The receptionist was extremely helpful, kind and attentive!! She noticed my disability and even offered me a handicapped room and removed the 10.00 parking lot charge something I was totally unaware of
Their rooms are always clean, nice and nothing more or nothing less than the traveler would need!!
The bar was nice with live music but I had to get a barmaids attention after waiting for about 15 minutes in a practically empty bar. Margarita was OK. They only offered one kind.
Little bit old facilities and under renovation works. But best location and spacious rooms. Comfortable bed conditions. Recommend to stay for family travel.
RRamkrishna KaranthThis is a beautiful historic property, with a fantastic team providing impeccable service to guests!
The property is located very conveniently, close to the hot springs and walking distance to downtown. The lobby and the Courtyard ares beautiful.
We had a bit of an issue getting the hang of operating the ceiling fan and the room heating system, and the team's response to get us updated was super quick.
Overall, a great experience.
KKarenkakaoAs a Hilton gold member I Always make it a point to stay at a Hilton for it good desk service and neat room and this Hilton did not let me down.
Location is excellent with 16th street mall at the side
Room is clean and neat with comfy bed
ผผู้เข้าพักNice location. New property is clean and stylish. Aesthetically pleasing. Very clean. Comfortable. Love the toiletries. This is where it ends. Check-in was pleasant enough, but not a warm welcome. It seemed as though you are an inconvenience. Also, poor communication as the lady was looking something up in the computer, but did not let me know, so you're just standing there waiting for an answer. An Atwell card in the room read ”if you need anything, let us know”. Well, I was in need of a shower cap but they didn't have any. There is only 1 dining room chair, I asked for more, but the receptionist said ”I can't get ahold of anyone so I think that's all we have”. Last item request was for a bowl as we brought our own breakfast due to dietary needs and of course, ”we don't have those but you can come down for breakfast”. Advice: You can ask for items, but that's where it ends. Most hotels have basic amenities for travelers, but not this place. I doubt we'll be returning to this place as there are many other hotels in the area that are more prepared for travelers.