Très bel hôtel, chambres très propres, mordernes, machine à café avec capsules, tout le nécessaire dans la salle de bains qui était également d'une propreté irréprochable ! Super séjour, très bon petit-déjeuner
The staff at the hotel are so friendly and professional! We loved the the guy at check in, so friendly and helpful! We enjoyed the spa. The breakfast is decent I would say, basic things, cakes and pastry are so delicious, the juices are soso.
My partner and stayed at the hotel for 4 days and 3 nights. And everything there was amazing. I’ve never came across to such an amazing staff like in Move Nord hotels. They have support us since we arrived until the day we left. Our room was always clean. Food there was also amazing. Beautiful gardens with very comfy furniture as well. The hotel was a bit far from the city but we had shuttle services that would drop us off and picked us up every day for 10 euros each way per person, cheaper than booking a taxi. Whoever goes to Venice I definitely recommend staying at this hotel.
베로나의 구시가지 중심에 호텔이 있어서, 걸어다니면서 명소들을 만날수 있다. 초보 베로나 여행객들에게 최고의 위치이다. 90년이 넘었다는 건물이 내부 시설은 최신식이다. 대리석과 붉은 벽돌 건물벽이 두꺼워서 인지, 소란한 시내 중심가인데도 호텔안에서는 외부 소음 느낄수 없고 바깥 날씨가 더웠지만 호텔은 전혀 느낄수 없는 독립된 공간이다.
빠뜨릴 수 없는 것은 호텔 리섭션 팀의 세련되고 친절한 서비스가 좋다. 중세 귀족 집안의 집사를 연상시키는 짧은 머리 중년 여자 관리자가 인상적이었다. 잘 훈련된 컨시어지 서비스를 경험했다.
KKa Ka BoyWe stayed three nights here. Hotel is conveniently located right next to the ferry station. Breakfast was good and has good variety. Probably the best hotel on the island until we received really bad service which lost all marks on our last morning of stay which I’ll elaborate later.
We had to catch the first flight and needed to have a quick breakfast before departure after our stay. Since we stayed there for three nights, we had breakfast and also dinned in their outlets throughout our stay, we were surprised the staff told us they don’t have our records on the last morning, we are not seated for breakfast and had to wait for them, it would be better if we get seated to allow hotel to sort it out since we have to leave for our flights. Unfortunately the staff also told us “they have hundreds of guest so it’s not possible to recognize us”. “There is no record”, and after waiting for over 10 min they came back and told us again “there is no record”. I asked to sort out the matter with the manager and they just told us we can walk over to the counter while there is a long queue of guests. Without cutting the line I waited at the lobby. After the staff at the counter also did not follow up about the situation after the queue was cleared or apologize for the rude attitude. We left the hotel after they ruined our experience at Venice. The entire good experience was lost due to lack of hospitality service. Wouldn’t recommend anyone to stay here, and it is a disgrace of the Hyatt brand.
ผผู้เข้าพักSiamo stati una notte abbiamo dormito bene,la stanza era spaziosa e abbiamo fatto una buona colazione. ( anticipata dopo la nostra richiesta). Unica cosa che posso consigliare un cartello di dove si trova il parcheggio dell'hotel. ( in questo periodo stanno facendo dei lavori) ed è stato difficile trovarlo.
Se avrò occasione ritornerò sicuramente in quella struttura.