"Was very disappointed when I saw the room I requested 1 double bed and the room had 2 singles. The room smelt like bad and had obviously been recently vacated and not cleaned. Beds were dishevelled and there was a dirty towel on the bathroom floor. I went back down to reception and was given another room and an apology. I didn't think this was enough for my inconvenience. I spoke to the manager the next day and he asked who I booked with and when I would be checking out. He assured me he would sort something out for me and would be here Monday morning when I'm checking out. He also made remarks regarding my ethnicity which I found offensive. I am now checking out and been told the manager is not here. I am very disappointed and am going to make a formal complaint. Overall the staff were very nice, friendly and helpful. Not really happy with the breakfast very little and no variety. Would not stay here again."
"Ayant eu un problème avec le logement. Les filles de la réceptions ont été réactive et adorable pour nous apporter une solution directement. Donc merci à elles. Elles ont été super gentilles et professionnelles."
Welcome to my 75m² apartment on the 2nd floor with an elevator, in Saint-Denis! It can comfortably accommodate 4 people with its two comfortable bedrooms, bright living room, fully equipped kitchen, bathroom and terrace.
Ideally located 3 minutes from the metro station, you will have easy access to the Parisian region and its attractions!
Le service des chambres est beaucoup trop tot. Après un voyage de plus de 10 heures et le décalage horaire j’ai été réveillé par le personnel d’entretien à 8h40.