A couple stayed for 3 nights at a renovated double room (806). Hot spring available in the room but the shower drainage is bad. Other features are fine (nice auto toilet bowl) with good wifi bandwidth. Cleanliness is low average, with mild dew at bathroom. Free breakfast catered to local and mass type. Limited Western selection, no fried eggs, bacons and pastries. Extremely friendly staff and good location. (Bus stop right in front for access to train and bus transfer station.)
the hotel was located a little further away from the downtown area, but it's a walking distance from there & the train station (~12 mins). in a very safe neighbourhood as it's near the hot spring park so there will always be someone around. the room is very big and the hot spring in the room was just a huge huge pamper for myself after a long day exploring / hiking. the staffs were all super friendly and helpful 😊 i didn't order breakfast when i booked the hotel but they still provide very basic breakfast meal for you (they even deliver it to your room so that you can have breakfast in bed 🥺). the food they provide is also v delicious. highly recommended to stay here as it is easily one of my favourite and most memorable hotels!
TTungBest resort in Taiwan and worth every penny. Highest level of service - it’s like being at a modern luxury ryokan in Japan except everyone speaks Chinese. Room design is brilliant, and one king room fit my family of 2 adults and 2 toddlers with a California king and a separate tatami area. The room has an epic view from every angle the moment you walk in the door and includes a private outdoor onsen connected to your bathroom. I noticed many private in-room onsens in Japan are diluted down, but this was spring fed. The public onsen was huge, extremely well maintained, and included a large walled zen garden with an adjacent sauna and cold plunge. I was lucky enough to experience this area all to myself with one other guest leaving as I arrived and another guest arriving as I was leaving. In China, this onsen would have comfortably accommodated 100 bathers. The spring water is not high in sulfuric content (doesn’t smell like rotten eggs), and the temperature is relatively mild - ideal for my family. Given the limited availability of the hotel online, I was expecting it to be more crowded. I got the sense that room rates are controlled to optimize guest experience, not profit, while staff are trained to ensure that customers never feel like they are being ripped off or “sold”. It seemed there were more staff than guests on site. I originally booked 2 rooms, and some of my family members couldn’t make the trip. We didn’t need the second room, and the staff were very gracious to refund and cancel the second room on the spot. When I’m back in Taiwan or traveling to a place where Hoshinoya does business, I would not hesitate to book again and make a special journey to stay at one of their destination resorts.
JJack8888We had an amazing stay during our family trip! The hotel is clean, well-equipped, and most importantly, super kid-friendly. The staff were warm and attentive, making us feel truly welcomed and cared for. Highly recommended for families traveling with kids!