over all good location near to tram station and clean . the wifi was most of time not working and bad connection and i noformed the receiption about that but other 2 days was not solved so i had to use my cellphone data all 3 days i stay
The hotel was great! Love how the staff handle us from check in to requesting item for our room! Only downside is there’s nothing around the hotel except for restaurant and about 20 minutes walk to groceries, everything is fine and great hotel!
TTW HamburgThey had a good breakfast with very nice coffee
The room was hot and not the best stay l had - the bad was very hard but maybe some guest like it this way
The room service forget to provide me free water and cups and tea ☕️
The Italian restaurant is great for dinner
Near by currently is a construction site so it’s getting very busy and very noisy
MMarkusThe hotel itself its quite ok.
The only thing i need to complain is the service. Be aware that they will ask you for a credit card when checking in. I dont have one. The service staff refused to let me check in even i had payed the roomrate already and even i offered that they can double charge me in case its for deposit reasons and later refund me the overpaied money. They refused that, they also refused to refund my money when i offered them to chose another hotel. They also refused to let me speak to their manager. At the end, the only choice i had was asking a friend to help me out with his credit card.
Be aware of that, either you have a credit card ready or you keep distance from this hotel.
ผผู้เข้าพักUpon arrival the Receptionist was very nice, helpful and knowledgeable. I was placed in a room on Ground Level, facing their little Garden Area. The Room was very big, clean and allowed to be able to open the window, roll down the shutters for more privacy and allowed for outdoor seating. The bed was a Kingsize Bed and they also had a sofa Chair in there which could be rolled out for additional sleeping. They do offer breakfast at the location from 7am until 9am, which consists of fresh breads, rolls, assorted cheese, german meats, eggs, jelly, etc. Very nice and delicious and costs 16 Euros per person per day.
The only issue I had with the Hotel is the Bed. It was hard as a rock, not kidding. I used the provided blanket to sleep on, but could not. It was still very hard. So, the first night I sat up in the bed against the pillow and was only able to doze off for a little at a time, but could not fully sleep and was cold as there was not additional blanket for me to use to cover myself. The next day I requested another blanket and was provided one, but even so I now had 2 blankets to sleep on, the bed was still way to hard and again, I was cold for most of the night because I had nothing to cover myself with.
Based on that experience I cannot recommend the Hotel, unless you like to sleep on Cement.