ค้นหาโรงแรม 5 ดาว ในฮูร์กาดา

Great hotel with the friendliest staff. Breakfast buffet was amazing and the rooms were renovated and super clean.

My husband and I recently stayed at this hotel, and overall we had a very pleasant experience. The hotel is beautiful, clean, well-maintained, and in a great location. Everything was organized, comfortable, and the atmosphere was lovely. That being said, there are a few areas that could be improved. The main issue was the food. While meals were available during the scheduled breakfast, lunch, and dinner hours, the variety was quite limited, especially at the breakfast and dinner buffets. The food options did not change much, and we found the selection in the other restaurants to be limited as well. In addition, snack options were only available until a certain time in the evening, and after that there was very little available for guests who wanted something to eat later at night. One evening, we tried to order food late at night and were informed that there was no room service at all. Since the hotel operates on an all-inclusive basis, it would be helpful to have some late-night dining option available, even if it comes with an additional charge. Currently, guests who get hungry late in the evening have very limited choices. Another concern was the swimming pools. The water was extremely cold, making it difficult to enjoy swimming. Considering the weather and occasional wind, slightly heating the pools would make a significant difference, as many guests may find the water too cold to use comfortably. Overall, we enjoyed our stay and appreciated the cleanliness, beautiful surroundings, and excellent location. With improvements to the food variety, late-night dining options, and pool temperature, the experience would be even better.

I spent 11 days at Amarina Sapphire Hurgada Resort and overall was very happy with my stay. We stayed in a Deluxe Sea View Room with Jacuzzi, which I would definitely highlight as one of the hotel’s main advantages. The bathroom is spacious, the jacuzzi is large and comfortable, and the room itself is very pleasant for a longer stay. The staff. This is probably the hotel’s biggest strength. The staff genuinely make an effort to ensure that guests have a comfortable stay and respond quickly to any requests. I would especially like to mention Fatma, the Guest Relations Manager, and Remon, the Hotel Manager. Thanks to their attention and willingness to resolve any issues, many minor inconveniences never became real problems. What I appreciated most was that the staff did not simply accept requests formally — they genuinely tried to help. For example, we had an evening flight, and the Hotel Manager kindly arranged a late check-out until 6:00 PM at no additional charge. This is a significant advantage for guests with late flights. À la carte restaurants. The hotel has three à la carte restaurants: Italian, Mexican, and Asian. At the time of our stay, visits to all three restaurants were free of charge and included in the room rate, which I consider a great advantage. It is a nice way to add some variety to your meals instead of eating exclusively at the main restaurant. The beach and beach bar. I really liked the level of service on the beach. As soon as guests arrive, the staff come over to help arrange and adjust the sun loungers and provide fresh, wet towels. Snacks and drinks can also be brought directly to your lounger. The beach staff are attentive without being intrusive, which makes relaxing by the sea very comfortable. Entertainment and evening program. There was live music with vocal performances on the hotel grounds every evening. In addition, pool parties with live musicians were organized approximately once a week. For guests who enjoy some evening entertainment in addition to a relaxing beach holiday, this is a nice bonus. Things to keep in mind Room cleanliness. On the first day, our room had not been cleaned particularly well. However, after contacting reception, the issue was resolved very quickly: the room was cleaned almost immediately, and we had no further complaints about the quality of housekeeping during our stay. So I would consider this more of a one-time issue that the staff handled promptly. Pillows. The pillows in the room are very large and were personally uncomfortable for me. However, this was also easily resolved: after contacting reception, we were provided with different, more comfortable pillows. Construction work. The hotel is still being completed, so construction and renovation work is ongoing in some areas. At times, this can be noisy. If having complete peace and quiet during the daytime is important to you, this is something to keep in mind. Minibar. There is no fully stocked minibar in the room. Drinks are provided only once, on the day of arrival, and are not replenished afterwards. Alcohol. The hotel mainly serves locally produced Egyptian alcohol, which, in my opinion, is fairly average in quality. However, this is quite common in hotels in Hurghada, so I would not consider it a serious disadvantage of this particular hotel. Overall, I had a positive experience. Yes, the hotel has some drawbacks, primarily related to the ongoing construction and a few minor day-to-day issues. However, for me, the biggest advantage was that the staff genuinely care about the comfort of their guests and are quick to resolve any issues that arise. I particularly enjoyed the beach service, the à la carte restaurants, the evening entertainment, and, of course, the room with the jacuzzi. I would recommend this hotel for a holiday, especially if you value attentive staff and good service. I hope that once all construction work is completed, the overall experience will become even better.

โรงแรมมีสภาพแวดล้อมที่ดี ห้องพักสะอาดมาก พนักงานกระตือรือร้นมากที่จะช่วยคุณขนสัมภาระ ร้านอาหารมีความหลากหลายและรสชาติก็โอเค! นอกจากนี้ยังสะดวกมากที่จะไปชายหาด เราชอบทะเลแดงในการเดินทางโดยรถยนต์และจะกลับมาอีกในครั้งหน้า!

We stayed in Jaz hotel for 4 days in early April in a deluxe pool-view queen room. Positives: - The hotel is situated in a very convenient location, on the touristic promenade and quite close to the airport.  - The pools are great, the hotels has in total 6 pools and even though we sometimes had difficulty finding an empty spot to sit at the main pool, we could always find a spot on the other pools where the atmosphere was equally amazing and very relaxing. - The restaurant quality is top notch, one of the best culinary experiences I have ever had anywhere, with a big variety across the different days, along with a focus on egyptian food and seafood, which i appreciated. The restaurant’s head chef himself supervised the dinner serving and gave us daily recommendations. Negatives: - The staff is helpful but not as overtly friendly and willing to help as we had experienced in other hotels. Service can sometimes be quite slow. - The room furniture, even though it’s modern, looks a bit used and is not very well maintained. - The rooms are clean, but again not at the same level of cleanliness you would expect at this price level. - Internet speed is quite low (2-3 Mbps), so no streaming possible - There are daily nightly entertainment programs, however, they are not as varied or extensive as other hotels i had experienced. I got the impression that the hotel is more targeted towards older travelers who prefer the peace and quiet and don’t care about nightly activities, but it may be because of the time of the year I visited in. Overall, it was a good experience and the negatives I listed can be considered nitpicky, but honestly, at this price level, I would expect a flawless experience and I have had better experiences at this price level in Hurghada. The only clear positive for Jaz is the quality of the restaurant.

Grand Resort hurghada Location, Good Location but I thought #private beach means the resort itself is direct on the beach but the fact is that he have access to the sister hotel across a small Road Staff: 10/10 , helpful & polite Restaurants : 2 main restaurants for whom reservation is on an ”all inclusive basis” , wide variety of food - no seafood, fresh bread & gluten free bread - u can advise the front office if I need special meals Fresh fruits and good variety of food The MAHRAJA restaurant have small corner of healthy food Swimming pools are nice - a kid pool , a Max. 95cm pool & approximately a 150cm pool The Rooms : big rooms but not new , the A/C is not working good - avoid the 5th floor because it is direct to the Sun specially in the Summer , the WiFi in the rooms is Bad The lifts are not always working good As a total evaluation 4/5 Avoid the last floor - even u can write to the hotel as a Request before arrival Don't depend on the hotel WiFi, buy a tourist SIM card

I recently stayed at Mercure Hotel, and overall I had a really good experience. The food was alright—definitely better than what I’ve had in all-inclusive hotels in Turkey or Tunisia. There was a wide variety of dishes, including lots of tasty options, cakes, tea, coffee (which was actually good), cocktails, and decent beer. The service was excellent. The staff were very polite and always willing to help—you can ask them anything and they’ll do their best. A special mention goes to Ahmed, the kitchen chef, who is an incredibly kind person. He really stood out, and I’d give an extra star just for him. The resort overall is not as busy as many other places in the area, which I really liked. It’s a smaller hotel compared to others nearby, with a simple, nice look—white buildings with brown windows, just like in the photos. It’s not a big aqua park-style resort, but honestly that was a plus for me, as I could relax without too many kids around. The beach is nice and quiet, perfect for relaxing. There are comfortable beds with shades/umbrellas around, so you can always find a good spot. The hotel has three swimming pools—the one next to the main restaurant is very large and usually empty, as most people stay at the smaller pool or by the beach. The sea water was a bit cold for my preference, but it’s beautifully clear and very clean. Many people really enjoy it, especially for snorkeling—there are amazing snorkeling spots right next to the resort. Rooms are cleaned every day, and you get two bottles of water per room daily, which is a nice touch. There are also plenty of activities: you can play tennis (though they only have one set of rackets), mini golf is included in the stay, and there’s a gym which is usually empty. There are snacks available by the pools and the beach, and a bar in the main restaurant. Outside the hotel, taxis are easy to find either at the lobby or on the street. Just make sure to agree on the price beforehand, or use the inDrive app—it’s usually cheaper than Uber or Careem, and you agree on the price upfront. There are a few shops nearby as well. If you need medication, it’s better to order from Self Care Pharmacy (you can find them on Facebook). For example, I ordered Antinal and rehydration salts with delivery for only 250 Egyptian pounds. They can deliver pretty much anything you need, and it’s much cheaper than buying inside the resort—definitely good to be prepared for emergencies. Overall, it’s a clean, more peaceful hotel with good service, plenty of food options, and lots to do. A great place to relax and enjoy the Red Sea.

วิวทะเลสาบเป็นเรื่องตลกอย่างสมบูรณ์ ที่เรียกว่าทะเลสาบเป็นฟองน้ําขนาดเล็ก ยังมีระยะห่างระหว่างระเบียงและต้นไม้กั้น เช่นเดียวกับความคิดเห็นอื่นๆ มีการเลือกปฏิบัติบางอย่าง แต่พนักงานส่วนใหญ่ค่อนข้างเป็นมิตร แม้ว่านี่เป็นสิ่งที่พวกเขาควรจะทํา ฉันต้องการเพิ่มเงินเพื่ออัพเกรดวิวทะเลตรงกลาง และสิ่งที่พาเราไปดูก็ยังเป็นฟองน้ําที่ใหญ่กว่าเล็กน้อย พนักงานบอกฉันว่านี่เป็นห้องวิวทะเลที่ดีที่สุดแล้ว แต่สุดท้ายไม่ได้อัพเกรด เวลาเปิดสระว่ายน้ําช้ามาก แต่เวลาปิดเร็วมาก หากคุณต้องการไปทะเล โรงแรมนี้ไม่จําเป็นต้องกินไม่ดีเท่าบุฟเฟ่ต์ 100 หยวนในประเทศ โดยพื้นฐานแล้วพวกเขาทั้งหมดขึ้นอยู่กับการกินขนมปังและเต็มรูปแบบ เราเอาทิปกระเป๋าและทัศนคติก็โอเค คู่อื่นในคู่ของฉันไม่มีการเปลี่ยนแปลงและให้ 10 ปอนด์อีสเตอร์ทัศนคติแย่มาก สําหรับโรงแรมห้าดาวไม่ควรเกิดขึ้น ขอแนะนําให้เพิ่มเงินเพื่อเลือกโรงแรมแบบแพ็คเกจที่ดีกว่าหรือแบบรวมทั้งหมดทั่วไป หากคุณต้องการประหยัดเงินหรือไม่มีเวลาไปทะเลในโรงแรม เลือกโรงแรมที่ราคาถูกในเมือง เดินทางที่นี่ไม่สะดวก สุดท้าย เมื่อเราเช็คเอาท์ พนักงานมีทัศนคติที่ดีมาก และลืมถามชื่อเขา เมื่อเห็นว่าเรานํากระเป๋าเดินทางมาเอง เขาขอโทษฉันและบอกฉันว่าพวกเขาควรจัดรถรับส่งมารับเรา พนักงานริมทะเลและสระว่ายน้ําก็ดีมาก ามเราอยากไปเล่นน้ําหลังพระอาทิตย์ตกพนักงานริมทะเลบอกทะเลอันตรายหลังพระอาทิตย์ตกและล้อเล่นว่าจะมีฉลามพนักงานริมสระน้ําอดทนบอกสระปิดฆ่าเชื้อจะเจ็บตาโดยรวมไม่คุ้มกับราคาจริงๆ

If you’re looking for a destination that combines fun, relaxation, and unforgettable vibes, Panorama Bungalows El Gouna is the place to be! From the moment you check in, the energy of this resort makes you feel alive. The hotel is super lively at night – the atmosphere is filled with laughter, and good times, making it perfect for anyone who wants a mix of relaxation during the day and excitement in the evening. 🌙🎶 The food? Absolutely incredible! 🍽️ From fresh local dishes to international options, every meal was bursting with flavor and served with a smile. Honestly, I couldn’t stop going back for more – it’s that good! What makes this hotel stand out is the amazing extras they offer. They have their own boat service that takes you to different beaches in Hurghada for FREE! 🛥️ This was such a unique and fun experience – you can explore beautiful spots without any extra cost. There’s also plenty of activities to keep you entertained, from beach volleyball to water sports and more. The resort is designed to keep guests engaged and happy, so you’ll never have a dull moment here. The rooms are cozy and offer stunning views, making your stay both comfortable and scenic. The staff is beyond friendly, always ready to help and make sure you have the best time possible. Whether you want to relax by the water, explore different beaches, or enjoy lively nights, Panorama Bungalows El Gouna has it all. If you’re planning a trip to El Gouna, trust me, this is the spot for you! 🌟 Thank you Panorama Bungalows Resort El Gouna for an amazing experience – can’t wait to come back! #PanoramaBungalows #ElGounaVibes #BeachLife #ExploreEgypt #LuxuryStay #TravelGoals #ElGounaHotels #NightlifeVibes #BeachResort #VacationDream #FoodLovers #FreeBoatRide #HurghadaBeaches #VolleyballFun #ThankYouPanorama

Subject: Formal Complaint Regarding Reservation Issue at Jasmine Palace Resort – Hurghada, Egypt Dear Trip.com Customer Support, I am writing to formally lodge a complaint regarding a highly distressing experience I had with a recent reservation made through your platform. I booked two rooms for two nights at Jasmine Palace Resort in Hurghada, Egypt, under a non-refundable reservation. Prior to traveling, I called the hotel directly to confirm the reservation and ensure that everything was in order. However, upon our arrival, we were informed at the reception that our reservation would be canceled because the hotel allegedly has an agreement with an Egyptian agency to only accept UK residents for bookings made via Trip.com. This condition was never disclosed during the booking process, and it is entirely unreasonable and discriminatory to enforce such a policy after the booking has been confirmed and paid for. We were met with resistance and an unacceptable level of rudeness from a staff member named Mr. Mohamed, who was uncooperative and arrogant throughout the discussion. Despite my efforts to resolve the situation—including offering to pay the rate difference and suggesting that my son, who holds a valid UK BRP, be listed as the main guest—Mr. Mohamed refused every solution. I was left with no choice but to contact the Egyptian Tourism Emergency Hotline and file an official complaint. Upon requesting to speak with a supervisor, I was connected to Mr. Fathy, who was significantly more professional and understanding. After reviewing our documents and learning that my son has a BRP and that my husband and daughter both hold valid UK visas, he approved our check-in and even offered to upgrade our rooms to deluxe as compensation for the inconvenience. Shortly after, a police officer who had been informed of the situation arrived at the hotel and confirmed that the issue had been resolved. This entire ordeal was not only stressful and humiliating, but it also jeopardized the start of our family vacation and left us deeply frustrated with both the hotel’s discriminatory practices and the apparent lack of vetting on your platform. If the hotel has a residency restriction, it should be clearly stated before booking. I kindly request that Trip.com investigate this matter seriously and take appropriate action. At the very least, I would appreciate a formal apology and a gesture of goodwill, such as a partial refund or credit, to compensate for the emotional distress and time wasted. Please let me know if you require any supporting documentation, including the reservation details, contact logs, or complaint reference with Egyptian tourism authorities. Sincerely, Rania A. Elfarrash