Room is clean but small. The chubby lady checking us in didn't show any hospitality. We checked in on an unbusy weekday, yet she put us in a room close to the main road with cars passing by with noises. The window insulation was poorly done, and not sound proof at all. The chubby lady never greeted us the whole time, not even a smile. Everytime we saw her, she turned her face, very cold. We didn't feel welcomed. When we checked out the next day, a different lady, much thinner and prettier, was very cheerful though. She was very polite. It would have been a nicer experience had we were served by her upon checking in.
The hotel is honestly overrated. Although it’s quite comfortable I wouldn’t have booked it if I knew they didn’t have hot springs inside, although it’s mentioned in description.
Check in process was all online and quite smooth if you do it beforehand, it was convenient that you can leave your luggage before actual check in and after.
The location is quite distant from train station , if you plan to move around a lot you’d better find a better option. Overall it was good experience but it seemed to me you can get more for this price in other hotels.
And be prepared, your room might face inner garden (another building- which makes it a choice to have inner lights or face other windows right out of your bed)
JJack8888We had an amazing stay during our family trip! The hotel is clean, well-equipped, and most importantly, super kid-friendly. The staff were warm and attentive, making us feel truly welcomed and cared for. Highly recommended for families traveling with kids!