It was a generally good stay, with nice amenities and a spacious room. There was one issue that came up: the Trip.com website stated that the room would be on the 27th floor. However, when checking in, the reception at the Encore hotel said the highest they could give me was the 17th floor, 10 floors below what was promised, even though I showed them my reservation detailing that reserved room was on the 27th floor. A second issue to be aware: this establishment that calls itself a ”resort hotel” does not have a mini-fridge in the room. One can rent one for $40/night, which is a bit mind-boggling. The only fridge in the room is dedicated for the mini-bar. However, one cannot use that fridge because any movement of items in it would incur a charge since the sensor system, which tracks each bottle, would trigger a charge to the room. This meant I could not place my perishable item in the mini-bar fridge by shifting the alcoholic bottles to make space for my perishable items. Otherwise, this was overall a pleasant stay.
I stayed at the Hampton Inn & Suites Boston Crosstown Center for four nights during a business trip, and had a great experience. The location is convenient, with easy access to downtown and public transportation. The room was clean, quiet, and comfortable—perfect for getting work done and resting after long days. The staff was friendly and accommodating, and the complimentary breakfast was a nice bonus. Overall, a reliable and comfortable stay for business travelers. I’d definitely return on future trips to Boston.
ผผู้เข้าพักRoom had a great view of the river! The hotel's gym and pool were very nice. However, the lobby is still under construction. It was very convenient to be able to walk to the mall from within the hotel.
ผผู้เข้าพักI stayed in the Hampton Inn because of it's proximity to my doctors office. It was forecasted to snow and my doctor's appointment was absolutely necessary for me to receive my infusion of medication on schedule despite the forecasted snow.
The service I received was good although it began with some confusion about my bill. My reservation was prepaid but it took a while to find this information in the hotel's computer system. I had a restful evening and got to my appointment in the morning without incident and for this I am grateful.
There were a few issues that I think need to be addressed. First, ice was not available on each floor and there was no complimentary water in my room. I was disappointed with the unsatisfactory condition of the refrigerator and there was no recycling bin in my room. There was no handle or bar on the shower door to open the door after showering and there was no place to put my towel convenient to the shower stall once I was done. The toilet paper holder was awkward to use forcing me to remove the toilet paper from it and leave it on the sink.
These issues are minor in nature but cumulatively they made my stay below average for the price I paid. It was not horrible and no part of my stay was compromised but I have stayed at other Hampton Inns that were exceptional, which is why I chose this one for this important stay. I did have a choice of a Marriot equidistant from my doctor's office. In the future, if I am in need of staying overnight convenient to my doctor's office, I will give the Marriot a chance. Thank you for your attention to these issues and I am hopeful that they are addressed to make the stay of other travelers exceptional.
DDarburaPros:
New Yorker first time driving to Boston, so i need a hotel that provide parking. This hotel provide free and pretty safe parking in their basement which is excellent for interstate driving travelers.
Beside free parking, this hotel also great for sightseeing Boston via public transportation. There is a bus stop right across the street. Bus 77 will go straight to the Red Line Harvard Station. You can transfer to Red Line and go straight to the city. Or you can transfer to Bus 1, which will take you to nearby Boston University and Newbury St. From Newbury St stop, you can transfer to the Green Line at Hynes Convention Center Station. There are a lot of attractions right on the Green Line for you to explore.
When you are done with your travel, u can take Red Line or Bus 1 back to Harvard Station, then transfer 77 and it will take you back right next to the hotel.
This hotel also provide free breakfast in my booking. The breakfast is nice but will be better if it can last to 10am during the weekdays. (6-9weekdays, 7-10 weekends)
The room is not bad, pretty big with table, kitchen, refrigerator, sofa, two tvs and a bed. The room I have is pretty clean and I do not have much to complain. The hotel staffs are nice too.
Cons: The mattress is not too hard or soft and is comfortable for me. However, it is little too noisy when you try to move or turn.
The bathtub is slippery when you step in it, especially where there’s water in it. I have to grab the pole tight every time. The hotel need to address this issue for safety.
ผผู้เข้าพักGood location, good room and nice bar downatairs. The only thing I didnt like was parking. The hotel doesnt have its own parking and the parking lot next door is 20 usd per hour!