This is a great hotel close to the cafes and restaurants but tucked out of the way so it’s quiet when you’re sleeping. The hotel manager allowed me to check in early and check out late free of charge. The open roof top restaurant has fantastic views. Would come back again.
Good Location, Some Service Issues
The hotel has a great location, only a short walk from the Thamel area, so we didn’t need to take a taxi to explore the surroundings.
However, our room was very cold during our stay because the heating system was under maintenance. We called reception, and they kindly provided extra blankets, but it was still inconvenient. Temperatures at night and early morning were around 4–12°C, so we felt cold throughout our stay.
We also experienced issues with the laundry service. The first laundry was fine, although we needed to call twice to have it delivered to our room. The second laundry was problematic. We were told it was completed and would be delivered soon, but even 20 minutes before checkout, it hadn’t arrived. When we asked again at reception, they informed us the laundry actually hadn’t been done due to a mistake. In the end, they offered to finish it and deliver it to our next hotel and waived all laundry charges, which we appreciated.
On a positive note, breakfast was nice, and they had a good rotation of menu options each day.
Overall, the location and breakfast were great, but the heating issue and laundry miscommunication affected our experience.
RRay kosasihPleasant stay with great location, but bathroom needs improvement
We stayed here for a few nights and overall had a pleasant experience. The hotel is in a very good location, just a short walk to the Thamel area, so it was easy to explore without needing taxis. The room was clean, and the breakfast buffet had complete selections, with some dishes rotating daily.
However, we did encounter an issue with the bathroom floor. The tiles in the bathroom were the same as those in the bedroom area, and as a result, the floor became extremely slippery when wet. My wife even slipped once while taking a shower. It would be much safer if the hotel installed proper bathroom flooring. The toilet spray was also positioned awkwardly on the left side, and the toilet seat felt loose, which affected comfort.
Our original king room wasn’t ready at the 2 PM check-in time, but the staff offered us the option to check in immediately with a twin room, which we accepted. Throughout our stay, the staff were friendly and very helpful. When my wife requested help to switch the air-conditioner to heater mode, they sent someone right away and even provided an extra portable heater, which we really appreciated.
We were granted a late check-out until 2 PM, and because our flight was late at night, we extended the stay until 6:30 PM for an additional USD 30+. This was convenient for us.
Overall, it was a pleasant stay with great staff and location. The only major area that needs attention is the bathroom design and safety, which should be improved for better comfort.
ผผู้เข้าพักNice hotel, and friendly staff. Unfortunately I booked a car to the airport through the hotel, that charged me more than double the usual price, which is ok, I agreed to it. However, once arrived to the airport the driver asked me to pay again, it seemed he was not aware of my payment, and to avoid discussions I paid him again
RRay kosasihGood Location, Some Service Issues
The hotel has a great location, only a short walk from the Thamel area, so we didn’t need to take a taxi to explore the surroundings.
However, our room was very cold during our stay because the heating system was under maintenance. We called reception, and they kindly provided extra blankets, but it was still inconvenient. Temperatures at night and early morning were around 4–12°C, so we felt cold throughout our stay.
We also experienced issues with the laundry service. The first laundry was fine, although we needed to call twice to have it delivered to our room. The second laundry was problematic. We were told it was completed and would be delivered soon, but even 20 minutes before checkout, it hadn’t arrived. When we asked again at reception, they informed us the laundry actually hadn’t been done due to a mistake. In the end, they offered to finish it and deliver it to our next hotel and waived all laundry charges, which we appreciated.
On a positive note, breakfast was nice, and they had a good rotation of menu options each day.
Overall, the location and breakfast were great, but the heating issue and laundry miscommunication affected our experience.
HHridhI had a wonderful experience staying at this hotel. The staff were incredibly friendly, professional, and always ready to help. The room was clean, comfortable, and well-equipped with everything I needed. I especially appreciated the peaceful atmosphere and the attention to detail throughout the property. The location was also very convenient, close to shops and transportation. I would definitely stay here again and recommend it to anyone looking for a relaxing and hassle-free stay!