LLyle DobrowskiEvery thing was good but had a problem with paper coffee cups with the company name on it that leak and empty the coffee everywhere including myself . Then it happened again with the second one . So I complained to the desk and the manager said They had to use them because of their franchise contract and he knew about the problem. So that’s stupid. Hope the company reads this and corrects it The management should have taken action immediately. If I would have gotten burned this would be a different thing. Lawyers would be called and money would be paid. Fix the problem.
MMiss InformationThe snowstorms have started early in Iowa so I was extremely happy to walk into the warm hotel and check in. The desk clerk was friendly but not overly so. Check in was very quick and I was quickly on my way to a beautiful and blessedly warm room. Noise was a bit loud as wedding guests came in after 1am and I was near the elevators. Check out was seamless and breakfast at the hotel cafe was quick, friendly and tasty.