From first arriving ,everything great ,very welcoming staff ,clean ,central location , rooms slightly dated but clean , amenities very clean ,all in all a very nice hotel ,noisy in the night but to be expected as central location , rooftop bar and restraunt lovely 😍 great view and pie e full , breakfast ,to high standard ,great selection ,and plenty of ,staff very accommodating, highly recommended will go again 😀
Уже старенький отель. Очень скудные завтраки, есть реально нечего, я оставалась голодная. Вся мебель уже затасканная, но все чисто аккуратно. Народу в отеле очень мало, тихое место, поэтому мы никого не слышали, хотя пишут, что слышимость плохая. Номер попросили не для курящих, не пахло нигде, видимо опять потому что никто и не жил рядом. Из плюсов метро прямо рукой подать. Но опять же ехать до туристических мест около часа )
Рядом есть 2 хороших торговых центра. В
ближайшем , через дорогу, есть обменник на втором этаже.
Ich komme zum zweiten Mal innerhalb von zwei Monaten und bin von Service sowie von Mitarbeitern äußerst zufrieden und dankbar für so eine Zuvorkommende Art. Die Mitarbeiter sind immer bereit zum Helfen und sehr nett, für eine Alleinreisende Frau ist es auch super safe und man fühlt sich auch sehr wohl.
The location, hotel facilities, staff and food are top notch!! The actual location of the hotel might be a bit tricky since it’s located on a narrow lane. But access to prime areas in and around Istanbul is such a breeze!! Pretty much every main attraction such as Hagia Sophia, Blue Mosque, Basilica cisterns was just a 10-min walk. Grand Bazaar was only 5-6mins by foot. That’s the convenience you have when staying at this hotel. Will stay again when I visit Istanbul next time ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
I live in the centre of Istanbul, I just wanted a night in the middle of nowhere to relax and this place is great. Super clean, huge comfy bed, best shower ever, amazing buffet breakfast with huge variety of dishes, spotless spa in the basement with sauna, hamam, steam room and heated pool. Not a sound in the room, I had a great sleep. The receptionists are rude and won't even say Hello but it's Turkey, I expect it. The breakfast staff will take your plate away while you're eating but again, Turkish behaviour. There are cockroaches in the room but not too many and not too big. Would definitely recommend it, great value for money
Отличное расположение отеля: легко добираться до всех достопримечательностей. Замечательные завтраки и вежливый. готовый помочь персонал. Чистота, достаточно новое оборудование и хорошие матрасы. Есть небольшие минусы половина окон выходит на улицу, а вторая половина на стену. И звукоизоляция на троечку. Но плюсы однозначно перевешивают
💔💔💔💔💔 It's really saddest experience in Istanbul, we booked this hotel for last day in our journey and we booked specific room with sea view but they give us another room not like pictures and they refused to transfer us to room that we booked because they gave it to another person !!!!!!!! ❌❌❌
They were so bad hotel ever because They didn't respect our reservation and the receptions both girl and boy refused to change room but we called trip.com to help us with them because they were unfair only trip.com helped us, I will never trust to book with them without any application to take mine, she said No I can't give you another room we fully booked but when trip talk to them to refund my money or give me the room I booked from week ago they refused found another room in 2 minutes !!!, so they were also lying ⁉️⁉️ Very bad behaviour from reception and I'm not the only one they gave her different room so be careful, also there's 2 cameras facing the room ( the privacy is not good )😕
The Place Suites Ataşehir is een fijne optie voor een kort verblijf. De kamers zijn ruim en comfortabel en de ligging is prettig. Het personeel is vriendelijk en behulpzaam. Goede prijs-kwaliteitverhouding.
The hotel’s location is very strategic, making it convenient for getting around Istanbul. The staff are friendly, helpful, and welcoming, and the breakfast is truly excellent with a very good selection.
The only downside during my stay was that the room had an unpleasant smell. I stayed in Room 415, and although I tried running hot water in both the sink and the shower, the odor did not go away.
I hope the management can address this issue, as it would greatly improve the overall experience and help maintain the hotel’s good reputation.
WWill VargheseThe location, hotel facilities, staff and food are top notch!! The actual location of the hotel might be a bit tricky since it’s located on a narrow lane. But access to prime areas in and around Istanbul is such a breeze!! Pretty much every main attraction such as Hagia Sophia, Blue Mosque, Basilica cisterns was just a 10-min walk. Grand Bazaar was only 5-6mins by foot. That’s the convenience you have when staying at this hotel. Will stay again when I visit Istanbul next time ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
AAkif.My first night was a disaster because my room's power supply kept cutting off and they took almost 3 to 4 hours to fix it, due to that I couldn't sleep the whole night and my morning plans got wasted too. I asked the hotel manager Mr.Arda to give me an extra night, (he refused), airport transfer on my checkout date , (he refused) , room upgrade, (he refused) , Then Mr Arda promised us a complimentary dinner at the rooftop restaurant and that was amazing .My initial plan was to stay 3 nights but then I extended it for 2 more nights because of 1 man Mr.Karem at the reception , the nicest guy of the hotel , Mr.Karem and Mr.Arda helped us alot and supported us in every aspect, but sorry to say all the other staff members there had just 1 answer. im sorry we cannot help you we cannot help you , I'll definitely visit again, Thanks to Mr.Arda and Mr.Karem ❤️ and lastly thanks to Mr.Servet who told us about the free shuttle service provided by the hotel which takes us to Taksim .
Thank you, Double Tree
Regards Akif
ผผู้เข้าพักAll was great! Perfect location in the old city center, near transport stations. Service was amazing, stuff was so polite and kind and really tried to help in different situations!
NNimasherpaaOur recent stay at The Ritz-Carlton was nothing short of extraordinary, and we couldn’t be more thrilled to share our experiences. From the moment we arrived, the warmth and attentiveness of the staff set the tone for an unforgettable visit.
The property itself is stunning, with a ambiance that’s both elegant and welcoming. Our room was spacious, impeccably clean, and beautifully appointed—everything you could want in a luxury hotel setting. What truly made our stay special, however, were the thoughtful touches provided by housekeeping. They went above and beyond to ensure our comfort, addressing our needs promptly and anticipate them before they arose.
One of the standout features of our stay was how well The Ritz-Carlton catered to families—specifically for our young daughter. From the moment we checked in, we were impressed with the array of toys and activities available for children, which kept her entertained and happy throughout our visit. The kids playroom was excellent. We spent almost 1hrs playing there. It’s clear that the hotel prioritizes making family stays as enjoyable and seamless as possible, and we deeply appreciated their efforts.
Our time at The Ritz-Carlton was a combination of luxury, comfort, and attentive service that made it feel like a true home away from home. We are already looking forward to our next visit!
DDawood Al-SalmanUpon arrival we received a room facing the main street. We could not sleep well because of the noise of the cars, but the next day the room was replaced with a quieter one. Thanks to the understanding staff. Everything was good, but the room's bathroom is old and needs maintenance and updating.
SSSSSSSSSSSSSYSuch a beautiful hotel — one with a story, a soul, and true history behind it. Still preserved under government care, this marvelous place has hosted some of the greatest guests you could ever imagine.
Mustafa Kemal Atatürk, the founder of modern Turkey, once lived here — greeting international visitors and laying the foundations for a better future for his people and his country. His suite has been kept as a tribute; the doors to the Atatürk Room open daily at 10 a.m. and 3 p.m., allowing guests to quietly pay their respects.
For those drawn to mystery, lose yourself in a cocktail (or two) at the legendary Orient Bar — where Agatha Christie’s Orient Express seems to come alive.
Yet among all the tales this hotel carries, its guest service may be the finest story of all. Attentive, kind, and earnest in every gesture — they bridge any language gap with grace and warmth.
But bear in mind — the rooms are charmingly old, though the cleanliness is truly impeccable. You can hear faint footsteps above when someone walks around, a reminder of the hotel’s vintage bones.
Room temperature control is... let’s say, an adventure. It’s either a steady 22–23.8°C or a blazing 29.8°C. At one point, I thought I was waking up with a tan. I had asked for the heat to be turned up earlier because it was freezing, and while the staff kindly came to fix it, well — this was the outcome so I just opened the window.
Last but not least, DO NOT miss out on afternoon tea at the Orient Bar!
Thank you Pera Palace :)
ผผู้ใช้ไม่ระบุชื่อA lovely hotel - super aesthetic, and you can tell it's full of culture.
We arrived around 2 am, tired as expected, and the receptionist was just wonderful. There was some confusion around the deposit and method of payment, but he was extra patient and accommodating. Just a shame that no one greeted us outside / helped with the bags, which we saw happen for some other guests (for us, the concierge just stood at the entrance watching us - not really the kind of welcome I'd expect for a 5 star hotel).
We asked for two room cards, one of which stopped working on the second day, but that was quickly fixed by reception. We also realized that one card worked better for turning the room 'on' than the other card. One would always 'disconnect' and turn the electricity off, so that took a bit of trial and error.
Calling reception wasn't always productive, unfortunately. Sometimes they didn't answer at all, so we had to go downstairs to them instead. The housekeeping line was a bit more useful.
We asked reception/housekeeping for an iron/ironing board and had to wait almost 45 minutes for it. We also asked for room service and we could tell the bedsheets weren't changed / bathroom wasn't cleaned. It wasn't really an issue for us, but for a 5 star hotel, I expected a little better room service.
We loved the breakfast. So many options and a great variety. Some of the waiters/waitresses didn't seem too happy to be there, which isn't great when you're going to have breakfast and see unhappy faces all around you. But, I came across the sous chef on more than one occasion and he was a delight. There was one waiter who was also lovely, and chatted to me about where I was from and how interested he was in the Spanish language.
Location of the hotel is great, within walking distance for several of Istanbul's 'hot spots'. Only 10 min walk from the ferry station, about 15 min walk to Hagia Sophia or the Grand Bazaar, and a bit further to get to the Blue Mosque. Galata Tower is also within walking distance if you enjoy a good walk. If not, there are plenty of tram/bus stations around. We stayed for 6 nights and never needed to use the tram/bus, though (walked around 15k-16k steps a day!).