Rooms are very large and clean and truthfully nicely decorated! I was very pleased with the cleanliness of the furniture and the premises. Yes the hotel building looks small and the reception area is small but, everything is of premium quality with modern design. It is also designed very practically, with the restaurant on one side of the reception and Costa serving cafe on the other side. Room design/cleanliness and breakfast premises and variety are the two top important things for my travels. Cantonal gets 10/10 for both, in its class. Staff politeness and responsiveness are the second important criteria and Cantonal gets 10/10 for that, too. I don't recommend hotels easily but I can recommend Cantonal with confidence.
ฉันแนะนำโรงแรมนี้ เมื่อเทียบกับ park inn โรงแรมนี้คุ้มค่ากว่าและการบริการโดยรวมก็สูงกว่า park inn มาก การบริการดีมาก! ข้อเสียอาจเป็นเปิดหน้าต่างไม่ได้ วิวดาดฟ้าดีมาก ฟิตเนสเล็กไปหน่อย
I had a fantastic stay at this hotel! The service was excellent, and the lobby manager was incredibly attentive. The breakfast was a highlight, with a wide variety of delicious options. Highly recommended!我在这家酒店的入住体验非常棒!服务非常出色,大堂经理也特别周到。早餐是一大亮点,种类丰富且美味。强烈推荐!
I would like to leave a special review for Farouk, who cleaned my room during my stay at this hotel. He was very professional, polite, and attentive to every detail. The room was always spotless and fresh after his service.
موقع الفندق ممتاز لقربه من مستشفى الملك فيصل التخصصى. بالنسبة للغرف كانت واسعه ومريحة ولكن بالنسبة للاثاث يحتاج الى تغيير لانها قديمة لان دولاب الملابس الباب لا يقفل وايضا ادراج التسريحة مكسرة.
ผผู้เข้าพักThe location is perfect nearby KAFD, this is my first time in Centro Waha, the service is great, the hotel is clean and quiet. The status are friendly.
MMsMelissaDisappointing experience with serious service issues, partially salvaged by the duty manager.
My stay at JW Marriott Riyadh started off very poorly. I arrived at 3 a.m., and check-in was disappointing — no welcome drink, no upgrade, and none of my pre-arrival requests were met. My room was small, not on a high floor, and the “genius suite” was misleading: the bathtub’s view is blocked by fixed blinds. On top of that, someone was smoking on a non-smoking floor, which made me feel unwell, and reception offered no real solution.
Concierge service was equally frustrating. I had arranged a driver for a trip to the Edge of the World, but I received conflicting information and was quoted a price three times the market rate. When I raised the issue with the concierge, he promised to resolve it and never got back to me. Complaints at reception and with concierge went completely unaddressed, forcing me to escalate directly to the duty manager.
Thankfully, the duty manager intervened and salvaged my stay — upgrading me to a penthouse suite for a few hours and offering a complimentary dinner. While his support was excellent, it shouldn’t have taken escalating multiple complaints to get any resolution.
Overall, the hotel itself is luxurious, but inconsistent service at reception and concierge, misleading room descriptions, and poor handling of complaints make this a risky experience.
CCECICHOWThe hotel lobby is huge and room is very clean. But the road in front tends to get busy before sunrise therefore noisy. The staff are very helpful.
ผผู้เข้าพักI would like to leave a special review for Farouk, who cleaned my room during my stay at this hotel. He was very professional, polite, and attentive to every detail. The room was always spotless and fresh after his service.
ผผู้เข้าพักRooms are very large and clean and truthfully nicely decorated! I was very pleased with the cleanliness of the furniture and the premises. Yes the hotel building looks small and the reception area is small but, everything is of premium quality with modern design. It is also designed very practically, with the restaurant on one side of the reception and Costa serving cafe on the other side. Room design/cleanliness and breakfast premises and variety are the two top important things for my travels. Cantonal gets 10/10 for both, in its class. Staff politeness and responsiveness are the second important criteria and Cantonal gets 10/10 for that, too. I don't recommend hotels easily but I can recommend Cantonal with confidence.