise everything is just okay