Sono ritornato in questo hotel a distanza di 1 anno perché mi ero trovato bene e ho avuto conferma anche questa volta. Anche se è un po’ decentrato è abbastanza ben servito dai mezzi pubblici che in 10 minuti portano al centro della città. La colazione è buona, varia ed abbondante sia dolce che salata. Il personale è all’altezza e molto gentile. È il mio hotel di riferimento a Verona.
The staff at the hotel are so friendly and professional! We loved the the guy at check in, so friendly and helpful! We enjoyed the spa. The breakfast is decent I would say, basic things, cakes and pastry are so delicious, the juices are soso.
My partner and stayed at the hotel for 4 days and 3 nights. And everything there was amazing. I’ve never came across to such an amazing staff like in Move Nord hotels. They have support us since we arrived until the day we left. Our room was always clean. Food there was also amazing. Beautiful gardens with very comfy furniture as well. The hotel was a bit far from the city but we had shuttle services that would drop us off and picked us up every day for 10 euros each way per person, cheaper than booking a taxi. Whoever goes to Venice I definitely recommend staying at this hotel.
KKa Ka BoyWe stayed three nights here. Hotel is conveniently located right next to the ferry station. Breakfast was good and has good variety. Probably the best hotel on the island until we received really bad service which lost all marks on our last morning of stay which I’ll elaborate later.
We had to catch the first flight and needed to have a quick breakfast before departure after our stay. Since we stayed there for three nights, we had breakfast and also dinned in their outlets throughout our stay, we were surprised the staff told us they don’t have our records on the last morning, we are not seated for breakfast and had to wait for them, it would be better if we get seated to allow hotel to sort it out since we have to leave for our flights. Unfortunately the staff also told us “they have hundreds of guest so it’s not possible to recognize us”. “There is no record”, and after waiting for over 10 min they came back and told us again “there is no record”. I asked to sort out the matter with the manager and they just told us we can walk over to the counter while there is a long queue of guests. Without cutting the line I waited at the lobby. After the staff at the counter also did not follow up about the situation after the queue was cleared or apologize for the rude attitude. We left the hotel after they ruined our experience at Venice. The entire good experience was lost due to lack of hospitality service. Wouldn’t recommend anyone to stay here, and it is a disgrace of the Hyatt brand.
ผผู้เข้าพักSiamo stati una notte abbiamo dormito bene,la stanza era spaziosa e abbiamo fatto una buona colazione. ( anticipata dopo la nostra richiesta). Unica cosa che posso consigliare un cartello di dove si trova il parcheggio dell'hotel. ( in questo periodo stanno facendo dei lavori) ed è stato difficile trovarlo.
Se avrò occasione ritornerò sicuramente in quella struttura.