Хороший отель с большой чистой территорией, вкусные завтраки, приветливый персонал, на ресепшен прекрасная девушка, помогла при заселении, проводила на завтрак. Общение через переводчик, никаких проблем не возникло, рум сервис на высоте. Спасибо большое за гостеприимство!
MMJ98Cleanliness - 5/5 - Hotel was spotlessly clean.
Location - 3/5 - The hotel is a bit out of the way but this is a destination hotel, the hotel itself is the attraction so for one night this worked for us.
Service - 5/5 - The staff were amazing and very friendly! The staff at the hot spring and at the buffet were very helpful and friendly!
Amenities - 5/5 - When we checked in we were given a free cookie as a welcome and the staff upgraded our room which was really kind. The hot spring was really nice and the swimming pool was so big! It was the biggest swimming pool I have ever seen. Some of the hot springs are under maintenance but 4 were open for us and we had them mostly to ourselves. Finally, the breakfast was massive offering such a diverse selection of foods including many local dishes.
Ffor 3 years in ChinaThis hotel could be a perfect getaway for couples if they were more focused on the spa part. The hot springs next to each building are really nice and hot. The lighting however could be more inviting instead of cold white. Also the wooden walkways could use a prep up.
The Spa itself looks really inviting, but during our stay, there was only one masseur available. So no partner massage possible, even though it was 2 bed massage rooms. Also the massage was quite pricey with just about 700¥ per hour.
The breakfast was OK. Nothing to really look forward to as European, but edible and coffee was available. Additionally, there is a fresh fruit plate for the room each day. The staff (not speaking any english) tried it's best.
Lastly, the hotel is quite remote. There is really nothing much to do in the near surrounding. So have a car ready or settle for a taxi ride for 30 minutes to Haikou city...