The staff are all very helpful, friendly and cheerful. The lobby area is well staffed with plenty of seating whilst you wait for taxi or trike.
The gym is small, the pool is small, the restaurant and bar area are a good size serving nice food. Sadly the breakfast was a little disappointing if you arrive to eat later than 0930. ..You can get some breakfast cooked to order.
The room was large with some good extras. Iron, ironing board, safe, slippers and gown. Tea coffee and water, kitchen area with fridge and hotplate.
Bathroom good size with complementary toiletries. Shower had good supply hot water.
I would stay here again..
The first time for me.
The room is so clean and nice.
Breakfast is Buffet. I like Chicken currency. I enjoyed.
Staffs are so friendly and excellent experiences answering to me for all my questions. Booking Taxi from hotel is the best to Airport.
Fragrant Thai Restaurant is nearby hotel. I enjoyed Lunch and Dinner at there. The price is not so expensive. I enjoyed.
Thank you so much.
Best Regards,
Nai travelling from South Korea
We really love the hotel location and the room! We booked the room for 3 pax, so gotten one king beg and extra bag. We were surprised that it is not squeeze at all. In fact, the room is so spacious until the washroom is separated with toilet bowl, shower space, and bathtub, which I really appreciate the dry-wet separated concept. Also, there is small living room, which I felt like staying inside a studio!
We stayed one night at the weekend in the old tower and booked DeLuxe category. The room was way too cold upon arrival. Even after switching off the aircon the temperature did not raise. The whole building is so much cooled down and there is no carpet in the room. The night was extremely uncomfortable. We didn’t enjoy the stay at all.
The door in the shower room does not prevent the water enters the floor in the bathroom after a short time, so the room was flooded, the foot mat soaked.
I do not recommend to stay in this hotel until they have changed the temperature protocol and improved the shower doors, laid carpets in the rooms.
Beside that I can say the breakfast buffet was great. The Filipino dishes were delicious, the lettuce leafs fresh and cut in small pieces as you expect it, the juices (pink apple, orange) were really great, eggs made to perfection, nice Ambiente and Interieur in the breakfast restaurant, friendly and caring staff in sufficient number, they cleaned up and refilled in time - there was no complain, we enjoyed the breakfast so much and it paid off for the trouble with the room.
The hotel design is nice but very old and the repairs that have been done are of a poor quality. We stayed in the Royal suite(best room)
The sink and toilet were blocked. Wanted to use the bath but was scared it wouldn’t drain. The bfast food was bad raw egg toast that wasn’t toasted crispy bacon that wasn’t even when it was sent back twice. They told us that’s there style but the menu picture say different
The staff were helpful but still charged us 1000 ph per day for a dirty mattress on the floor for our son
Don’t recommend it to anyone
Everything was fine but the only thing that I recommend is please assist your customer to open their door. I had a hard time to find out how to open it since it was my first time hahaha
We stay with one 2 years old kid. For kid above 3 years old there’s a charge for bed or something, stated by the staff there. I not sure how much but they ask how old is my kid. The room area is big enough for the family for us
The location is very convenient to the event that we are going to participate in. Very close to our favourite korean restaurant (Seoul), and Ayala Harbour Point. The hotel facilities are good and clean, there is an infinity pool at the roof deck and fitness centre at the 4th level. As for the room, this is one of the hotels we checked in that we feel relaxed, we have 2 double size beds, balcony overlooking the city and subic sea side, spacious T&B and living space wherein we manage to do our warm-up prior to the event. All the staff are very polite and hospitable. They have a restaurant we haven't tried since we preferred to eat in Seoul Resto, opposite of the street is the Royal Duty Free where you can buy other stuff that you might need during your stay.
Jjpaculbamay ipis sa cr at kulang kulang ang kitchen utensils and cookwares.. di rin maayos yung stove.. di narireach yung high temp kaya napakatagal makaluto..
salute kay kuya guard at staff dahil mabilis naman ibinibigay mga request na kulang sa room and napaka matulungin sa guest and secure ang car sa parking..
comfy naman yung bed and malinis..
i suggest to improve cleanliness sa room especially sa cr and kitchen cabinets.. yung mga gamit for cooking and dining should be complete before guest enter sana..
ผผู้เข้าพักnice hotel…very near the walking street of Angeles, Pampanga, Philippines…superb swimming-pool, I enjoyed it very much..they provide airport transfer at a very good rate…maybe, the late check-out surcharge (half rate) is a bit pricey, above all if only 4 hours after noon
ผผู้เข้าพักRelaxing with everything on it
Location is near to target playground for our kid
Pool is unique
Staffs were very friendly and accommodating
Thank you
ผผู้เข้าพักGood hotel if you can get it at a discount, overpriced if full price.
Its a newish hotel but some of the fixtures and fittings are already brokern like the side tables in the rooms.
The roof over the pool leaks.
The dining area does a good breakfast but could do with a proper clean and removing the christmas decorations that just collect dust and dirt.
Music played in resturant begins early and goes on all day and is a bit loud. There is a gym which is nice, but sometimes people play music speakers in there early which is also not good for hotel occupants.
So nice hotel but could do with some upkeep and cleaning and cheaper prices.
ผผู้เข้าพักOverpriced and not worth the money. The breakfast is advertised as a buffet, but the selection is very limited and not what is typically served for breakfast. It also felt like the staff serving the main dish were reluctant to provide food, as only very small spoonfuls were given each time.
The staff did not assist with luggage. I even overheard another guest asking for help and being told the staff were on break. We also requested a tissue refill, but this was refused because it is supposedly only provided for long-stay guests, which is unreasonable when four people are sharing one room with only one roll of tissue.
Three staff members escorted us to our rooms simply to point out where they were. Since we booked three rooms, this could easily have been handled by one person. Despite having three staff present, none offered any assistance with our luggage, which felt inefficient and unhelpful.
MMrs. MontevirgenDefinitely 100% for me! A stunning trip back in time! Walking through the cobblestone streets of Las Casas feels like being transported to 18th-century Philippines. The attention to detail in the restored casas is meticulous. We highly recommend the Heritage Walking Tour; the guides are incredibly knowledgeable and bring the history of each house to life. The sunset by the beach and the cultural show were the perfect way to end the day. A must-visit for anyone who loves Filipino heritage. We spent 1 night here and I think we will be back soon. Thank you Las Casas! 💙