Location is great, food is all around. Apart from occasional cigarette smell there's this bang and noise along the corridor by drunk guest. Luckily this only happens 2 times throughout my 9 nights there. Overall still a decent good place to stay in.
ผผู้เข้าพักWe booked the two-storey villa and truly enjoyed the beautiful scenery within the hotel grounds, as well as the excellent service. From the doorman, restaurant staff, electrician, to the drivers — everyone was friendly, welcoming, and always willing to help.
A special thanks to our Butler, Xiao Fang. She is such a lovely and caring lady — incredibly helpful, patient, and attentive. No matter what we requested, she always did her best to assist. I changed my boat-ride schedule multiple times, and she handled everything with so much patience and professionalism.
Xiao Fang truly made our holiday more enjoyable and completely hassle-free.
We would love to come back to this hotel again.
陈陈谨An amazing hot spring resort away from the city. Quiet and great room view. Had a complimentary upgrade to suite as explained that due to summer weather the room I’ve booked might have insert in the garden. Dinner was great and huge portion.
ผผู้เข้าพักI had a wonderful stay at Marco Polo Xiamen. The overall experience exceeded expectations, with excellent service and well-maintained facilities throughout the property.
A special highlight was the Club Lounge access. It truly elevated the stay, offering a comfortable environment, great food and beverage selections, and a more exclusive, relaxed atmosphere compared to the main areas of the hotel. It’s definitely worth opting for if you want a more premium experience.
I would also like to give special recognition to Betty, who provided exceptional service during my stay. She was attentive, warm, and genuinely went out of her way to ensure everything was taken care of. Her professionalism and friendliness made a noticeable difference and added a personal touch to the experience.
Overall, I highly recommend this hotel for both leisure and business travelers. Looking forward to staying here again.
AAprilblossomsGreat hotel with exceptional services.
We stayed at this hotel for 4 nights. During our stay, we received remarkable services from the hotel staff beginning with the young Bellboy who greeted us on the day we arrived and thereafter. The front desk staff are friendly and professional; check-in was quick and easy, and especially Charis, who had patiently answered many questions that we had for Xiamen. We appreciated Lia, who helped us to get taxi by using her own phone with the local DiDi program and makes sure the taxi driver knows our destination. We also appreciated Alice from the dining room, who to cut and packed the fruits we brought from the market on the day we checked out. Last but not least was cleaned daily. We felt great when we saw a note from the housekeeper and found towels folded 🐘 on our bed one day and a swan on the next day.