It was on amazing location one minutes walk to new year fireworks. Pizza, cafe, Bars, Woolies,Aldi, just down the building and district of Dockland shopping center in 3minites walk, 2 minutes walk to public parking. Appartments has its own car park that you have to pay extra. 24/7 help desk. Fully secured place. We enjoyed our stay.
Beds in rooms were ok, sofa bed was not comfortable, you literally feel the springs poking your back. We were 5 people so we needed that extra bed which was disappointment.
The hotel was great value for money. Location was perfect me and all of the staff were attentive and very friendly. Some amenities currently under renovation and closed so it might be worth contacting the hotel directly for an update if you're needing dinner or spa facilities.
Really quiet location as it is right on the golf course.
Great views over the ocean if you fancy a walk.
Rooms have been newly refurbished with natural tones, soft lighting at headboard, comfortable bed with an array of pillows.
Central light panel controls all room lighting - have a play!
Really good desk space for work options, with desk light for ample lighting and power right there whilst working. No stretching of cords or having to share with the kettle.
TV with great reception live TV.
Spacious bathroom with toilet, large shower, large mirror and vanity space, 2 power points and sink. Reasonable water pressure and good temperature but could not tell which was hot or cold. Trial and error
Breakfast included is good and tasty, basic with eggs, bacon, baked beans, hash browns and fried rice, selection of different toast and banana bread, coffee, tea, juices. Could probably do with some fresh fruit as well as an offering.
Nice bush outlook at breakfast and plenty of seating.
I had a corner room so my view was not the best - disappointing!
The pool is beautiful and the spa is warm, even in the middle of August.
I would come back but better view next time as the hotel was not full midweek.
I would highly recommend a stay!
I loved the location — it’s set in a comfortable part of the Docklands with a shopping centre nearby. The room and bed were very good, providing a comfortable stay. However, my only disappointment was the cleanliness: many surfaces, including the cups, had fingerprints and grease marks, which suggested a lack of proper cleaning. I ended up cleaning them myself. That said, the staff were excellent — especially at the front desk, where they were professional, welcoming, and very helpful.
We stayed here overnight on a trip further north. I got it for a great price and couldn’t believe how exceptional this unit was. Everything you could need and so amazingly clean. Holidaying here with children would be fabulous- the facilities were amazing and the grounds beautiful. Cabins are well set out and there’s plenty of space for caravans. Loved it!
ผผู้เข้าพักThis is a very nice resort. The interior is very clean and large. Bed is comfortable and toilet is good with jacuzzi. You will see kangaroos and cockatoos outside the cottage in the morning and evening. My kids enjoy the stay very much. However you need to either cook your own meals or drive out to eat. The drive is about 15 mins.
ผผู้เข้าพักWe initially booked just two nights at the Grand Hyatt Melbourne, but the outstanding service we received made us extend our stay—and I’m so glad we did. The level of attentiveness and genuine care shown by the staff truly elevated our experience.
One moment that stood out was during breakfast. My husband asked a staff member at the pastry section whether the items were halal. She explained it to him politely, and to our surprise, about 15 minutes later, the Assistant Director of the restaurant, Mr. Albert, personally came to our table. He took the time to explain the halal options available and even assured us that eggs could be prepared using separate utensils.
While I was getting bread, Mr. Albert noticed and came over again, kindly asking if I would like my eggs prepared then. He immediately instructed the chef to prepare eggs and nuggets for me and told me to sit comfortably while he arranged everything to be brought over.
His thoughtfulness and proactive service left a lasting impression. It’s rare to see such initiative and care, and it made me feel confident that I had chosen the right hotel.
I will definitely recommend Grand Hyatt Melbourne to my family and friends. The hotel is fortunate to have a staff member like Mr. Albert—he truly deserves recognition for his outstanding hospitality.
ผผู้เข้าพักThis hotel has really let it self down. Last time I stayed. It was wonderful but this time I felt like the reception staff. All the staff was so rude not even friendly. He didn’t smile. What would helpful. I felt like I was in the way the apartments are rundown bit dirty. This overall didn’t like it at all probably won’t go back.
EE-J DWe were shown much kindness and understanding during our stay. Which given our circumstances that led us to being there, was quite a relief. The dogs enjoyed the stay and it was very relaxed all round
ผผู้เข้าพักVery easy check in. Instructions by reception were spot on.
The one bedroom apartment was huge. Plenty of room with an equally huge balcony.
The place was clean, apart from one of the towels that had some type of hard black stain that stick do towels to it’s self. Not ideal, but this would be an issue with the laundry company that Quest use.
I wouldn’t hesitate to stay here again and would highly recommend.