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วันที่เช็คอินฉันมาถึงช้ามากและบอกว่าฉันต้องการห้องที่เงียบสงบจึงถูกส่งไปที่มุมด้านในสุด เมื่อฉันเข้าประตู ผ้าม่านไม่แน่น และฉันรู้สึกแย่ยิ่งกว่าเดิม ฉันขอเปลี่ยนห้อง โชคดีที่เปลี่ยนห้องได้ค่อนข้างเร็ว แต่ห้องชั้นล่างเปลี่ยนเพราะมีระเบียงบนระเบียงชั้นสอง แสงไฟจึงไม่ค่อยดีเลย อาหารสามมื้อที่ฉันกินไม่มีวันหมดเพราะอาหารเช้าสิ้นสุดเวลา 10 โมงเช้า อาหารกลางวันและอาหารเย็นก็คล้ายกันและไม่มีอะไรจะกิน ฉันไม่เห็นอาหารทะเลใด ๆ ยกเว้นปลาย่าง รูปภาพนั้นหลอกลวง มีสถานที่ให้เล่นค่อนข้างน้อย แต่น้ำในสระอื่นที่มีสไลเดอร์นั้นเย็นจัดจึงแสดงได้เท่านั้น

The stay was excellent. In the heat of late July, in a hot and crowded city, Palais Moulay Said was ”our” home sweet home to return to—a cool respite between sightseeing outings. All the staff—from the reception and support teams to the bar, restaurant, and pool personnel—were consistently helpful and friendly. The convenient and tasty meals were a real plus! The rooms could have used a bit more light, but they proved very comfortable and were always clean—just like the rest of the hotel, which was always spotless.

Sorry for the long review, but I wanted to be as informative as possible and share the information I would have liked to know before booking. This was my 5th trip to Marrakesh and my first stay at Savoy Le Grand. I was quite nervous booking after reading some negative reviews, but overall I had a very pleasant experience. From the moment we stepped out of the taxi, we were warmly welcomed by Salah (concierge) and the Moroccan tea man in reception. From check-in to check-out (4 days later), all staff were friendly, welcoming, and helpful. Everyone we encountered spoke Arabic, French, and English, which made communication very easy. The foyer is beautiful, and the grounds are extremely well cared for—even more beautiful than expected. That said, there is ongoing construction and upgrades, which are not mentioned on the website. This is currently their quiet season, and the main construction is above the reception building, which is being extended upwards. Noise started daily around 9:15am, drilling around 9:38am, and finished around 6:30pm. Estimated completion is 1 May 2026. If you request a room near the second smaller pool, the noise is much less noticeable. The noise is louder and echoes more around the main pool due to the square layout. The hotel has four pools: two outdoor and two indoor. One indoor pool is heated and includes jacuzzi jets. There is also an additional indoor jacuzzi at the spa, charged at MAD 250 per person for one hour. There are three à la carte restaurants on site: Moroccan, International, and Italian. Directly outside the hotel are a supermarket, Paul, Chilli’s, and Papa John’s. Please note that outside food is not allowed inside the hotel. There is an ATM in reception and direct access to Menara Mall, which closes at 10pm. Special thanks to Nabil at reception, who did an excellent job checking us in. He listened carefully to my needs and arranged early check-in to a ground-floor room close to the restaurants, spa, and gym, with a garden and pool view. Soundproofing from the pool area was good, although hallway noise does travel. The grounds are beautiful, but the ground-floor rooms occasionally had a sewage smell, which I’ve also experienced at other Moroccan hotels. We did experience a few issues with our first room (heating not working, leaking fridge, slow-draining sink). Without us needing to complain, Soukayna from guest relations came first thing the next morning and immediately arranged for us to move to a beautiful suite. This level of customer service, care, and attentiveness is exactly what you expect from a 5-star hotel. In the evening there’s live entertainment music in the bar and outside a light & water fountain display. The suite was stunning—very spacious, with a separate living area, two balconies, lots of storage, mini fridge, large sofa, king-size bed, two TVs, kettle, coffee machine, safe, bathrobes and slippers. The bathroom had two sinks (standard rooms have one), plenty of toiletries (no washcloths), a large shower with both handheld and waterfall options, and excellent water pressure. There wasn’t much space to hang items, and there is a bidet hose beside the toilet. Thank you to the head cleaning lady for the final touches and maintaining a high standard of cleanliness. I’d like to thank all the staff for providing us with a wonderful stay. I love the Moroccan people—they are humble, kind, and always willing to help. Despite the construction, I achieved my goal of relaxation and a short break. This is now my new favourite hotel in Marrakesh, and I will definitely return and recommend it to friends and family

From the moment we arrived, we were made to feel like part of the family. A huge thank you to Aziz at reception and El Houssaine, who were both absolutely exceptional. Their kindness, warmth and genuine care made our stay so special. They didn’t just provide great service, they made us feel like we were staying with family, and that’s something we’ll never forget. We came to celebrate our anniversary, and without us even asking, they surprised us by setting up a beautifully romantic dinner table. It was such a thoughtful gesture and made our celebration incredibly special. It’s the little touches like this that create memories that last a lifetime. One evening, we got back from the Medina in the early hours after an adrenaline filled adventure exploring the bustling streets and markets. We mentioned that a nice cup of tea and some biscuits would be perfect to help us unwind, and by the time we arrived back, Aziz already had everything waiting for us with a smile. It was such a simple but incredibly thoughtful gesture that perfectly sums up the level of hospitality we experienced throughout our stay. A special thank you also goes to Yousara, for her warm greetings every single morning. The breakfasts were fresh, delicious and prepared with so much care. Starting each day with wonderful food made every morning something to look forward to. Thank you as well to another wonderful Aziz (who served us in the restaurant). Every day he looked after us so well, and when he realised our phone charger wasn’t working, he kindly lent us his own charger without us even having to ask again. That level of kindness and generosity says everything about the people who work here. And to the wonderful gentleman who welcomed us each morning at breakfast with a big smile and great energy, you made every breakfast feel special and set the tone for the day. We never forgot your warm welcome. Thank you for always making us feel so at home. The lunch and dinner deserves a special mention too. The chef is simply outstanding! Every meal was fresh, beautifully prepared and full of flavour. Honestly, the food here was far better than what we had at several of the rooftop restaurants in the Medina. We’re already missing every meal! The rooftop is something truly magical. Watching the sun set with the Atlas Mountains stretching out on one side, while the moon slowly rose above them as the sun disappeared on the opposite horizon, was breathtaking. No words, and certainly no photographs, can do that view justice. It’s something you simply have to experience for yourself. The hotel itself has everything you could want, stunning views, wonderfully comfortable beds, peaceful surroundings and an atmosphere that instantly helps you relax. It truly felt like a home away from home. To Aziz, El Houssaine and the entire team, thank you from the bottom of our hearts. You didn’t just make our anniversary special, you made our whole trip unforgettable. Your kindness, professionalism and genuine hospitality are what make this place so unique, and you are all a huge credit to the hotel. This wasn’t just a hotel stay, it was an experience we’ll treasure forever. We already miss everyone and can’t wait to return. In fact, we’re already looking at booking our next trip, and this time we’ll be bringing our friends and family so they can experience this incredible place and meet the amazing people who made our stay so memorable. See you again very soon! Harpreet & Kay

Convenient location, spacious room, friendly staff, nice environment, good breakfast, balcony with a view

We arrived at 1am after our flight was delayed. Our taxi driver called the contact number I had, and just two minutes later a lovely gentleman arrived to let us in, show us to our room, and ask what time we would like breakfast by the pool the following morning. What a beautiful Moroccan home it was! Our room, with its balcony overlooking the pool, was lovely—very cosy, clean, and comfortable. The air conditioning worked perfectly, keeping the room nice and cool, and the whole place was peaceful and quiet. Every morning, we enjoyed a delicious homemade breakfast by the pool. Our host couldn't have been more helpful throughout our stay. He was always checking that we were okay and asking if there was anything he could do to make our stay even better. The free Wi-Fi worked perfectly, making it easy to keep in touch with family back home via WhatsApp. We were also told we could store the drinks and water we bought each day from the small supermarket just a two-minute walk away in the kitchen fridge/freezer, so they were always lovely and cold when we needed them. On two occasions, our host made lunch for his family and friends and kindly invited us to join them. We enjoyed delicious homemade Moroccan tagine, which was such a thoughtful gesture and is a memory we'll always treasure. The day before we checked out, I explained that we had a 9pm flight the following evening and asked if it would be possible to stay until around 5pm, or whatever time was convenient, so we could shower and get ready before travelling home. His response was, ”No problem—whatever time you like.” That was the answer to most of our requests. They are incredibly flexible and genuinely want their guests to be happy. I had a wonderful four-night stay with my daughter. She thoroughly enjoyed the authentic Moroccan experience, and we met some lovely people relaxing by the pool. From the moment we arrived until the moment we left, everything was perfect. I would 100% recommend this place to anyone looking for a warm, welcoming, and authentic stay in Morocco.

ทุกอย่างเรียบง่ายสุดยอด บุฟเฟ่ต์อาหารเช้า บุฟเฟ่ต์อาหารเย็น สระว่ายน้ำอุ่น และห้องออกกำลังกาย การเข้าพักที่ยอดเยี่ยม ไม่สามารถขออะไรไปมากกว่านี้ได้ จริงๆ แล้วเรากำลังวางแผนจะกลับมาในสัปดาห์หน้า เราลืมที่ชาร์จโทรศัพท์ไว้ ดังนั้นฉันหวังว่าพวกเขาจะอ่านความคิดเห็นนี้และเก็บไว้จนกว่าเราจะไปถึงที่นั่น

This is an absolutely stunning Riad. I cannot praise it enough. The courtyard is beautiful and full of trees and plants. The restaurant shares this space and is a wonderful experience to have breakfast, lunch or dinner among the trees and plants. We stayed in room Orientalle and it is just incredible. There is a balcony over the pool and plenty of room to relax. The artwork is also stunning, not just in the room but all over the riad. It is like staying in a museum. There are also many patios to relax in although we could not make full use of them as the weather wasn't great. The real stars of the Riad are the staff. They are simply amazing. Ahmed looked after us so well. Sorted out our transfers and organised a tour of Marrakech, booked a restaurant for is. Would always ask if we were okay was always ready with a tip or helping on what to do or where to go. When he wasn't there Khalid did the same. Khalid is also very friendly and helpful. It was great having them in reception just before you went out. As we had come to celebrate our 25th Wedding Anniversary Ahmed had decorated the room with petals and had also arranged a bunch of roses for my wife. He also organised a special vegetarian dinner in the restaurant for us Housekeeping led by Latifa were great and the room was cleaned very well and repeatedly decorated with rose petals. Breakfast is a traditional Moroccan one and is very good. The star is however Oussama, our waiter. He looked after us every day and insisted we try everything and made sure we had a good breakfast. He is a very genuine person and truly wants you to have a good time. When we had dinner at the restaurant one evening he made sure we couldn't eat another crumb. A truly kind and sweet person I cannot praise the Riad and staff enough. It is not the cheapest place but for my wife and I it was worth every penny. The memories we have will last for ever. We will return

Travelled during ending Feb. Very cheap affordable hotel. Booked for 2nights -£95. Staff allowed us to extend check out time to late for free. About 15-20mins from city centre Has multiple outdoor pools for adults and children. Have children play area . Outdoor gym and indoor gym, tennis court and basketball court. Very decent hotel .

We didn’t have any issues there. In general the service is good even if there is nobody in the reception thus they give you your own keys of the main entrance and your room. As a suggestion it is needed a sign “Riad Nouhal” but anyway, if you follow the location on Google Maps, you will be in.