Great Service and Comfortable Stay
I had a wonderful stay, The receptionists were incredibly friendly and accommodating, making me feel welcome from the moment I arrived. I really appreciated being able to check in early, which made my trip much more convenient.
The room was comfortable and well-maintained, though the view from my window wasn’t the best. Additionally, the location was a bit farther from the city than I had anticipated, but it was still manageable.
Overall, I was very happy with my stay and would definitely recommend this hotel, especially for its excellent customer service!
It was a perfect hotel to relax after our trip to Paris. We enjoyed comfortable bed and swimming pool with jacuzzi in it. Breakfast was also high quality. I can recommend this place
Always come here, it is our favourite hotel in Krakow and has good acces to the city center, the traveler type is really for anyone, families, couples, businesses travellers, brilliant rooms, good bar, and the service is top notch. Would highly recommend.
It's about a 15-minute walk from the station, but there's a bus stop nearby so it's easily accessible. The hotel was very clean. The shower was also fine. I'd like to stay here again if I have the opportunity.
I would stay here again, for it's location in the city so close to the rail station that links to the airport in 20 minutes. Also pleasant walking distance into the old town (centre). I read alot in the customer reviews before I stayed that the breakfasts are excellent and now I can see why, very much so. Comfy beds, well sound proofed rooms too and very clean. Overall very good experience here
We were only at the hotel for one night for a flight, a comfortable mand, about 20 minutes from the airport. The hotel is located in Kraków. Industrial Zone. Suitable for people who have a car. There is paid parking. The staff was very friendly and helpful.🙏
It's a little far from the old town, but good s to visit other places in Krakow, the Oscar Schindler Memorial, the kazimerz Jewish Quarter, the Viswa River, etc. The hotel facilities are great, but the wifi is often cut off. I'm not sure if it's a temporary phenomenon.
ดีมาก
56 รีวิว
8.7/10
ราคาเริ่มต้น
IDR 862,096
ต่อคืน
ดูห้องว่าง
ดูโรงแรมทั้งหมดที่มีที่มีบาร์ในเลสเซอร์โปแลนด์
รีวิวล่าสุดสำหรับโรงแรมในเลสเซอร์โปแลนด์
ดูทั้งหมด
9.3/10
ยอดเยี่ยม
GGine GuyThank you for such a lovely and comfy stay with the outstanding service from the receptionists to the maids, the chefs, the staff, and the mechanic. All my needs and wants fully served perfectly. See you my second home in Krakow❤️❤️❤️
ผผู้เข้าพักWe had a wonderful stay at this property
We got upgraded to Junior Suite and really enjoyed the space
I was quite weary of Mercure after bad experience with them in Singapore, but this property has redeemed the brand !!!
MMillerMikeFantastic hotel! Staff was super friendly and helpful. The location is great on one of the main tram lines and close to the bus and train stations. Room and bathroom were the perfect size and the bed was big and comfortable. Really enjoyed the fresh water dispenser in the hall for refilling water bottles and having cups of tea after coming in from the cold. Room and lobby were very clean and the bar/food counter in the lobby was great!
ผผู้เข้าพักHotel is pretty decent for the price.
In terms of positives, the rooms are pretty good. The pool/ sauna are good. I've been to hotels with pools more like paddling pools, but this one you could actually swim lengths in. It was busy around the evening (5-8), but dead in the morning which meant I could have a nice relaxing swim. Reception were nice and helpful. Breakfast was decent enough, though a bit expensive in my opinion. The big downside for a visitor to Krakow is the hotel is in the middle of nowhere. Around 20 minutes in a taxi to the centre. There's a bus stop outside the hotel, but the only buses which stop there don't go to the centre meaning a connection is needed. Nearest small supermarket around a 7/8 minute walk and there's a big shopping mall 15 minutes by foot. I stayed for work so was happy enough. First time visitors to the city would be better off getting something closer/ better connected to the centre.
MMarius ZI would have given perfect review for the hotel but my check out experience wasn’t good as I was charged 50 euros more than I was supposed to. The girls at the reception blamed trip.com and even questioned if I ordered other services via website even though the hotel charged me. As they couldn’t figure out why why charged me more they asked me to write email to the hotel’s administrator. He did solve the problem and refunded the overpaid amount but the check out stress caused me anxiety. Otherwise, the hotel room is really nice and big and the location is in a peaceful neighborhood in front of a park, easy to reach city center via public transportation. I didn’t have breakfast in the hotel but there’s plenty of places nearby to eat. Nice touch - capsule coffee machine in the room and free coffee in the lobby.