오션뷰 객실을 요청했는데 어렵다고해서 객실을 가보니 오션뷰 객실 정비된채로 문이 활짝열린객실이 10개 이상이였습니다. 빈방이 그렇게 많으면 배정도 가능하셨을텐데...그리고 엘레베이터키 터치후 객실로 올라가는게 아닌 외부인도 키터치 없이 올라갈 수 있는 그런 시설이며 하우스키핑에서 정비후 문을 닫고 퇴근하셔야지 문을 열고 퇴근하면 투숙객 안전 및 보안에 취약하며 몰카나 외부인이 무전취식을 할 수 있는 환경을 조성하는 꼴입니다. 5성 호텔에서 9년 일한 종사자 입장에서 남깁니다..
We stay here every visit to Icheon. This time they offered same breakfast buffet during our 2-night stay. We asked for 1 more bottle of water/person for the 1st night and 1st morning at free of charges. When we were back from outside, we also asked for 1 more bottle/person for the 2nd night, the front guy charged us. Good View, comfortable. Others are good.
ผผู้เข้าพัก깔끔하고 넷플릭스와 디즈니플러스가 되는 큰 티비가 있어서 좋았어요. 수건과 어메니티도 부족함 없이 구비해주셔서 좋았습니다. 최대 단점은 주차를 위해 차량용 엘리베이터를 직접 타야된다는 것이었어요. 너무 무서웠답니다...^^ 그리고 복도 초입에 있는 방이었는데 시끄러웠어요. 침구는 편안하고 좋았습니다.
MMichellewhilst the location is fabulous, the check in experience leaves very little to be desired for. upon arriving (after a long drive from Gyeongju), we could not find anyone at the property. We didnt know that the neighbours there were not part of the property so when we knocked on their door, they got a little annoyed at us, and that we were bothering them.
We ended up having to call the numnber listed on the booking site, but the problem was that the person who picked up the phone couldnt speak any english - and i kept saying check in, and he kept saying 4pm. All i wanted for him to do was to show up in person to check us in, not tell me that check in time is 4pm, which I already know! he then hung up after trying to communicate with us.
so we waited and waited and called and called and called, and then, when we were just to give up to find another place to stay, a lady turned up and asked my name. We then got checked in. the room was beautiful - it was a lot bigger than what we needed. there were no chairs in the room so my poor partners' back was in pain because he couldnt really sit on the floor. the floor was also very hot through the night so we couldnt really sleep as the heat came through the floor mattress.