YYesim SertI had a frustrating experience at the hotel. The staff at the reception pretended to speak English, but when I asked a question I got vague answers. For example, when I asked for tea, they said ”Someone will bring it to your room”, but it never came. There was no phone in my room and the air conditioning didn't work. The first room they gave me didn't have a TV and there was a problem with the tap. They gave me a room with a sea view, but it was too far from the entrance and I still had problems with the air conditioning and the phone. All these problems were only resolved the day before I checked out.
Also, my charger didn't fit into the socket and when I asked about it, I got the same vague answer with no follow up. I even left my phone at the reception to charge, but it never did, which was incredibly frustrating.
As for breakfast, you have to go to a restaurant or balcony area where a lady with an angry expression on her face takes care of you, but you are forced to eat whatever she brings to your table, there is no choice. Overall, my experience at this hotel was quite disappointing and not at all what I expected.
SScorpionmadeIt was a great choice, I was landing at night, so I decided to stay a night at a hotel close by the airport. My sister and her kids checked in earlier and they had a blast. Great service and an amazing diverse and delicious breakfast we enjoyed the next morning together. I have to say, there was only one bit of detail worth mentioning, the frond desk lady helped me call the cab, but she did not mention using Bolt, which is a more expansive taxi service and forgot to mention that she also obviously chose the Comfort option which cost me more at least a 60% extra charge than the normal price. which was displayed on the meter when we arrived but the cab driver asked for more money than that.
Overall, we had a nice short stay and enjoyed a late checkout to chill and recover from my trip.
Thanks to Novotel Team for the delicious food variety.
ผผู้ใช้ไม่ระบุชื่อClean, modern hotel situated about a fifteen minute drive from the airport. There is a bar and restaurant on site and the Bellini bar next door is a good option for food too.
ผผู้เข้าพักThe hotel is located in a very safe and clean area. They provide a parking in the basement for free. The hotel is very clean and smells good everywhere. The staff are very helpful and support you in calling taxis and carrying luggage. The rooms are well equipped. Bring your own slippers. I booked a triple room for my two daughters and me and they upgraded for free to an executive suite. It was very cozy. The breakfast formula has many options so that you create your meal as you want to. It is close to many sites that you may plan to visit.
We truly enjoyed our stay and I highly recommend the hotel.