It was an okay experience. I’ve stayed here before mostly due to the convenient location of being next to the train station, however I feel the hotel needs an update. Light switches were not working properly in the room and it left a tired feel to the property. The management team should consider updating the facilities to reflect most Mercure hotels
Het ontbijt was uitgebreid en verzorgd. Het enige dat we misten was zalm. Er waren wel pannenkoekjes. De omgeving was prachtig. De kamers zijn ruim. De communicatie bij het onthaal was niet top. Ze rekenden in het begin toeristenbelasting aan en wilden dit bij vertrek nogmaals cashen. Gelukkig had ik een bewijsje gevraagd dat ik betaald heb. Het personeel was wel heel vriendelijk. Een aanrader om naartoe te gaan!
We stayed here for a concert in the Gelredome. We found the location great for our purposes - only 20 mins walk from the station and under 40 mins walk from the stadium (although we are admittedly fast walkers!). The room was a really good size, comfortable beds and very clean. The staff were wonderful, some of the most cheerful and friendly we've met, and spoke very fluent English. We would definitely stay here if we came to Arnhem again :)
Love it. I was assigned to a nearby job visit. This hotel was initially not easy due to the construction going on that blocked the direction that google map suggested, but it was manageable.
There is Lidl near by and a shop for dinner or lunch nearby too. There is a bus that is easily access which will bring u to the city center, so making it easy to get back to the hotel too.
Front desk staff was courteous and professional. The corner room on the ninth floor had a great view. Open bathroom is a little strange and toilet is extremely small. Compared to other van der Valk properties this one ranks much lower than others. Very slow internet, little choice of TV stations, no streaming services etc.
Love the tranquility of the hotel. It’s really in the middle of the woods, so if you want convenience and shopping, it’s not for you. But you want peace and quiet, you’ll love it.
Single room was not clean. Water leakage at bathroom ceiling colored brown so it was a sign of a long term leakage.
The room was also smelling bad.
The breakfast was really nice and an employee did lots of effort to bring back a bag which I left behind.