It was an okay experience. I’ve stayed here before mostly due to the convenient location of being next to the train station, however I feel the hotel needs an update. Light switches were not working properly in the room and it left a tired feel to the property. The management team should consider updating the facilities to reflect most Mercure hotels
Decent sized room, reasonably priced. Although we didn’t have dinner there (attending a concert which ended much later than the dinner service), the option was available.
Comfortable beds and pillows, bathroom had a generous sized walk in shower (very easily accessible for visitors with limited mobility.
Although other guests had alleged issues regarding the renovation works, we were fortunate that this didn’t affect our stay. The hotel appears to have taken onboard earlier reviews mentioning tired decor - we can attest to the fact that the hotel are implementing some significant improvements.
Friendly and welcoming staff.
Would love the opportunity to return and see more of the area.
The hotel was lovely, conveniently located next to the food hall and the city centre. There was a parking garage and the rooms were spacious and spotless.
Love it. I was assigned to a nearby job visit. This hotel was initially not easy due to the construction going on that blocked the direction that google map suggested, but it was manageable.
There is Lidl near by and a shop for dinner or lunch nearby too. There is a bus that is easily access which will bring u to the city center, so making it easy to get back to the hotel too.
Front desk staff was courteous and professional. The corner room on the ninth floor had a great view. Open bathroom is a little strange and toilet is extremely small. Compared to other van der Valk properties this one ranks much lower than others. Very slow internet, little choice of TV stations, no streaming services etc.
Love the tranquility of the hotel. It’s really in the middle of the woods, so if you want convenience and shopping, it’s not for you. But you want peace and quiet, you’ll love it.
Single room was not clean. Water leakage at bathroom ceiling colored brown so it was a sign of a long term leakage.
The room was also smelling bad.
The breakfast was really nice and an employee did lots of effort to bring back a bag which I left behind.
We stayed for one night with my family (2 kids) in an Executive Suite. The room had a connected room with 2 full beds. The room and bathroom were clean a it had separate toilet. We enjoyed our stay and the breakfast was okay.
The hotel staff was extremely helpful.
The people were extremely nice and staff was super helpful.
I forgot the charger and travelling solo it is quite a bad situation to be in. But the hotel staff was super supportive.