The hotel boasts excellent amenities and a prime location, a private entrance to the Valley of Temples. However, there's room for improvement in the service department; it falls short of delivering a consistently five-star experience. The staffs could enhance their customer orientation and avoid a selective attention to guests.
Bella struttura, forse un po' grande. Camera sufficentemente pulita, forse andrebbe fatta qualche ristrutturazione. Il letto comodissimo, la colazione nella sufficenza, mi aspettavo di più. Tutto ciò che non ha raggiunto il livello di eccellenza e stato ripagato da una location bellissima. Bella la piscina e il giardino.
Decent Stay with Friendly Service
Our stay at Hotel Villa Rossi was average, as expected from a 3-star property. The rooms were basic but acceptable. What stood out was the friendly and helpful staff at reception — great service from genuinely nice people. Overall, a decent experience for the price
Newly renovated hotel with nice pool and view. We are a little disappointed with the room without balcony view. But the breakfast and swimming pool view made up for it.
Reception staffs are very nice and helpful.
Отель понравился. Расположение рядом с заправкой не смущало. По итальянским меркам отличный разнообразный завтрак. Хотя круассаны не впечатлили, но в остальном выбор и качество еды было хорошее. Вкусный кофе. Были проблемы с подключением к wifi, но удалось решить самостоятельно (персонал на ресепшн не смог помочь). SPA стоит 20евро за 50минут.
Struttura non rinnovata, pur in ottima posizione. Letti abbastanza scomodi, poca insonorizzazione riscaldamento poco funzionante. Lato peggiore la colazione con prodotti di bassa qualità e poco assortita.
Nice environment and spacious room. However, customers should be given detailed information about the city tax and mini bar. In some other places the mini fridge is stocked for customers convenience. Let them know the extra payments that may accrue at the beginning of the contract. Above all, we enjoyed our stay. Thank you!
RRJeyDecent Stay with Friendly Service
Our stay at Hotel Villa Rossi was average, as expected from a 3-star property. The rooms were basic but acceptable. What stood out was the friendly and helpful staff at reception — great service from genuinely nice people. Overall, a decent experience for the price
ผผู้ใช้ไม่ระบุชื่อNewly renovated hotel with nice pool and view. We are a little disappointed with the room without balcony view. But the breakfast and swimming pool view made up for it.
Reception staffs are very nice and helpful.
AAlfonsoBottone89Struttura che ha una discreta posizione, qualche strada dietro il lungo mare quindi abbastanza centrale.
Staff gentilissimo e molto disponibile per esempio in camera non ce il bollitore elettrico, quindi sono sceso e in totale disponibilità mi è stata fatta una camomilla per la notte, quindi grazie davvero.
Ho preso una superior, camera di ottime dimensioni ed anche il bagno era bello grande.
Una set di asciugamani come dio comanda finalmente, ciabatte da camera e anche il set di cortesia abbastanza completo.
Sala colazione con tutto quello che serve per fare una discreta colazione, magari un po' ridotta per il volume rispetto alle persone, però abbiamo fatto tardi e siamo andati ad un orario diciamo ”di punta” per la colazione.
ผผู้เข้าพักХороший отель! У меня оказался очень поздний заезд после того, как они закрыли ресепшн. Очень странно! Я выбирала отель с ресепшн 24/7! Они оставили мне записку с подробной инструкцией на двери отеля. В ней говорилось, что ключи от комнаты я найду в двери, а их там не было!!! Мой сонный мозг смог додуматься только для того, чтобы спуститься на пустой ресепшн и забрать ключи оттуда. При check-out вопросов не было.
CClaire MHotel Vittoria is an older hotel - quite nostalgic I must say! Just look at the key of the room! Totally old style, but super cool! The staff was very welcoming and friendly and the room was big and clean and very simple. The bed was bigger than what we usually had during our Sicily trip and it was very comfy ... I'd say it reflected the size of the room ... 😂
The breakfast next morning was very nice - we had eggs, crêpes, cakes, fruits, ... a lot to choose from and again, very helpful and friendly staff. Those heads on the pictures were all on tables on the way to the dining room ... Unfortunately, I forgot to take more pictures of the hotel, but instead, I will add some pix of Trapani where in the evening we enjoyed one of the most beautiful sunsets of our trip ... And that tree! OMG! What a personality! 😍
GGalina EfimovaVilla la Lumia is a magical place to relax, surrounded by a beautiful garden filled with lemon and olive trees. I stayed for two nights and honestly didn't want to leave — I spent both days simply enjoying the calm and beauty of the property.
I had a private terrace with a breathtaking view of the ancient temples, and in the evening I watched them light up — it was absolutely spectacular.
The hosts are incredibly kind and welcoming, and the breakfast was lovely. Everything in the room was spotlessly clean, and you could really feel the attention to detail — complimentary snacks, a mini fridge stocked with wine, beer, and juice, and thoughtful touches throughout.
This place is a true gem for anyone looking to unwind and soak in the beauty of Agrigento.