โรงแรมที่มีที่จอดรถในเท็กซัส สหรัฐอเมริกา

房間很寬敞，服務態度也不錯，感謝大家都很樂於助人。位置也很方便，每天客服服務都很不錯，一次來達拉斯還會選擇這裏。

My daughter and I were traveling for a gymnastics competition. We were pleased with the location's proximity to the Fort Worth Convention Center and dining options. The room and hotel were pretty clean overall. However, these are the weird things that ruined our stay: - The bathroom door knob was missing. I know it sounds weird, but there was no knob--just a big hole in the door where one should be. - The heat in our room did not work. We were cold and had it set to 80, but it only blew cold air. - Upon arrival at breakfast (included with our specific booking) no one acknowledged us or greeted us. We waited for a while and then I tracked down a worker putting out food to ask if we seat ourselves or if someone seats us. She did not reply to me (language barrier), but got someone to tell us we could just seat ourselves. It was confusing and unwelcoming. I witnessed other patrons enter after me and share the same confusion and have to ask as well. A simple greeting, welcome, or explanation could go a LONG way. I am not typically a complainer, so the issues above would've normally been mentioned at checkout for resolution before the next time they put someone in the room. It wasn't worth the hassle of moving to a different room. - (This was the biggie.) We had a family enter our room because they were given keys and assigned OUR room at check in. We had not checked out, and now our keys would no longer work. The family returned to the desk and were assigned a different room. When I asked about this mix up at the desk, they told me they ”didn't know how that had happened” like I was somehow making it up. They reprogrammed our key cards and assured us that no one else would bother us during the remainder of our stay. - They charged me for one night of parking instead of two, and charged me for breakfast although it was included with my booking. These charges were resolved and an apology was extended for the inconveniences of the stay. I would not stay at this hotel again, and will choose differently when traveling there next year. It was a hassle and a disappointment.

Quick overnight stay is fine, but basic. Whole first floor smelled like ***. Staff wasn't able to provide a bag breakfast when we left early, even though we had paid for breakfast included. Check in was an easy process.

Situated in a great location in the heart of the city in Downtown Houston with convenient access to the MetroLine Rail which is less than a 5 mins walking distance (Red line from Main Street and Green and Purple lines from Rusk Street). I was able to move around the city fairly easy. For hotel facilities, I liked that there was a gym with free access, which included TV entertainment and a free-access laundry room with both washing machines and tumble dryers. There were drinking water fountains on each floor corridor for guests to refill on water and keep hydrated instead of requesting for more water bottles in their rooms. There were also vending machines available if preferred. I was a little underwhelmed with the appearance of my first room. The weren't clean from the outside which affected my view. The bathroom mirrors were stained and the room space felt small even as a single guest. There was no mini fridge which I've found to be a hotel room standard and it would've been practical for storing cool drinks and snacks especially in the Texas summer heat. However, there was manually controlled air conditioning which helped. There was also no safe in my room for me to store my valuables and important travel documents which I found puzzling. Hence I requested a room change which the staff assisted me with. The second room was much better as it was a larger space which included an additional arm chair along with a small kitchenette (mini fridge, microwave and a wash-hand basin). The room was cleaner, however there was still no safe. When I enquired about it, I learnt that only some of the rooms have safes which is odd to not to be a feature in all the rooms, so I shared this feedback. Overall, the room decor was simplistic and suited towards business trip/travellers which I didn't mind. However, the rooms could be refurbished to look more modern and minimalist. The staff were okay. They were helpful in assisting me with a room change when I wasn't happy but I didn't feel like I received exceptional customer service from any particular individual. Upon arriving, I didn't feel properly welcomed and informed about the facilities and a few staff members came across a little nonchalant in addressing queries and issues. For example, I requested a mini fridge to be added to my first room on day 1 which was meant to arrive the same day but instead arrived at my new room the following day when I made the room request showing a slow response time for when I actually needed it. Also my checkout process was very quick and I was informed that my deposit would return to my original payment card within 5 working days which did not happen and I had to follow up with manager who said he would email me to check in on the progress of the refund but I never received any further communication. I had to raise the issue with card provider who told me the the payment was marked as a pending refundable deposit and should the hotel not confirm my refund, then it would automatically be refunded back to my account after 30 days. It was extremely frustrating having to wait an entire month to receive a deposit, when I stayed in other hotels during my time in Texas whereby the deposit refund was instant upon me checking out. Needless to say that my overall experience was okay but could've been better, especially if I was staying there for the entirety of my trip. A few days staying there was enough and I would rate it a 3* rather than a 4* hotel realistically.

ก็โอเคค่ะ ฉันพักที่นี่เพื่อธุรกิจ เพราะมันค่อนข้างใกล้กับศูนย์การประชุม มีรีวิวออนไลน์เยอะมาก ซึ่งตอนแรกก็ค่อนข้างกังวล โรงแรมนี้เป็นโรงแรมฮิลตันมาตรฐานทั่วไป ไม่มีอะไรพิเศษ และอาหารเช้าก็พอใช้ได้

พอเข้าประตูก็ชอบล๊อบบี้ของโรงแรม สีจะอ่อนๆ มีเบาะนั่งทุกแบบ แล้วก็เบาะทุกแบบครับ โรงแรมอยู่ติดทางด่วนและเดินทางสะดวกมาก ห้องพักกว้างขวางมาก และสามีก็ประหลาดใจกับจำนวนปลั๊กในห้องที่เขาเห็นมากที่สุด แต่ไม่มี WiFi ฟรีในห้องเว้นแต่จะลงทะเบียนเป็นสมาชิกโรงแรม แต่เราไปเล่นที่สระว่ายน้ำของโรงแรม และพวกเรา 2 คนเท่เกินไป

The hotel had a perfect location for the events we had planned. It was busy in the area because of the No Kings Protests but it had no impact on our stay. The hotel staff upgraded our room due to an error on their part and it was fabulous!! The bathroom was amazing and the beds were super comfy.

Absolutely amazing! Everything was perfect, hygiene, location, facilities, service, etc. Proximity to the River Walk is unparalleled as it is less than a 10min walking distance.

อาหารเช้าอร่อยมาก ทําเลที่ตั้งของโรงแรมดีมาก เดินไปทะเลสาบได้

ห้องพักกว้างขวาง มีเตียงควีนไซส์สองเตียงและโซฟา เครื่องปรับอากาศยอดเยี่ยมมาก มีตู้เย็นขนาดเล็กในห้องและเครื่องทำน้ำแข็งในโถงทางเดิน บรรยากาศเงียบสงบมาก ข้อเสียอย่างเดียวคือหน้าต่างเปิดไม่ได้ แต่ดูเหมือนว่าโรงแรมส่วนใหญ่ในฮิวสตันไม่อนุญาตให้เปิดหน้าต่าง