to be honest all the staff was very helpful and respectfull and the hotel rooms was nice and clean and the breakfast 10/10 would definitely recommend this hotel
Very low standards of cleanliness.
After checking in, I asked for the floors to be washed because there was dust and small debris everywhere.
Despite this, the staff was very friendly and the breakfast was decent.
It’s a decent hotel located in center of Surabaya near to Tunjungan Plaza and Jalan Tunjungan. The room is very standard to everything one person need for few nights stay… nothing fancy. I was assigned room with amazing view from 6th floor. The room is clean and neat and I love that they have smart TV. Wifi is pretty fast and reliable too. One thing for improvement is foul smell on the hallway. I think it’s due to the aging building. However, staffs clean the hallway carpet regularly. I would surely return to this hotel if I go back to Surabaya.