My recent experience was exceptional, largely due to the outstanding service from the hotel’s staff.
I was warmly greeted by Mark at reception, whose professionalism and friendly demeanor immediately set the tone for a comfortable stay. He went above and beyond to make sure our room was perfectly suited to our needs, and provided us with our special needs of amenities in the room. I was equally impressed with the attentiveness of Eva from housekeeping, who assured we had everything needed in the room. Byron at the concierge was quick to offer assistance from arranging transportation to offering help when I accidentally hurt myself at the hotel front door. The staff at Hyatt Centric Times Square truly made this visit memorable.
The rooftop bar has an amazing view and the location is perfect if you are exploring Manhattan. Nevertheless, the air-con in the room is quite noisy, and the insulation of rooms could be better. Regardless, I would highly recommend staying here if you’re looking for comfort, convenience, and genuine hospitality.
ผผู้เข้าพักThe hotel was in a great location, close to Main St., Saratoga Springs. The bed was comfortable and the room was very spacious. It was very nice to wake up in the morning and open the curtain and see horses practicing on the track.
ผผู้เข้าพักThe staff were amazingly pleasant, the hotel was so cool and clean, the room was so modern… I loved the whole thing! My only negative was that the conditioner in the bathroom was empty but if I was staying for more than one night and if I asked for it to be filled, I guarantee they would with no hesitation. Such a great hotel and a quick walk to Barclays Center!