The receptionist was extremely helpful, kind and attentive!! She noticed my disability and even offered me a handicapped room and removed the 10.00 parking lot charge something I was totally unaware of
Their rooms are always clean, nice and nothing more or nothing less than the traveler would need!!
The bar was nice with live music but I had to get a barmaids attention after waiting for about 15 minutes in a practically empty bar. Margarita was OK. They only offered one kind.
There were pros and cons. Hotel not in a convenient location for tourists visiting. Beds and pillows were very comfortable. Air-conditioner and refrigerator need to be switched off to sleep as they are too noisy. Mould in the bathroom. Service was good though.
Staff was okay — some were a little snippy. We asked if they had a cot and the lady looked at us like we were dumb.
The rooms were okay. This was our 3rd time to stay and just over all our least favorite experiences.
There’s not a lot (if any) of nice options in Grand Junction, but I stayed at super 8 the night before, and it was a complete mess. I was hoping for a better experience here, which I did get. But I was still unimpressed with the outdated furniture and bathroom, my ice bucket had the old bag of ice from the previous guest with water still in it. The front desk crew was super nice, so I appreciate that. I feel like at the price point, every room should have a refrigerator, luckily they were able to store my cold food downstairs in the community refrigerator. It wasn’t a bad experience, but I feel like Doubletree should do better even in a place like Grand Junction.
The room size is relatively small compared to other hotels in the same area, but overall it’s clean and comfortable. The breakfast options are quite limited, which was a bit disappointing. However, for a short stay, it’s a decent choice.
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8.4/10
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8.3/10
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Jjames michaelPerfect location, clean facility, everything we needed on our way to Utah
RRamkrishna KaranthThis is a beautiful historic property, with a fantastic team providing impeccable service to guests!
The property is located very conveniently, close to the hot springs and walking distance to downtown. The lobby and the Courtyard ares beautiful.
We had a bit of an issue getting the hang of operating the ceiling fan and the room heating system, and the team's response to get us updated was super quick.
Overall, a great experience.
ผผู้เข้าพักNice location. New property is clean and stylish. Aesthetically pleasing. Very clean. Comfortable. Love the toiletries. This is where it ends. Check-in was pleasant enough, but not a warm welcome. It seemed as though you are an inconvenience. Also, poor communication as the lady was looking something up in the computer, but did not let me know, so you're just standing there waiting for an answer. An Atwell card in the room read ”if you need anything, let us know”. Well, I was in need of a shower cap but they didn't have any. There is only 1 dining room chair, I asked for more, but the receptionist said ”I can't get ahold of anyone so I think that's all we have”. Last item request was for a bowl as we brought our own breakfast due to dietary needs and of course, ”we don't have those but you can come down for breakfast”. Advice: You can ask for items, but that's where it ends. Most hotels have basic amenities for travelers, but not this place. I doubt we'll be returning to this place as there are many other hotels in the area that are more prepared for travelers.
SSarah B85The staff were super nice and helpful, rooms were clean and the atmosphere was pretty cool. Our biggest complaint is the giant see-through window in the shower that anyone in the bedroom could pretty much see you naked, that frosted glass was not blocking anything out. Probably fine if you’re in the room alone or with a partner, but if you maybe have friends for acquaintances stop by while you’re still getting ready or if you share a room with your kid… It’s just kind of weird.  There also was not an exhaust fan in the bathroom, which I think was needed. Also water from the shower door soaked the ground every time, but that’s pretty common in most hotel rooms with a glass door. It also would’ve been nice to have had more than two towels in the room.
I will still stay here again because I really enjoyed the atmosphere and the location was perfect for what I needed.