GGayatri GallowayEstablished in 1879, this hotel is indeed the Grand Birmingham Hotel! It oozes classiness throughout.
Our room was spacious but looking at the floor plan, that seems to be the standard! Bathrobes provided though not slippers. The shower has a door instead of the useless walk in panels that never work! No useless espresso cups but proper world map mugs for our coffees and tea in-room. Two comfortable arm chairs and the bed… The bed was a dream and I’m hoping to source the exact mattress topper and duvet!
Perfect for me as a smoker, the hotel has an exclusive courtyard terrace on the first floor offering complimentary self service coffee.
There are two adjacent restaurants to the hotel that uphold a dress code ensuring the premises is classy throughout. Beyond the hotel doors there’s plenty other eateries as the hotel is bang in the centre right by the Birmingham Cathedral: again perfect for our following Palm Sunday.
The only thing I don’t understand is why the hotel entrance is not bigger and grander than it deserves.
TTopcat07Hotel is in a great position at the top of Broad Street, greeted with a smile at reception and the room was ready early which was a bonus.
The twin room was on the 15th floor with great views over Edgbaston. The only fault was the bathroom door was very heavy and wouldn’t close. This was reported and reception did offer to move us but we had already unpacked.
The biggest disappointment was breakfast - we saw photo in the lift and it looked great especially as my daughter is dairy free. However there were no blueberries or raspberries or strawberries or blackberries and when we pointed this out the lady behind reception said it was a case of false advertising - nothing was offered as compensation so all in all very disappointed.
ผผู้เข้าพักAll staff were excellent always very helpful, facilities need refreshing hotel needs sprucing up, gym equipment tired and ripped Pool small.
Chairs in the bar area either dirty or broken, very busy hotel trying to be too many things to too many people. Tried to book Spa on Saturday or Sunday both full.
Breakfast basic to say the least.
It was a shame, as once again the staff made our stay.
ผผู้เข้าพักArrived after a late flight. Watm welcome and efficient, was sble to get to the toom quickly snd get some overdue rest.
Late breakfast but everything still neing fully stocked. Wide sekection of hot snd cold food.
Would have welcomed a later check out, nit no big issue.
The property was well maintained and the stsff courteous. Fantastic price for a kast minute booking
ผผู้ใช้ไม่ระบุชื่อThe staff was great, The room size is ok but the bathroom is not good because when you showered the water will splash out and almost flow out from the bathroom. Air conditioning is not working during my staying and it’s summer!🥵
ผผู้เข้าพัก5 stars. Exceptionally clean room, outstanding staff and an unbeatable location. Everything you need is within walking distance and the surrounding shops and amenities make it the perfect spot. Friendly people throughout and an altogether excellent stay. Highly recommended.