Very close to ATL airport. Hotel has an airport shuttle leaving hotel every half hour for example 6, 6:30, 7, etc and picking up at airport approx. every 15 minutes after for example 6:15, 6:45, 7:15 etc. Used the shuttle van both ways on flights in and out, made it easy if you use ATL airport - my biggest reason for this hotel. Easy check in. Clean room. OK TV and channels, etc. Large breakfast seating area with coffee and drinks all the time, and free breakfast starting at 6 am. Good Mexican Food place right Nextdoor. Not upscale, but solid , clean and a pretty good value. I would not take a long vacation here, but a good option for going in and out of airport and a quick stay.
Hotel location was very convenient, staff was friendly, accommodations were clean. One disappointment was excessive addition of fees and taxes on my credit card. I booked through a third party booking sight for convenience and cost. I did anticipate the additional fee of using the hotels parking garage, however I was verry displeased with all of the other additional charges added. I knew parking was $50 a day, I did not used any other amenities through the hotel, i.e.: breakfast, television, room service, however I was charged an additional $277 for an accommodation fee, occupancy fee, destination fee, ect... I did address this numerous times with the front desk, and was assured only necessary charges would be added, the rest would drop off. Overall, the accommodations were pleasant. However, we will not be returning due to excessive additional fees
Overall my experience was a very pleasant one very clean establishment I love the security of the keyed elevators the swimming pool was always a nice temperature jacuzzi as well restaurant was great however waitress wasn't the best at showing hospitality other than that I would definitely stay here whenever I need to!
I didn't know anything about airport hotels in Atlanta. I was looking for a convenient hotel with an airport bus. And the Westin was one of them. The airport bus was good, it departs the hotel on the hour and half hour (ie 8pm and 8:30pm and 9pm, etc). The drive to airport is over 10 minutes. I saw some hotels can be accessed by Sky Train. Actually those hotels are easier to access (which I did not know). The Sky Train is free, it leaves every 10 minutes from the airport station, and it's only 1 short stop to the hotels. So that is quicker and easier. I did not realise that before my stay.
The Westin hotel is ok, not the newest but not bad overall. My main problem with it is that it faces a highway and it's quite noisy. I complained that the room they gave me was noisy and I asked to switch to a room that's not noisy. They gave me a room in the other wing of the hotel also facing a highway but a bit less noisy. I did not have the energy to complain again. The shower was ok, not bad. I like the African American woman who was driving the airport bus, she was very polite and friendly and helpful.
I was tired after a long flight to Atlanta. So I wanted to go outside and get some fresh air. I asked them about walking around outside, the response was that it is not really safe to walk outside in the area. But if I wanted then I could walk in the parking lot.
We had a late arrival and early departure at Atlanta's Hartsfield Jackson International Airport. Easy to board the skytrain (light rail to ATL West parking garage and Rental Car Center), walk to the Tru about a block, and get some sleep before awakening at 4 am and heading back into the airport.
it’s super convenient to get to the hotel using ATL’s free skytrain. It is a short walk (around 3-5 minutes) from the skytrain station to the hotel. If you have too much luggage or it’s too dark to walk, the hotel will pick up and drop off to the skytrain station. Rooms are large and comfortable.
Good place for the price/value. Great convenient location to dining, shopping and interstate access. The staff were all great, pleasant and efficient. The breakfast options were good and presented well. The only negatives were my bathroom fan made a terrible noise for several minutes that I worried would disturb my neighbors but it stopped after several minutes. I also see this property starting a slow decline and I have stayed here often before and this makes me sad.
NNick With the bimmerGreat staff and management crew always nice never mean or belittling but always kind and generous and willing to help out as best as they can to make sure your experience here is a pleasure experience.
ผผู้เข้าพักStayed a week while waiting for my daughter’s apartment to be ready for move in. Not the cleanest room. Wear socks! Floor even got my socks dirty and it was laminate. Bathroom dirty behind door and had to ask a number of times and numerous people for towels. Everyone was pleasant. It was a functional room. Stayed with two dogs. The dog “park” area was over grown and had piles of poop everywhere. No attempt to keep it tidy at all. If it wasn’t for the convenience we would have found another place for sure.
AAlexa Nicole-SegallisThe front desk superviser (I think her name was Vee) and Alexis were wonderful, The blind date with a book was such a fun and awesome idea! The pool was beautiful, and the hotel itself had a lot of character. Great walking distance to Buckhead village, would definitely stay here again~