Wwander_sayoniAll Staff was accommodating, helpful and friendly. I booked a room with mayon view but according to them the room they received that I booked was just a de luxe room without mayon view. I received a great customer service tho with the polite reception staff. She gave me some options and with a minimal fee I got the room that I wanted. Thank you Miss receptionist sorry I have difficulty with names but I really appreciate your service and to the waiter too who served us pork pinangat at the restaurant. Kudos to you all!
ผผู้เข้าพักBreakfast is good. Location is perfect right in the heart of Legaspi. The only thing not happy is there's no food/meal available at the restaurant when we arrived at 1030pm on pastriies and cakes and we were so hungry we only eat muffins.
YYetzqieOne of the best customer service I have encountered, they have welcome fruits and pastries. It is located in an area where a lot of commercial establishments are built. This hotel ha as 3-floor gym so for those who are gym enthusiasts, this is a good hotel for you to choose. The hotel needs maintenance though, but every time their guests encounter challenges they immediately address it and change rooms or upgrade it. So accomodating. I would.be happy to book here again.
ผผู้เข้าพักEnjoyed our 3 nights stay at Uma. Booked 2 rooms for our party of 6. Rooms were clean and elegantly appointed. Good location near churches and nice restaurants. Good breakfast. Good and friendly service. Will stay here again whenever I'm in Naga.
DDrakeVinceExcellent rooms and bathroom, although the bar bathrooms were ok I guess... Amazing view from
the 2 infinity pools and the location near the beach was perfect. Our Butler, Ate Georgina was very kind and helpful. She even gave us a hike to her hometown and the food there was awesome!
The only downside was that we came a few days after a hurricane so some services were closed, though we were advised about the situation prior and we were okay with it.
I recommend coming here on your holidays to the Philippines!