Corridors all over, like a rabbit warren. Comfortable room and bed, stained carpet, bath was high for stepping into for showering and paintwork was chipped / grubby. Nice bar, restaurant and courtyard, didn't eat there although breakfast looked great and reasonable. Plenty of free parking.
Staff really friendly & helpful. Room quiet, as requested. Room clean. Bathroom smelled of damp but no physical evidence. Only issue was one thin pillow each. Asked for extras but told there was a shortage due to people stealing them so added onto a list. No extra pillows provided. Staff apologised for this at check out
Very good experience, room was really nice and clean. Bed was comfy and shower was nice. I did order food at the bar for my little boy which he enjoyed. The hotel is in the perfect location if you’re travelling from north term, it’s about a minute walk from the easy jet check in desks which was so handy for a really early flight as we didn’t need to go out in the cold. If you’re flying from south there is a shuttle that takes a few minutes. The room comes with complementary breakfast but due to having to check bags in at 3.30 we just missed it. Check in/ out was simple. Can’t think of any negatives and I have actually booked the hotel again for March.
OK for a stay close to Gatwick Airport and within minutes walk to Horley Rail Station with connections to London and the airport. The hotel does not operate a 24h desk so late arrivals need to be arranged in advance
Had a lovely stay for our 4th wedding anniversary. Well looked after by staff in spa, bar and restaurant. Thank you for helping us re-create our wedding photos :)
Great hotel great location always know what you are going to get at Premier Inn high standards through and through
ดีมาก
47 รีวิว
8.3/10
ราคาเริ่มต้น
VND 1,723,345
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ดูห้องว่าง
ดูโรงแรม 3 ดาวทั้งหมดในเซอร์รีย์
รีวิวล่าสุดสำหรับโรงแรมในเซอร์รีย์
ดูทั้งหมด
7.9/10
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BBrad mannI stayed in room 3 on the ground floor and I thought the experience as a whole was alright, gets the job done if that’s all you need.
There were some things I thought were a bit strange however.
The shower was the main thing, it was stuck on full power which was crazy fast. It also didn’t stay in place because it was so powerful and kept turning into the wall. When I had pointed it facing out, it would point to the window (which was in the shower) and begin to fill up the window sill. Additionally, the sliding door had broken and it was replaced with a flimsy shower curtain which Barry managed to cover the gap.
The room was a little dark but other than that was fine. The bed was fine too.
Dinner is room service or you can have it in the bar area if you’d like. There isn’t a restaurant however and the bar area isn’t incredibly suitable for a meal with a family, fine on my own though. The menu consisted of pub food and each item was between £11-15 for the majority. There is a pizza and alcohol deal for £15 which is what I had, which was fine.
Breakfast was £11.75 I think and was a buffet in one of the service rooms and was pretty good.
Overall I think my experience was pretty poor but the room was very clean and the staff were very helpful and polite
PPenguinLadyThe hotel is a little dated and worn, so I had some trepidation when I first arrived. However, my room was very clean and comfortable. All the usual amenities. Breakfast was available but I didn’t take it. The only thing I would say is that the rooms are very close together And the doors are quite loud. I was fortunate in that I did not have noisy neighbours but I would imagine if you had people coming and going a lot it would be very irritating.
ผผู้เข้าพักVery good experience, room was really nice and clean. Bed was comfy and shower was nice. I did order food at the bar for my little boy which he enjoyed. The hotel is in the perfect location if you’re travelling from north term, it’s about a minute walk from the easy jet check in desks which was so handy for a really early flight as we didn’t need to go out in the cold. If you’re flying from south there is a shuttle that takes a few minutes. The room comes with complementary breakfast but due to having to check bags in at 3.30 we just missed it. Check in/ out was simple. Can’t think of any negatives and I have actually booked the hotel again for March.
ผผู้เข้าพักHad a lovely stay for our 4th wedding anniversary. Well looked after by staff in spa, bar and restaurant. Thank you for helping us re-create our wedding photos :)
AAshok DilipWe stayed at Orchid Epsom for 10 days and had a truly comfortable and pleasant experience. The hotel is very well located with good accessibility to both local transport and nearby attractions, making it easy for us to get around during our trip.
The property is clean, peaceful, and well-maintained — perfect for families looking for a calm place to return to after a busy day in London.
What really stood out was the wonderful staff who made our stay memorable. A big thank you to Akhil, Nikhil, Abhishek, Hava, Safa, Ali, Darshini, and Laura — each of them went out of their way to ensure we felt welcome and taken care of. Their friendly attitude, helpful suggestions, and warm hospitality made us feel at home.
Overall, Orchid Epsom is a great choice for anyone visiting the area — a peaceful stay with exceptional staff and great service. Highly recommended, and we’d happily stay here again.
BBoothStephenCorridors all over, like a rabbit warren. Comfortable room and bed, stained carpet, bath was high for stepping into for showering and paintwork was chipped / grubby. Nice bar, restaurant and courtyard, didn't eat there although breakfast looked great and reasonable. Plenty of free parking.
NNamrathaThe stay was very comfortable, though the facilities were not similar to Holiday Inn. Very neat and clean rooms. The hospitality of the staff was very good. Overall, it was a very good stay, as the Epsom race course area is also very beautiful. Only minus point is busy facilities are not very nearby from the hotel.