โพสต์เมื่อ 14 ก.ค. 2025
ผู้เข้าพัก
We stayed here for our wedding night, and while parts of the property are well thought out, the overall experience didn’t meet expectations for the price and rating.
Positives first: the hotel is beautiful and tastefully designed. The spa is a highlight—well kept and run by a warm, professional attendant. The saltwater pool is nicely maintained and a thoughtful touch.
However, service overall lacked consistency and polish. A number of small missteps throughout our stay accumulated into an experience that didn’t meet 5-star standards.
At the pool—during a heatwave—we couldn't get service for nearly 2 hours. No one was staffing the bar, though it was stocked and locked with a tick chain—odd, especially since there’s an honesty bar inside. I tried calling reception, bar, room service—no one picked up. It felt like I was filling in for missing staff. Eventually someone came and we could finally order drinks.
At breakfast, I had a frustrating exchange. I asked for sliced bread or a knife to slice the rolls, and the server replied defensively, saying I should slice the bread at my table and return to toast it—but I only had a butter knife…
Breakfast overall didn’t meet expectations. Ingredients were good, but offerings were limited. One morning, there were no eggs at all on the buffet. Hot items were available on request (for sustainability), but with just one staff member, service was slow and inaccurate. Waiting 15 min for coffee or wrong egg orders isn’t aligned with luxury standards. By contrast, breakfast at Solar de Vilar Seco—where we stayed just before—was luxurious and abundant, with premium cheeses, international options, and stunning variety. Chef Gilbert deserves praise.
Our room was fine by 5-star basics but felt small and underwhelming for the price and the setting (a former royal manor). Again comparing with Solar de Vilar Seco: rooms there were bigger, airier, and restored with original 18th-century details, creating a far more luxurious feel.
There were also some odd quirks. Guests have to ring a bell and explain themselves multiple times—even to re-enter from the garden or spa. I get the intent is security, but the execution felt intrusive and didn’t match the relaxed vibe expected in a place like this.
The service tone, while not rude, felt more guarded than warm. Staff rarely smiled, and basic interactions—from front desk to breakfast to housekeeping—lacked the ease and attentiveness that define luxury hospitality. Service should anticipate needs, not react to them—and here it often felt reactive and flat.
Finally, a personal note: we mentioned this was our wedding night on our booking, a detail many hotels mark with a small gesture. I’ve had handwritten notes, a treat, a spa perk, even upgrades—all of which make a guest feel seen. In this case, nothing. I mentioned it again at check-in—it was brushed off. This isn’t about freebies; it’s about feeling that the hotel values your special moment. That was completely missing.
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:INR 28,003
โพสต์เมื่อ 6 เม.ย. 2026
ผู้เข้าพัก
Very nice property, location & staff
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:INR 160,533
โพสต์เมื่อ 16 เม.ย. 2026
Torv1k
📍Location: Absolutely breathtaking! The guest house is perched high on a hill with a fantastic panoramic view of the Douro Valley vineyards. It’s a local winery where you can take romantic walks directly among the vines. Access is best by car (free parking is available). While there’s no on-site restaurant, several towns with dining options are just a 5-10 minute drive away.
🛋️ Rooms: We stayed in one of the two separate cabins, which feature full floor-to-ceiling glass walls. The view of the vineyard directly from the bed is unforgettable! Though the room felt slightly smaller than in the photos, it was modern and cozy. The main building has a beautiful, authentic lobby, a swimming pool, and they are currently adding a sauna and jacuzzi.
🍛 Food: The breakfast is a highlight! It’s much more than a standard continental breakfast: everything is fresh and local, including delicious oranges, olive oil, and honey produced right on the farm. They even timed the cooking to our arrival to ensure everything was fresh. For the evening, you can order snacks until 6:00 PM. We also highly recommend the wine tasting in the lobby: it’s €20-25 for 4-5 wines (we loved the red, white, and rosé), and you can add a generous cold cut platter for an additional €25.
🛌🏻 Service: The staff is incredibly flexible and kind. Sylvia, who handled our check-in and the tasting, was professional and informative. Even the lady preparing breakfast (who spoke only Portuguese) was remarkably sweet and attentive. We also received some home made complimentary Port wine! You can also buy their premium products to take home: wines are around €12, olive oil is €6, and their honey is similarly well-priced. Truly one of our best stays ever with fantastic value for money!
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:INR 9,311
โพสต์เมื่อ 6 ส.ค. 2025
ผู้ใช้ไม่ระบุชื่อ
Pleasant stay in this hotel. It is designed in a quite modern and stylish way coming with good amenities. Breakfast was sufficient for me (as I’m usually not a big breakfast eater). All the staffs were helpful and friendly. Only the con is that I encountered their argument scenes twice in a row, in a same day… you don’t want to see or hear loud arguments by employees first in the morning at breakfast, 7am! Please be more mindful of the guest and do not show it. I didn’t feel good about it, so I cannot give full 5 stars, otherwise I liked the stay and would love to come back.
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:INR 7,115
โพสต์เมื่อ 14 ก.ย. 2025
ผู้เข้าพัก
Amazing location if you're looking to relax. You're surrounded by peace, quiet and amazing views of the Douro Valleys. The pool area is great in a warm and sunny day and we enjoyed walking around the property in between the vines and the apple trees (the girls found it incredible to taste fruit after picking it up themselves). Breakfast is decent (the coffee was particularly good) although I would encourage a broader offering (there were no lactose free choices, for instance). Overall, it was a very good experience and I would happily go back.
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:INR 10,893
โพสต์เมื่อ 2 มี.ค. 2026
ผู้ใช้ไม่ระบุชื่อ
Já é a segunda vez que fico neste hotel e é muito agradável. Experiência muito boa. Atendimento 5 estrelas e das duas vezes jantei no restaurante do hotel que também é de qualidade e atendimento fantástico.
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:INR 7,942
โพสต์เมื่อ 19 ก.ค. 2024
ผู้เข้าพัก
Beatiful house with nice comfortable rooms, a super nice living room for spending the evening . Good breakfast and a nice, clean pool. Big garden with grapes and olive trees, kiwi and qrapes on top of the parking lot. Enough parking space. Definitely worth a visit during your douro valley tour. Some nice restaurants to visit in the small towns nearby. Tasty wine from own production and very friendly owners
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:INR 9,510
โพสต์เมื่อ 28 ต.ค. 2023
Adi Chung
โรงแรมโรงกลั่นเหล้าองุ่นที่สวยงามมาก บรรยากาศเงียบสงบ มีนกยูงเดินเล่นรอบไร่องุ่น ที่ชอบที่สุดคืออาหารเช้า อาหารหลากหลาย สด และอร่อย และร้านอาหารมีวิวที่ไม่รู้จบ ที่ตั้งของโรงแรมอยู่ห่างจากสนามบิน 1.5 ชั่วโมงโดยรถยนต์ ซึ่งสะดวกมาก การบริการของโรงแรมดีมากและมีกิจกรรมให้เลือกมากมาย ฉันจะกลับมาอีกในครั้งหน้า
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:INR 26,891
โพสต์เมื่อ 3 มิ.ย. 2025
ผู้เข้าพัก
โรงแรมที่ดีมาก !
วิวสุดยอด บริการสุดยอด!
ชนกลุ่มน้อย:
-กาแฟรสไม่อร่อยมาก
-ขอเมนูหลากหลายกว่านี้หน่อยสําหรับมื้อเช้า
-ระหว่างห้องนอนกับห้องน้ําเป็นสี่แยกโปร่งใส!!! สว่างไสวและเห็นทุกอย่างในห้องน้ํา!
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:INR 13,531
โพสต์เมื่อ 21 ส.ค. 2025
ผู้เข้าพัก
เราชอบโรงแรมนี้ ไม่ใหม่ แต่สิ่งอํานวยความสะดวกดีและบริเวณสระว่ายน้ําน่าอยู่มากและวิวก็น่าทึ่งมาก
พนักงานเป็นกันเองสุด ๆ สะดวกสบายและระมัดระวัง
เรารวมอาหารเช้าแล้วและก็ค่อนข้าง
บอม
ในที่สุดเราก็ทานอาหารเย็นระหว่างที่เราพัก และมันก็เป็นประสบการณ์ที่น่ารื่นรมย์
มันคุ้มค่าที่จะได้เห็นและกลับมา
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:INR 13,232