Got a single room facing the road and railway station. Very noisy! First they gave the room facing the yard but it was smelling cigars too strongly and I asked to change it. No soap in the shower, slightly dirty and dusty. Too small.
Struttura non rinnovata, pur in ottima posizione. Letti abbastanza scomodi, poca insonorizzazione riscaldamento poco funzionante. Lato peggiore la colazione con prodotti di bassa qualità e poco assortita.
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The hotel boasts excellent amenities and a prime location, a private entrance to the Valley of Temples. However, there's room for improvement in the service department; it falls short of delivering a consistently five-star experience. The staffs could enhance their customer orientation and avoid a selective attention to guests.
RRJeyDecent Stay with Friendly Service
Our stay at Hotel Villa Rossi was average, as expected from a 3-star property. The rooms were basic but acceptable. What stood out was the friendly and helpful staff at reception — great service from genuinely nice people. Overall, a decent experience for the price
ผผู้ใช้ไม่ระบุชื่อNewly renovated hotel with nice pool and view. We are a little disappointed with the room without balcony view. But the breakfast and swimming pool view made up for it.
Reception staffs are very nice and helpful.
AAlfonsoBottone89Struttura che ha una discreta posizione, qualche strada dietro il lungo mare quindi abbastanza centrale.
Staff gentilissimo e molto disponibile per esempio in camera non ce il bollitore elettrico, quindi sono sceso e in totale disponibilità mi è stata fatta una camomilla per la notte, quindi grazie davvero.
Ho preso una superior, camera di ottime dimensioni ed anche il bagno era bello grande.
Una set di asciugamani come dio comanda finalmente, ciabatte da camera e anche il set di cortesia abbastanza completo.
Sala colazione con tutto quello che serve per fare una discreta colazione, magari un po' ridotta per il volume rispetto alle persone, però abbiamo fatto tardi e siamo andati ad un orario diciamo ”di punta” per la colazione.
ผผู้เข้าพักХороший отель! У меня оказался очень поздний заезд после того, как они закрыли ресепшн. Очень странно! Я выбирала отель с ресепшн 24/7! Они оставили мне записку с подробной инструкцией на двери отеля. В ней говорилось, что ключи от комнаты я найду в двери, а их там не было!!! Мой сонный мозг смог додуматься только для того, чтобы спуститься на пустой ресепшн и забрать ключи оттуда. При check-out вопросов не было.
CClaire MHotel Vittoria is an older hotel - quite nostalgic I must say! Just look at the key of the room! Totally old style, but super cool! The staff was very welcoming and friendly and the room was big and clean and very simple. The bed was bigger than what we usually had during our Sicily trip and it was very comfy ... I'd say it reflected the size of the room ... 😂
The breakfast next morning was very nice - we had eggs, crêpes, cakes, fruits, ... a lot to choose from and again, very helpful and friendly staff. Those heads on the pictures were all on tables on the way to the dining room ... Unfortunately, I forgot to take more pictures of the hotel, but instead, I will add some pix of Trapani where in the evening we enjoyed one of the most beautiful sunsets of our trip ... And that tree! OMG! What a personality! 😍
ผผู้เข้าพักThe hotel is really nicely located with a view to Mount Etna, also with an outside swimming pool area.
Rooms were spacious and absolutely clean.
Service at reception was excellent while bar and restaurant service could be sometimes a little bit faster and more professional.
What we did not appreciate: We followed an invitation of the hotel restaurant for a full Saturday night dinner menu, which should be accompanied by a live saxophonist. But when the saxophonist did not appear we were informed they copied the invitation just from two weeks ago. At least we would have expected some sort of professional apologies and set-off because we wouldn´t have stayed for dinner if we had known in advance.
Photo: from swimming pool area to Mount Etna