"Pros: nice architecture , nice SPA & service, free mini bar (cup noodle & Pringle chips, coke and pineapple juice)
Cons:
- super slow reception (bad line management), smells really bad since it’s a ****** and alot of random people walk in and out and smoke.
- NO OUTSIDE FOOD or FOOD DELIVERY!!! that’s actually absurd, since as an tourist, I want to enjoy local food in the comfort of my own home/room, and that is not allowed.. really crazy.
- NOBE restaurant is also extremely overpriced and bad, we got the omakase.. and the presentation was horrible.. food was so so average..
- The pool is only open till 8pm, you don’t really have much time to enjoy it since during the day time it’s so damn humid and hot outside, realistically you will start using the pool around 6 pm ish when it’s least hot
- loud noisy room, you can hear the loud train, traffics, airplane noise outside, combined with the room next door.. it’s so loud , I am honestly shocked by how bad the sound proofing is"
"The hotel is really nice but the check-in process was very slow. We booked 2 rooms with 2 double beds but they didn't have them ready for us. They offered smoking rooms, but none of us smoke and we had young children with us so we declined. We were given king rooms instead and were provided extra beds. That was annoying because the extra beds were just twin sized."
"I’m very grateful to the staff of NÜWA Hotel for their honesty and excellent service. I accidentally left my engagement ring in the room, and they immediately informed me and kept it safe. Thank you for your professionalism and integrity. Highly recommended🫶"