"Strongly recommend the room on the top floor, it's bright, neat, comfortable, and with a very nice view.
The location is great, it's easy to go everywhere.
The only thing not perfect is no staff after 19h, still, it's very early. And I didn't receive the check-in guide before. So it was not easy to find out how to check in after 19h.
Actually, the machine on the left outside the hotel is the auto check-in machine, even though it looks like an ATM. Guests should be informed before."
"Stayed in a suite with jacuzzi bath and sauna - it was August and quite hot in Berlin so didn't use the sauna but the jacuzzi was nice once I'd worked out how to use it. Overall the room and bathroom was quite clean but there was dust, hair and a baby's dummy underneath the bed. There was a floor standing AC unit in the room which was quite noisy when running - I had to turn it off before sleeping. The room was in a different building to reception but upon check in the receptionist kindly showed me to the room so this was not really an issue. Great location with easy access to shops, restaurants and the U-bahn. Balcony was a nice addition too.
Bed was big and comfy but had two single duvets / covers rather than one full width one, I'm not sure if this is usual for Berlin?
I only interacted with staff during check in and check out and was treated politely and professionally each time.
Overall not too bad but not quite as luxurious an experience as it could have been for the price."