It was a generally good stay, with nice amenities and a spacious room. There was one issue that came up: the Trip.com website stated that the room would be on the 27th floor. However, when checking in, the reception at the Encore hotel said the highest they could give me was the 17th floor, 10 floors below what was promised, even though I showed them my reservation detailing that reserved room was on the 27th floor. A second issue to be aware: this establishment that calls itself a ”resort hotel” does not have a mini-fridge in the room. One can rent one for $40/night, which is a bit mind-boggling. The only fridge in the room is dedicated for the mini-bar. However, one cannot use that fridge because any movement of items in it would incur a charge since the sensor system, which tracks each bottle, would trigger a charge to the room. This meant I could not place my perishable item in the mini-bar fridge by shifting the alcoholic bottles to make space for my perishable items. Otherwise, this was overall a pleasant stay.
I stayed at the Hampton Inn & Suites Boston Crosstown Center for four nights during a business trip, and had a great experience. The location is convenient, with easy access to downtown and public transportation. The room was clean, quiet, and comfortable—perfect for getting work done and resting after long days. The staff was friendly and accommodating, and the complimentary breakfast was a nice bonus. Overall, a reliable and comfortable stay for business travelers. I’d definitely return on future trips to Boston.
ผผู้เข้าพักWe have booked 2 rooms to attend our daughter’s graduation. Had a wonderful stay at your hotel. Was particularly impressed with housekeeping staff. Everyday we come back from a well cleaned room. There was one day when we were still in when the housekeeping staff came around and we told her to come back 2 hours later to do the cleaning and she did. Super efficient! Other staff from other departments that we come in contact with - the reception, the concierge were all very attentive and friendly making our stay truly enjoyable.
ผผู้เข้าพักIt’s an old building, so noise insulation is not that great, particularly for interconnecting rooms - but they let me change to a quieter room