"The hotel is really nice but the check-in process was very slow. We booked 2 rooms with 2 double beds but they didn't have them ready for us. They offered smoking rooms, but none of us smoke and we had young children with us so we declined. We were given king rooms instead and were provided extra beds. That was annoying because the extra beds were just twin sized."
"I’m very grateful to the staff of NÜWA Hotel for their honesty and excellent service. I accidentally left my engagement ring in the room, and they immediately informed me and kept it safe. Thank you for your professionalism and integrity. Highly recommended🫶"