Was really impressed with the palace hotel. The grounds look stunning as we arrived. The hotels grand entrance was beautiful and the lady on reception was very welcoming. The decor throughout was amazing. The rooms were lovely and clean with everything you could need, coffee, tea, iron, hairdryer etc. Lovely staff couldn't do enough for us. Thanks for a lovely stay.
The room was spotless, well-appointed, and offered a perfect mix of comfort and modern amenities. The bed was incredibly comfortable, and I appreciated the little touches like complimentary water, toiletries, and fast Wi-Fi.
Excellent location and room very good just downside is bathroom floor tiles had grout missing and slippery almost fell down. The pillows were not comfy have neck pain from them being too thick and not comfy. Overall would 100% recommend this hotel.
Staff brilliant. Value brilliant. Absolute bargain.
Hot Breakfast was average which was an extra tenner but it had a good selection of cereal, toast, yoghurt. Rooms were basic but in a good way. Everything you need for a cheap stay. Clean. Only small gripe was pillows weren’t the best so next time I’ll bring my own. Some may like the more flat pillows. Thanks IBIS derby.
Very wonderful hotel staff. Clean and newly renovated rooms that were very comfortable to stay in. All in all a great stay and will definitely be staying here again if we return.
Nice hotel, clean and well kept, the staff are also really helpful, it’s in a good location in terms of being central and close to town, however is near a busy road so you do hear the cars, not majorly so, but you’re definitely aware. It had a small well equipped gym, what you’d expert for a hotel one, and the restaurant/lounge area was nice, I didn’t have any food but the coffee was good. Overall a good hotel at a decent price, I’d stay there again.
Awesome 1 night stay over, used the gym facilities in this occasion and were of an excellent standard all round. As always, cannot praise the staff enough and the beautiful room once again! 10 out of 10 ☺️
ผผู้เข้าพักWe stayed for 1 night for a special occasion. On arrival we were told that the spa was closed for an event which was very disappointing as I booked this hotel because of the spa & had planned to use the pool & sauna. This should gave been communicated at the time of booking. The building and grounds were impressive but on arrival our featured superior room was freezing cold. The reception turned on the heating at our request but this should have been done hours before our arrival given that it was 8 degrees outside. We sat for an hour in the room with our coats on before asking for a portable heater due to the radiators being only lukewarm. The room never really got warm & when we came back from dinner at 9.15 the heating had been turned off again & we had to ask for it to be turned on again. The food in the restaurant was very good & the servers were lovely but unorganised. We planned to have a drink in the hotel bar but it was so cold that it was empty and not comfortable to stay. I heard kore than one staff member complain about the cold in the hotel. What could have been a very pleasant stay was spoiled by the cold. Unfortunately, we will not return.
ผผู้เข้าพักNeeded convenient stopping point from Surrey to Chestefield, one night, for a funeral. Location ideal. Despite proximity to M1 itself, road noise was not excessive. Receptionist was really welcoming; gave me a choccie bar and bottle of water. You can stroll to the services for Mcdonald's or Costa - and WH Smith etc, (if open). . The overall decor is a bit 'tired' but everything was clean, bed fresh, coffee/tea facilities. Would have preferred the radio to be fitted by the bedside not table across the room (!). Freeview TV quite adequate for one night........ Bedroom was huge (guess it would double up as a family room at times) - and possibly I could have taken my dog with me, in which case the extra space was great.
For functionality cannot fault.
MMark CockingWas really impressed with the palace hotel. The grounds look stunning as we arrived. The hotels grand entrance was beautiful and the lady on reception was very welcoming. The decor throughout was amazing. The rooms were lovely and clean with everything you could need, coffee, tea, iron, hairdryer etc. Lovely staff couldn't do enough for us. Thanks for a lovely stay.
ผผู้เข้าพักAwesome 1 night stay over, used the gym facilities in this occasion and were of an excellent standard all round. As always, cannot praise the staff enough and the beautiful room once again! 10 out of 10 ☺️
PPinkFrom the outside, the hotel makes a charming first impression with its elegant façade, ornate balconies, and a warmly lit lobby that exudes a sense of old-world charm. The check-in process is smooth, and the staff are courteous and eager to help.
The room was clean and spacious, the décor is a bit dated but it adds a character to the place and I like it. The only small issue was, there’s no window only a door to the balcony which is locked and we cannot access it making the room stuffy.
Also, it was difficult to relax or get a good night’s sleep due to a noise of exhaust fan in the bathroom throughout the night.
The bed was comfortable and having an iron was a bonus.
Will I stay again? Definitely.
ผผู้เข้าพักStayed for two nights in this beautiful country hotel. A very warm welcome on arrival and then shown to a beautiful large room, The Kedleston. It had everything you could wish for and a very comfortable bed. I was staying to visit relatives nearby but it would make an excellent base for exploring the area. Kedleston Hall, National Trust is on the doorstep and a must to visit. Breakfast was freshly cooked and delicious, I didn’t eat in the evenings but the menu looked really good and if breakfast was anything to go on it will be fabulous. I will definitely return to stay and also take my family to the restaurant. Thank you to all your excellent staff for a very enjoyable stay.
ผผู้เข้าพักThe hotel itself was very nice. The room was large and comfortable (maybe too warm at times). The room facilities and freebies and bathroom was very nice and felt quite luxury. The hotel is in a natural and beautiful area where you can go hiking around it on trail, and there is a pub next door. The breakfast was lovely with varied choice. The restaurant for dinner was expensive but served great food. Parking wasnt much of an issue which made things easier. All in all a great experience, and the value for money was brilliant. My only downside was that its difficult to travel anywhere without a car from the hotel. No complaints otherwise.
ผผู้เข้าพักGood place one walking street from the Derby Train Station. It's an old building, good decoration. The room was good, not too small, good and clean bathroom. The staff was really nice!
Close to the city center.