Great location, parking eas a squeeze bit we managed to park both days.
The room was lovely with a spacious bathroom, had aircon whoch was a treat for uk rooms but it was very noisy even on low. The bed was on the small size which meant my 6 ft 2 husband found it uncomfortable especially given that it was hot during our stay.
The blackout window blind was helpful, but could have done with being a few millimeters wider to prevent the bright morning light from shining in.
We didn't eat at the hotel but the menu looked great and we saw others eating as we entered and exited. We did have a few drinks (our non-alcoholic drink was more expensive than an alcoholic drink) which were on the expensive side, but again to be expected when you are in a hotel.
All in all we would stay again if there was a room with a bigger bed.
Served its purpose for a one night stay. Clean and practical, nice rooms with everything you need. Fire alarm went off at night which was annoying, but otherwise was peaceful and quiet. Would stay again!
Staff were great all very friendly
Room was spacious wardrobe big enough for a 4 yr old to sleep in ( excuse my humour ) and very clean
Evening meal portions great food very tasty & staff looked after granddaughter well with keeping her occupied .
Breakfast was a little of a let down as under the warmer food was still cold and bacon very dry … cheese was dried up with the cold meats only I flavour yoghurt I wish I had ordered off the fresh cooked menu of eggs selection ( but I never left hungry )
Despite second paragraph I would defo return
Great value for money, room was clean and staff very efficient to check me in. Super fast internet I took couple of business calls and had no probs with video audio. Staff even allowed me to checkout couple of hours after checkout time. Breakfast was good. Highly recommend. Only drawback is it’s not walkable from airport and you need to take the shuttle bus
Lovely hotel in nice grounds. Friendly reception. Decent room (we stayed in the Sartorial rooms) which was spacious. Good breakfast in the main restaurant although continental was a bit limited. Ate in the evenings at the cafe rather than main restaurant and food was good. Also lovely staff.
Now under new ownership, things have changed, for the better. The lady in reception could not do enough for us.
We were offered several rooms to choose from which is very rare. The secure parking area was shown to us, the gate opened and then shown from there to our room. The room was spotless, as was the bathroom.
Very polite, very friendly and excellent value for the money. So glad the pub has gone, it was a bit loud but now 9t was lovely and quiet. A good nights sleep was had by us both and we will always use this place when travelling via ferry. For us, although it’s not a five star hotel, for what we were given and the friendliest welcome it gets a 5 star review from us.
Fabulous location, if you need the airport. But, you have to bus/cab/drive into Southend/Rayleigh/wherever if not wanting the airport.
15min walk to various eateries, if you don't want to eat in the hotel, like Toby Carvery, Hungry Horse, African, fish and chips.
Majority of staff seen were happy and chatty, nice to see.
5* breakfast, would definitely recommend as had lots of choice.
Room was clean, included bed, desk, chair, armchair, safe, kettle, iron, toiletries, bath&shower.
Great hotel for this price all the things you need and breakfast a bonus has nice tvs although you’re unable to use Netflix or other services apart from Apple TV using the web browser. Showers are very easy and good to use as well as all the other things. These hotels come with more stuff then you would get in a premier in for a cheaper price very good.