ผผู้เข้าพักWe had a very pleasant stay at the hotel. The location is ideal, and the view from the room is absolutely incredible, truly enhancing the overall experience. The breakfast was very good, varied, and enjoyable each morning, making it a great way to start the day in a pleasant setting.
As for areas for improvement, some of the shower and WC facilities could benefit from a refresh. In certain places, there is visible rust and occasionally some drainage odors. This slightly contrasts with the expected standard, although these points remain minor compared to the overall quality of the stay.
What truly makes the difference in this hotel is the team and their remarkable professionalism.
A special thank you to Rawan Gasser at the front desk for her kindness, professionalism, and excellent command of her role. It is truly refreshing to see a woman in a position of responsibility, managing it with such confidence, elegance, and efficiency.
Thank you as well to Hossam Hassan at the front desk for his warm welcome, availability, and consistent professionalism.
At the restaurant, Ahmed Abd El Fattah deserves special mention for his kindness, attentiveness, and the quality of his service, which made every visit even more enjoyable.
A sincere thank you also to Ali Ahmed, whose meticulous and dedicated work ensured that the rooms were always clean, well-maintained, and immaculate throughout our stay.
The entire team is friendly, attentive, and highly professional, to the point that the small shortcomings mentioned above are quickly forgotten.
I truly had a wonderful time and would not hesitate to return for a future stay.
Manal.A
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