เบอร์ลินอพาร์ทเม้นท์

First stay at the Carlotta Apartments, and what a great experience. Smooth check in (they email you your code a couple days in advance), swift and helpful communication through WhatsApp, beautiful apartment, great location and their Cafe and bakery are top class. I'll be back!

การเช็คอินและเช็คเอาท์ต้องทำด้วยตัวเอง คุณต้องตั้งค่าบัตรเอง และไม่มีพนักงานอยู่หลังเคาน์เตอร์เลย ห้องพักสวยงามมาก มีระเบียง เตียงนอนสบายพร้อมหมอนและเบาะมากมาย และทีวีที่มีหลายช่อง (แม้ว่ารายการจะเป็นภาษาเยอรมันหรืออย่างน้อยก็พากย์เสียงเป็นภาษาเยอรมัน) พวกเขายังมีรองเท้าแตะสวยๆ กาต้มน้ำ ชาและกาแฟ และปลั๊กไฟมากมายสำหรับชาร์จอุปกรณ์ต่างๆ ในห้อง มีตู้นิรภัย ไมโครเวฟ และเตาขนาดเล็กสำหรับทำอาหาร พร้อมจาน ชาม และช้อนส้อมให้ครบครัน เรายังสามารถใช้เครื่องซักผ้าและเครื่องอบผ้าในชั้นใต้ดิน และหยิบผ้าเช็ดตัวและกล่องทิชชู่เพิ่มได้หากต้องการ ทำเลที่ตั้งอยู่ใกล้สถานีรถไฟ Alexanderplatz มาก (เดินประมาณ 5-6 นาที) ซูเปอร์มาร์เก็ตก็อยู่ห่างออกไปประมาณ 5 นาที ซึ่งมีขนาดใหญ่มาก แต่โปรดทราบว่าปิดวันอาทิตย์

ทำเลที่ตั้งดี แต่ขอบอกว่าบริการแย่มาก ในห้องน้ำ ฝักบัวแยกจากอ่างอาบน้ำด้วยม่าน และหลังจากอาบน้ำเสร็จ น้ำก็ท่วมทั้งห้องน้ำ อีกอย่างคือท่อระบายน้ำอ่างอาบน้ำอุดตัน ต้องอาบน้ำต่อทั้งๆ ที่เท้าแช่น้ำ อาหารเช้าราคาถูกและเพียงพอ

Very quick check in on an automated system. A very clean room and and a comfy bed. I would like to rate the service better, but there's not much staff to be seen in the Aparthotel segment of the hotel.

The location is extremely good as it is just right next to the Karlshorst station. There's a coffee shop and a supermarket on the ground floor. There are also washing and drying machines in the basement. I stayed there for 5 nights. The first day was not feeling good. The water from the shower was cold, and the hair dryer was so dirty. As the reception only operates in quite limited hours daily, even though there's a pretty good whatsapp AI communication channel to answer general questions, the above problems couldn't be solved until the next day. Besides, there's a bit of bad smell each time entering the room, but it's toreable. Overall, considering the price and the location, this hotel is a competitive option for business or travel trips.

Ich hatte einen fantastischen Aufenthalt! Das Zimmer war sehr geräumig, sauber und geschmackvoll eingerichtet, sodass ich mich rundum wohlgefühlt

POSITIVES - Availability of a small kitchenette - Kitchen utensils, microwave, and crockery - Washroom was very clean. - Bed was decently comfortable to sleep on. - Cozy workplace and common areas near the lobby - Availability of ping-pong table and gym - Situated in a great neighborhood in Ku’damm NEGATIVES - Room can be a little more spacious - Temperatures can only be controlled by +/- 5C. - Lack of room service - Walls have become old and worn-out with lots of dents, scratches, and marks on them; needs renovation.

I I had an unforgettable hotel experience. When I arrived, I tried to push the door open, but it was locked. There was no doorbell. Just as I was fretting over what to do, three groups of guests who had booked the same hotel tried to enter, but none of them could get in. Then one of the guests noticed a digital keypad and typed in the code from her email, but none of them could get in. Each of our groups tried their codes, but none of them could get in. As we were still fretting, the door suddenly opened, and a guest came out, allowing us all to enter. That guest explained that the hotel had emailed us a ten-digit start code and a four-digit comfort code. You had to enter the start code first, then the comfort code, to open the door. The other guests had both the start code and the comfort code, but my email only contained the comfort code. The kind guest checked my email and confirmed that it contained only the comfort code. He then called the hotel, and they said our reservation had been cancelled because we hadn't paid the city tax. However, I clearly saw on the check-in voucher that the €29.90 check-in fee was payable upon arrival. The staff member on the phone later said they would email us the payment and, after payment, gave us a new start code and comfort code. After payment, we finally got a room. However, upon checking in, I discovered it wasn't the Standard Studio with Balcony we'd booked, but a Standard Studio. I didn't want to call them again to complain about the mistake; I just wanted a comfortable room. The hotel's location is convenient, about a 5-minute walk from S train station, and the room was generally acceptable.

**Location: 🌟🌟🌟🌟🌟** Absolutely STUNNING views! Perfect spot for your Insta stories! The surroundings are so breathtaking you'll forget everything else... which might be exactly what they're hoping for! 😉 **Cleanliness: 🌟** Room roulette! My first room came with a shower straight from a horror movie - just two settings: ”boiling hot” or ”STRAIGHT FROM HELL'S KITCHEN!” 🔥🔥🔥 Had to switch to Room 2 where I was greeted by a previous guest's cigarette butt (free souvenir?) and some tiny roommates having their own little party (pest infestation included at no extra charge!). #RoommateSurprise **Service: 🌟🌟** ”Complimentary late checkout” = being locked out for 30 minutes contemplating life choices in the hallway! 🚪 WhatsApp ”customer care” moves slower than my grandma's internet! Had to explain basic faucet operation like I was teaching rocket science, and when locked out, had to share ALL my personal info AGAIN. Privacy who?? #WaitingGameChampion

I stayed at Aparthotel Vega Berlin during my trip to Berlin. At first, the building was a bit confusing to find, as it looks like it might be closed from the outside. However, there is a clear sign indicating the hotel, so you are in the right place. It is about a 15-minute walk from the nearest train station, which is manageable but not the most convenient if you have heavy luggage. One thing to note is that access to the building requires a passcode, which was not provided in advance. I had to call the reception to get the code, which could be inconvenient, especially for late arrivals. The staircase inside the building is also quite narrow, so carrying large suitcases may be a bit challenging. That said, the room itself was comfortable and well-equipped for the price. It had everything needed for a short stay, making it a practical and budget-friendly option. Overall, despite a few inconveniences with access and the building layout, I had a decent stay. If I visit Berlin again, I would consider staying here again.