"I felt kinda disappointed. Had a couple of issues with my room while I was there. The clogged drain was fixed fine. But they never did anything about the broken air conditioner unit. Very uncomfortable to sleep when the room was so hot. Even the guest service operator sounded doubtful that the maintenance team would get to it.
Breakfast was decent. The offerings were the same everyday. Good option if your room rate covers that.
For location it's also not as good as I hoped. This hotel seems on the map to be close to the Belfast ICC. However, its main entrance is on the complete opposite side of the building. You essentially walk entirely around the outside before reaching the ICC doors. If I return to Belfast I'll stay somewhere else."
"The hotel location is excellent, it is within walking distance to gardens, travellers attractions, city center and grand transport hub. The hotel also provides a good breakfast, and toothbrush set upon request, this is extraordinary compared to many hotels in Belfast as general. The hotel compound is not big, so not many other facilities can be offered except a small gym room for guests to work out. One small thing to highlight about the cleanliness, the hotel is providing a table fan which is very dusty."
"It was a gorgeous place to be honest, nice aesthetics and all, calm environment, so this place is a beautiful place to stay in. My only problem was they couldn’t check me in earlier, so I had to sit elsewhere for 7 hours waiting for my check in time since I flew into Belfast at 8am. I called them to get checked in @12 but they couldn’t make that happen. Got in at 3pm though, 1hr earlier than the original time."
"The staff were lovely, but the service was slow in the Bistro dining area. I think the menu was quite unique, and I personally struggled to find something that I wanted to eat."
"We had a fantastic stay and would happily return. The hotel was clean, modern, and well maintained throughout, and our room was comfortable with everything we needed. The staff were friendly, welcoming, and always happy to help, which made a real difference to our experience.
The location was excellent, making it easy to explore Belfast and access local attractions, restaurants, and shops. Breakfast offered a good selection of fresh food, and the overall atmosphere throughout the hotel was relaxed and enjoyable.
Overall, it was a great experience from check-in to check-out, and I would definitely recommend this hotel to anyone visiting Belfast."
"We stayed here to go to a Katy Perry concert in SSE arena. We stayed in a room with 2 x Queen begs for 4 girls. It was fab! The room was spotless, the beds were so comfortable, and staff were very nice and helpful. We had just eat deliveries for food and drink before the concert and got up to a gorgeous breakfast. I would recommend this hotel to anyone as I believe it caters for all. I am returning in January 2026 and cannot wait already."
"⭐⭐⭐⭐⭐ Wonderful Stay at Holiday Inn Belfast
I recently spent three nights at Holiday Inn Belfast with a friend, and it was truly a wonderful experience from start to finish.
The staff were exceptionally welcoming, professional, and always ready to help, which made us feel comfortable immediately after arriving. Check-in was smooth and efficient, and throughout our stay the team maintained a warm and friendly atmosphere.
Our room was very clean, spacious, and well maintained, providing everything we needed for a relaxing stay. The beds were comfortable, and the overall environment was quiet and perfect for rest after a long day exploring Belfast.
The location of the hotel is also excellent, making it easy to access many attractions, restaurants, and transport options around the city.
We also enjoyed the breakfast and general hotel facilities, which added to the overall quality of the stay.
Overall, it was a memorable and pleasant experience, and I would definitely recommend Holiday Inn Belfast to anyone visiting the city. I look forward to staying here again in the future.
Thank you to the entire team for making our visit so enjoyable."
"This hotel is nice and conveniently located close to the City Hall, the rooms are clean and spacious; furthermore, hotel staff is friendly and helpful. There was a nice touch when someone made up the room in the evening and left some chocolates.
This is not however a five star hotel, maybe it was at some point, but I don’t think it’s up to the standards of current five stars.
The wifi wasn’t working properly and the bathroom was quite average, the TV was poised in front of the window thus covering most of the natural light coming in.
I wouldn’t recommend staying in this hotel if you are looking for a five star experience."