With a stay at Almaty Hotel, you'll be centrally located in Almaty, within a 10-minute walk of Almaty Opera House and Zenkov Cathedral. This hotel is 1.9 mi (3.1 km) from National Museum of Kazakhstan and 2.5 mi (4 km) from Almaty Zoo.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional features at this hotel include a hair salon and a banquet hall.
Enjoy a meal at Grand Zina or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:30 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
Make yourself at home in one of the 193 air-conditioned rooms featuring minibars. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
We recently had a stay at this Swissotel. Given the reputation of the brand, our expectations were naturally set high. However, the reality of our experience fell significantly short of those anticipations. 1. Check-in Procedure: Even with online check-in we were subjected to a 30-minute wait. One of our pre-booked rooms was not ready at the time of arrival. 2. Room's Condition: - A glaring lapse in cleanliness was evident with the state of the bathroom floor near its entrance (photo attached). - The bathroom door's sliding mechanism was faulty and highly inconvenient. - The overall condition of the bathroom indicated it's due for an overhaul and repairs (photos attached). - The discovery of a used ear swab under the table raised significant concerns about the room's preparation and cleanliness (photo attached). - A faulty power outlet in the bathroom added to the growing list of maintenance concerns (photo attached). - The discovery of a dead insect in the drapes clearly points to a continuous lack of attention to detail with the cleaning staff (photo attached). 3. Birthday Cake: Our agreement for a pre-arranged complimentary birthday cake was not only overlooked but was also delivered a day later than promised, despite having multiple conversations and providing evidence of our prior agreement (via the official hotel WhatsApp). 4. Water Bottle Replenishment: The consistent oversight in providing an essential like water, despite multiple request channels, was surprising. The water had to be fetched from the cleaning staff, we had to chase them and ask. None of the other channels, like the official app or the reception, fulfilled our request for the water delivery. 5. Dining: Our anticipation of an à la carte menu was countered by a buffet offering. Being told this was due to hotel occupancy levels feeling unsatisfactory. This went on for both evenings spent at the hotel. Portions of the a la carte menu were available only for room service. 6. Buffet Food Quality: The limited options, particularly for main courses (3), left much to be desired. Our experience with the freshly prepared pasta was particularly disappointing. It was watery, bland, disgusting. You could get better pasta at an office canteen. We have travelled quite a big part of the world and this buffet was easily the worst we have ever had. Both taste and variety were not worth the price. And we were forced into it by being denied the a la carte option. The hotel is above capacity - great, but we paid for the same service as if it weren't, right? Not OUR problem. 7. Breakfast Experience: The overall offering was lackluster. The variety was uninspiring, especially when compared to even basic 3-star hotels. Stale pastry (croissant from the day before) at a 5* hotel is inexcusable - these are absolute basics. Staff appeared overwhelmed, often forgetting to replenish food and drinks (had to be reminded many times) and struggling to manage guest numbers. Only 2 juice options fo
With a stay at Rahat Palace Hotel in Almaty (Bostandyk District), you'll be a 4-minute walk from Kazakhstan Museum of Arts and 8 minutes by foot from Fantasy World Almaty. This 5-star hotel is 0.5 mi (0.8 km) from Kasteev State Museum of Arts and 0.8 mi (1.2 km) from Auezov Kazakh Drama Theatre.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and a hair salon.
Enjoy international cuisine at Dzhambul, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Almaty? This hotel has facilities measuring 2368 square feet (220 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 190 air-conditioned rooms featuring minibars and Smart televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers.
Stayed there for a night during my KZ trip, the hotel is located at a very comfortable location , the hotel rooms looks like more of heritage room with a few old decor plates and felt really warm, they provided with all the necessity services, and a secured cloak room was also there, I kept my luggage after checkout for almost a day and they were really helpful to store them at their place without any hassle and provided back the same in couple of minutes, They staff here speaks fluent English as well and take extra efforts to help their guest. Would definitely recommend to stay and get to know the services of the same.
I like the stay and Adiva she is good cook. She is very accommodating though she cannot speak English. Google translate helped us to communicate with her. Highly recommended to our friends and family. Book a taxi with them as the place is hardly reach by the airport taxi. In addition airport taxi is expensive. 😍✌️
ผผู้เข้าพัก2025.02.02
I like the stay and Adiva she is good cook. She is very accommodating though she cannot speak English. Google translate helped us to communicate with her. Highly recommended to our friends and family. Book a taxi with them as the place is hardly reach by the airport taxi. In addition airport taxi is expensive. 😍✌️
ผผู้เข้าพักWir haben das Hotel kurzfristig gebucht, da wir uns spontan entschieden haben die Stadt zu erkunden. Super Lage, nette Damen an der Rezeption, Frühstück ist sehr simpel, aber man wird satt! Es gab zwei Sorten Brot, zwei Sorten Käse, Wurst, Gemüse, Obst, Marmelade, Kaffee, Tee, Grießbrei, Porridge, Rührei, Würstchen. Die Zimmer waren sauber, das Bett war bequem. Die Lage ist super, man hat alles in der Nähe. Und mit Taxi alles in wenigen Minuten zu erreichen