The hotel is honestly overrated. Although it’s quite comfortable I wouldn’t have booked it if I knew they didn’t have hot springs inside, although it’s mentioned in description.
Check in process was all online and quite smooth if you do it beforehand, it was convenient that you can leave your luggage before actual check in and after.
The location is quite distant from train station , if you plan to move around a lot you’d better find a better option. Overall it was good experience but it seemed to me you can get more for this price in other hotels.
And be prepared, your room might face inner garden (another building- which makes it a choice to have inner lights or face other windows right out of your bed)
โรงแรมใกล้Chihpen Hot Springs,ไถตง13% ของนักท่องเที่ยวเลือกพื้นที่นี้
ผผู้เข้าพัก2025.01.15
Nice hot spring hotel with various outdoor pools. one pool is for hot spring water, which is delivered daily by truck. Very good breakfast. Local restaurants near by. By bus it's about 30 minutes to the Jhihben National Forest Recreation Area. Taitung is even closer.
DDKongLove the hot spring water in the room. Bathroom very spacious, with a separate shower. Will visit again if I have the chance. Dinner at the hotel is average, can be better. Lots of veg, however,I suspect the vegs are not properly washed, entire 1/8 cabbage wedge was served. I will not eat like that at home.
TTungBest resort in Taiwan and worth every penny. Highest level of service - it’s like being at a modern luxury ryokan in Japan except everyone speaks Chinese. Room design is brilliant, and one king room fit my family of 2 adults and 2 toddlers with a California king and a separate tatami area. The room has an epic view from every angle the moment you walk in the door and includes a private outdoor onsen connected to your bathroom. I noticed many private in-room onsens in Japan are diluted down, but this was spring fed. The public onsen was huge, extremely well maintained, and included a large walled zen garden with an adjacent sauna and cold plunge. I was lucky enough to experience this area all to myself with one other guest leaving as I arrived and another guest arriving as I was leaving. In China, this onsen would have comfortably accommodated 100 bathers. The spring water is not high in sulfuric content (doesn’t smell like rotten eggs), and the temperature is relatively mild - ideal for my family. Given the limited availability of the hotel online, I was expecting it to be more crowded. I got the sense that room rates are controlled to optimize guest experience, not profit, while staff are trained to ensure that customers never feel like they are being ripped off or “sold”. It seemed there were more staff than guests on site. I originally booked 2 rooms, and some of my family members couldn’t make the trip. We didn’t need the second room, and the staff were very gracious to refund and cancel the second room on the spot. When I’m back in Taiwan or traveling to a place where Hoshinoya does business, I would not hesitate to book again and make a special journey to stay at one of their destination resorts.