Da un quattro stelle mi aspettavo di meglio. Aria condizionata non funzionante, ciabatte assenti. Per il resto tutto ok. Ottima colazione con i prodotti freschi.
Reception staff are friendly. Room is excellent. There are children play area and outdoor swimming pool which are good. There is Lidl supermarket nearby where you can buy fruits, yogurt and snacks etc if you want. Since it is located in Venice Mestre, it takes 20 to 30 minutes to the main city.
SSuzyyyWe love the hotel room, it’s so spacious, clean and beautiful 😍 However, the location is not the best, it’s 18 minutes walk from the train station and still have to take another train ( 2 stops) to Venice. Initially we thought the hotel will provide free shuttle service, but we were only told that our package is not included with the shuttle service and need to pay 20 euro per person for one way in order to use the shuttle service.
This is a very small villa and I think they are short of staff to work? There’s only one receptionist when we first arrived, and when he directed us to the wrong room, he tapped the door and someone was inside??? He later then told us it’s a wrong room. When we came back at night, there are no receptionist at the counter ( we waited for 5-10 mins and rang the counter bell).
We were so surprised that the cleaner that cleaned our room did not top up water for us, and didn’t even replace new glasses/ wash our glasses? The used glasses were remained on the same spots.
Overall I think we mainly enjoyed the room, but mainly not there for service or if you need to travel out to Venice.